Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2, 3 and 5 stars

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V
Vincent M.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect thank you
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Alexandre B.
Rating: 5 out of 5
following a purchase from 17/01/2026
Very fast delivery, everything is perfect and in accordance with the order.
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Jérome C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Arrived on time. Precise cut, beautiful material....very satisfied. I recommend it with my eyes closed
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Jean marc G.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very reactive. Fast. Careful work, fast delivery. A big congratulations to this company.
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JEAN-LUC C.
Rating: 5 out of 5
following a purchase from 10/01/2026
Ras, shorter delay than announced at the order, however diamond mirror 1mm shorter. But well, it fits with a shim in the support. Regards
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Germano L.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect everything is great very fast delivery I recommend
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stephane M.
Rating: 5 out of 5
following a purchase from 24/12/2025
compliant product, careful delivery, I recommend!
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Didier J.
Rating: 5 out of 5
following a purchase from 08/01/2026
Impeccable. Thank you very much
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Didier K.
Rating: 5 out of 5
following a purchase from 07/01/2026
Quality materials, top packaging, and fast shipping..
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Christian G.
Rating: 5 out of 5
following a purchase from 08/01/2026
Fast, efficient and perfectly in accordance with the order. +++
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Marco F.
Rating: 5 out of 5
following a purchase from 04/01/2026
Great
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loic D.
Rating: 5 out of 5
following a purchase from 18/12/2025
nothing to say, very good. good job.
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Christian B.
Rating: 5 out of 5
following a purchase from 09/12/2025
I asked for two plates that are too thick (2mm) and they are too heavy, I have to resell them.
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Francesco C.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very satisfied with my purchase, product and careful packaging
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FABRICE A.
Rating: 5 out of 5
following a purchase from 17/12/2025
On-time delivery, package perfectly protected. Thank you
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Francis D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Order received well, within the announced deadlines, well packaged. Good quality product, in accordance with the description.
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Christophe D.
Rating: 5 out of 5
following a purchase from 27/12/2025
Product completely conforms to my order, delivered on time.
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Sébastien P.
Rating: 5 out of 5
following a purchase from 05/01/2026
Perfect: fast and packaging
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H V.
Rating: 5 out of 5
following a purchase from 14/12/2025
Excellent work and good delivery.
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GUY R.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything was perfect
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Camille G.
Rating: 2 out of 5
following a purchase from 09/12/2025
So perfect product! The cut and the drilling are spot on! However, I only give 2 stars for the delivery... They need to stop working with TNT... They swapped my package with someone else's and no help was provided.... I managed to find this person thanks to the invoice present in the package (which luckily had received my package and lived not far from me) and to recover my package... In short, I had to do TNT's job...
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Response from John Steel
Hello Camille,

Thank you for taking the time to share your experience. We are pleased to hear that you are satisfied with the product, but we understand your frustration regarding the delivery. We invite you to contact us directly so that we can discuss this situation and provide you with any necessary assistance.

Best regards,
The John Steel team
C
Christophe J.
Rating: 5 out of 5
following a purchase from 04/12/2025
everything was perfect
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Noureddine K.
Rating: 5 out of 5
following a purchase from 13/12/2025
Easy and very fast ordering process. Delivery within the agreed time frame.
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Eric C.
Rating: 5 out of 5
following a purchase from 07/12/2025
just as expected, perfect transaction
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Mo P.
Rating: 5 out of 5
following a purchase from 08/12/2025
Superb
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didier S.
Rating: 5 out of 5
following a purchase from 12/12/2025
nothing to say, perfect.
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Joanne R.
Rating: 5 out of 5
following a purchase from 04/11/2025
Excellent service, thank you very much
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Dominique F.
Rating: 2 out of 5
following a purchase from 09/12/2025
a bit restrictive due to the schedule which is not specified by SMS. I had to spend the whole day waiting for my package which only arrived at 7 PM, a bit disappointing
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Response from John Steel
Hello Dominique,

Thank you for your feedback and we regret that the delivery time was not clearly specified. We understand how frustrating this can be. Please do not hesitate to contact us directly so that we can assist you better in this situation.

Best regards,
The shop team.
D
David G.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very well packaged and satisfied
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jacques C.
Rating: 5 out of 5
following a purchase from 06/12/2025
very good
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Frederic G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect
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JOEL D.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect matches perfectly with my order
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henricus B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very well
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Mehdi D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect
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Davide S.
Rating: 5 out of 5
following a purchase from 29/11/2025
Excellent service, excellent product and very fast delivery times
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olivier A.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast delivery. Very careful packaging
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Marzia Lea B.
Rating: 5 out of 5
following a purchase from 21/11/2025
Everything is perfect! Thank you very much
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Anthony L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Not cheap but quality laser cutting on stainless steel. Moreover, a responsive customer service that found the source file of a previous order so that I could use it as a starting point for another design.
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Cyril M.
Rating: 5 out of 5
following a purchase from 27/11/2025
Top
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Jean Paul L.
Rating: 5 out of 5
following a purchase from 25/11/2025
perfect On time; at the right price and very well packaged
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