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Rating: 5 out of 5
Super-fast, top-quality service at a very competitive price.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 4 and 5 stars
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Rating: 4 out of 5
There's nothing wrong with the work done by John Steel. On the other hand, the choice of service provider for delivery to a private customer was deplorable. DHL lost the first shipment. The second shipment, prepared by John Steel, took a week to arrive, as DHL does not deliver to relay points and requires a signature. DHL didn't understand that I wasn't at home during the day... :-(
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Rating: 5 out of 5
Nickel-plated. Dimensions OK, product deburred. Deadlines met.
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Rating: 5 out of 5
Product ordered on Monday, delivered on Saturday. Very protective packaging. Very good quality product. Very good
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Rating: 5 out of 5
Package arrived on time, very well packaged. Product conforms to my expectations. Would recommend. PS: I'm waiting for the glue cartridge, but I know it will arrive separately, at least I hope so...
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Rating: 5 out of 5
Super seller, very fast, perfect
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Rating: 4 out of 5
Very fragile product.
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Rating: 5 out of 5
tole inox nickel chrome" ;)"
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Rating: 4 out of 5
super site, super job but 5 working days...
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Rating: 4 out of 5
No disappointment whatsoever. That's rare.
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Rating: 5 out of 5
Nickel. Delivery and packaging o top
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Rating: 5 out of 5
Simple, effective, fast. First try with John Steel convincing.
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Rating: 5 out of 5
no complaints quick handling, fast delivery, well-finished product
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Rating: 5 out of 5
First order from John Steel: nothing to say, contract scrupulously respected.
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Rating: 5 out of 5
corresponds to my order with seriousness
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Rating: 5 out of 5
Superb cutting, well-packaged products, 5-star service
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Rating: 4 out of 5
Nothing to complain about, the cut-out was just what I expected. The only downside for me was the delivery costs/choice.
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Rating: 5 out of 5
Very good service. Very good merchandise in the calitai and in the dimansion. The delivery is very well followed but a little long but I pance that it depends on the distense. Thank you to all the team continue like this. PS: I can't wait for the wood range.
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Rating: 5 out of 5
I'm delighted with the price, the delivery time and the workmanship. However, I was wondering if you also do the folding, as I couldn't find it on your site.
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Rating: 5 out of 5
very competitive price reasonable delivery time good material very satisfied would recommend
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Rating: 5 out of 5
impeccable, advice on the phone, delivery time, product quality, super well protected. Bravo, I recommend your site to all my friends.
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Rating: 4 out of 5
excessive grinding makes the parts unusable. What's more, the cutting starts directly at the contour of the part, and this starting point is very degraded. disappointed.
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Response from John Steel
Hello, We have reproduced the parts affected by the problem. Glad to have had your positive feedback in our Help Center. See you soon
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Rating: 5 out of 5
ok
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Rating: 4 out of 5
Fine
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Rating: 5 out of 5
Very precise cutting. Good work. Thank you very much. The "must" would be to sand the cut-out. I'm asking a little too much and I agree. With my best regards."
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Rating: 5 out of 5
As ordered, not yet tried.
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Rating: 5 out of 5
PERFECTLY PERFECT
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Rating: 5 out of 5
quality delivery time service customer relations perfect
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Rating: 5 out of 5
perfect, as ordered
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Rating: 5 out of 5
Really good, the quality of the item and the packaging are top notch. Unbeatable delivery time (5 days). I recommend it.
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Rating: 2 out of 5
I CAN'T EVALUATE BECAUSE THE CARRIER LOST THE PACKAGE.
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Rating: 5 out of 5
I am very satisfied with my order. Ordered on Tuesday and received on Friday, very well packaged and well cut. It's perfect.
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Rating: 5 out of 5
product conforms to my expectations. no problem
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Rating: 2 out of 5
I ordered 6 steel plates to make tables (over 500 euros per order). Fast, impeccable delivery of 2 parcels by DHL. The only problem is that the first plate in each parcel is badly damaged with large scratches (1/2 mm deep), probably caused by mishandling. John doesn't care, even with photos... Shameful
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Response from John Steel
Raw materials that have not been surface-finished (brushed, etc.) and are not protected by a PVC film may show marks or scratches of varying size and depth. This condition is common to raw materials.
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Rating: 5 out of 5
As usual, top quality production and service (ordering, delivery, packaging, etc.). I highly recommend
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Rating: 5 out of 5
Top service
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Rating: 5 out of 5
The parts, very good. Delivery scheduled for the end of the day but made at noon; this is good but could have been an inconvenience.
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Rating: 5 out of 5
Everything was perfect. Thank you very much. I will recommend your company.
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Rating: 5 out of 5
Hyper fast and efficient, I recommend.
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Rating: 5 out of 5
Super site, top delivery, 100 everything good
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