Customer reviews of John Steel

9,6 /10

Based on 4 954 published reviews

5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2, 4 and 5 stars

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PHILIPPE L.

Published on 21/03/2025 à 17h09 following a purchase from 03/03/2025

Very good work with a fine precision regarding the given measurements.

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Jean-Pierre L.

Published on 21/03/2025 à 16h51 following a purchase from 07/03/2025

Fast and quality service, I recommend.

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Richard B.

Published on 21/03/2025 à 16h48 following a purchase from 09/03/2025

Order shipped on time, perfect packaging. Very satisfied.

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Pascal V.

Published on 21/03/2025 à 16h46 following a purchase from 06/03/2025

Well packaged, satisfied

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MARTINE G.

Published on 21/03/2025 à 16h41 following a purchase from 08/03/2025

Good experience. The ordering site is well designed, the prices are reasonable, and the delivery is very good and fast.

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Gilles C.

Published on 21/03/2025 à 16h33 following a purchase from 06/03/2025

Very satisfied... quality and professionalism are present

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Michel P.

Published on 21/03/2025 à 16h32 following a purchase from 03/03/2025

Fast and good quality

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Jerome B.

Published on 21/03/2025 à 16h20 following a purchase from 08/03/2025

Perfect

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David M.

Published on 20/03/2025 à 10h33 following a purchase from 01/03/2025

Order compliant, very neat work, impeccable packaging.

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lucien S.

Published on 17/03/2025 à 17h31 following a purchase from 08/03/2025

Perfect

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Thierry A.

Published on 17/03/2025 à 16h55 following a purchase from 10/03/2025

Very good work, delivery times perfectly respected!

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Rodolphe L.

Published on 14/03/2025 à 16h40 following a purchase from 23/02/2025

Good value for money and very fast

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FREDERIC B.

Published on 14/03/2025 à 06h43 following a purchase from 21/02/2025

Perfect delivery on time and perfect packaging

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Stéphane P.

Published on 12/03/2025 à 12h33 following a purchase from 24/02/2025

Perfect

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gérald P.

Published on 12/03/2025 à 09h46 following a purchase from 27/02/2025

Call from the company following my error in the measurements, order cancelled and refunded without delay. New order arrived within the same timeframe. Serious staff and honest company. I will call them again. Thank you

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christophe L.

Published on 11/03/2025 à 09h48 following a purchase from 22/02/2025

Simple, fast, quality, all +++++

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Christine M.

Published on 11/03/2025 à 07h23 following a purchase from 01/02/2025

perfect! Easy to order, fast shipping, impeccable plate.

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Jerome B.

Published on 10/03/2025 à 10h44 following a purchase from 21/02/2025

Good piece

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Romain P.

Published on 10/03/2025 à 08h37 following a purchase from 17/02/2025

Fast delivery and products as ordered. I recommend

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Jérôme A.

Published on 10/03/2025 à 06h04 following a purchase from 23/02/2025

Perfect

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Philippe B.

Published on 09/03/2025 à 19h04 following a purchase from 24/02/2025

Very good

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Nicolas B.

Published on 09/03/2025 à 17h16 following a purchase from 25/02/2025

Very good service. Part received promptly, well packaged and perfectly sized.

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Lorenzo D.

Published on 09/03/2025 à 17h07 following a purchase from 24/02/2025

Everything was excellent, precise and perfect service, thank you

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Paolo C.

Published on 09/03/2025 à 16h56 following a purchase from 26/02/2025

I paid 24 euros more to get the plates as soon as possible, but it wasn't like that. I received them last Friday; I had already left.

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Aurélien T.

Published on 09/03/2025 à 16h39 following a purchase from 22/02/2025

Perfect

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pascal D.

Published on 09/03/2025 à 16h13 following a purchase from 26/02/2025

Perfect fast well packaged quality product

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CLAIRE D.

Published on 09/03/2025 à 16h11 following a purchase from 02/03/2025

Perfect! Fast and precise

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Gérard A.

Published on 08/03/2025 à 12h04 following a purchase from 14/01/2025

Excellent for both products and services

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jean pierre B.

Published on 04/03/2025 à 09h51 following a purchase from 21/02/2025

very good company, listens to the customer and responds quickly to every question, thank you for your seriousness, I am very satisfied!

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daniel L.

Published on 02/03/2025 à 17h18 following a purchase from 14/02/2025

I ordered 2 aluminium plates. On each piece, the 2 faces have fairly deep scratches. I'd need at least one clean side to make an amplifier front panel.

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Response from John Steel Published on 07/03/2025

Hello,

Thank you for your feedback. We understand your disappointment regarding the scratches on the plates. However, it is important to note that the raw material you have chosen is delivered in its natural, untreated state (information on the product sheet). This means that it may present imperfections, including scratches of varying depths, depending on the condition of the plate at the time of dispatch.

This material is mainly intended for uses where aesthetics are not a priority, and it is indeed possible that one side may be less clean than the other.

We remain at your disposal for any further information you may require, and thank you for your understanding.

Best regards,
john Steel.

Gabriel B.

Published on 02/03/2025 à 10h40 following a purchase from 09/02/2025

Ordered 2x 150/150, received 1x 150/150 OK and 1x 141/148 ?? Bizzard, no?

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Response from John Steel Published on 07/03/2025

Hello,

Sorry for this error on our part. We do our best to avoid this kind of problem, but it seems that a wrong cut was sent by mistake.

Please do not hesitate to contact us so that we can find a solution together. Thank you for your understanding!

John Steel.

Serge B.

Published on 01/03/2025 à 08h29 following a purchase from 14/02/2025

Impeccable everything worked like a Swiss watch

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Mireille V.

Published on 28/02/2025 à 17h21 following a purchase from 10/02/2025

the product corresponds to my expectations and is very well packaged

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BENOIT L.

Published on 28/02/2025 à 14h19 following a purchase from 13/02/2025

very easy to read and explicit about the products easy ordering and impeccable delivery

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François P.

Published on 28/02/2025 à 13h44 following a purchase from 04/02/2025

Always on top

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Mauro R.

Published on 28/02/2025 à 10h53 following a purchase from 27/01/2025

I made a mistake on my order and they refunded me.

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Patrick B.

Published on 27/02/2025 à 19h52 following a purchase from 02/02/2025

It's perfect!

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jean-baptiste W.

Published on 27/02/2025 à 19h04 following a purchase from 11/02/2025

Exceptional service from design to delivery, including impeccable workmanship

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thierry C.

Published on 27/02/2025 à 17h19 following a purchase from 03/02/2025

Perfect... What more can I say?

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christophe B.

Published on 27/02/2025 à 16h40 following a purchase from 17/02/2025

top quality and very quick turnaround Thank you

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