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D
Rating: 5 out of 5
Very satisfied. Order processed perfectly and quickly. I recommend it!
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2, 4 and 5 stars
Reset filtersT
Rating: 5 out of 5
Conform to my order, fast delivery. I would come back without hesitation.
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J
Rating: 5 out of 5
Nothing to report, the delivery corresponded to my request.
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C
Rating: 5 out of 5
Very good responsiveness, great service Bravo
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A
Rating: 5 out of 5
Fast delivery, parts in order. They were very basic
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P
Rating: 5 out of 5
As ordered and on time. Very serious
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T
Rating: 5 out of 5
I received my parcel more than a week ahead of schedule and very well packaged. Very satisfied.
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N
Rating: 5 out of 5
Always impeccable.
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A
Rating: 5 out of 5
Very professional, I'm never disappointed
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P
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
compliant order
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A
Rating: 5 out of 5
2mm aluminum plate with protective film cut exactly to size, including the wide notch I'd specified. No marks or scratches, and received very quickly. Perfect.
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J
Rating: 5 out of 5
Top!
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U
Rating: 5 out of 5
Conforms to order, very responsive sales team, ideal for made-to-measure!
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D
Rating: 5 out of 5
Respect of the deadlines, very good follow-up of the parcel and very reactive in case of need. I am satisfied with the results. Thank you very much.
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G
Rating: 5 out of 5
Good workmanship, very clean cutting and adherence to dimensions.
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J
Rating: 5 out of 5
I ordered a plate to put under my wood stove and am very pleased with the result.
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G
Rating: 5 out of 5
Product OK and delivery time respected
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D
Rating: 5 out of 5
The advice and opinions were very pertinent, the work was fast and of very high quality, and the price was reasonable compared to the competition. I can only recommend this company!
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V
Rating: 5 out of 5
Fast turnaround, top packaging, extremely high-quality product. Recommend ++++
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C
Rating: 5 out of 5
At the top!
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T
Rating: 5 out of 5
Material as ordered
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C
Rating: 5 out of 5
Ok very good
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J
Rating: 5 out of 5
Total satisfaction! Deadlines respected. Very consistent delivery. Good quality product. Company to recommend.
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J
Rating: 5 out of 5
very fast delivery
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S
Rating: 5 out of 5
Delivery, packaging, quality: perfect
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E
Rating: 5 out of 5
👍
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E
Rating: 2 out of 5
There were scratches on my coin
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Response from John Steel
Hello Elsa,
Thank you for sharing your thoughts about your recent order. We're sorry to hear that your piece arrived with scratches.
We would like to inform you that, as stated in the product sheet, the raw material used for this piece has a 95% probability of arriving with scratches. This is due to the nature of the material and the manufacturing process. We make a point of detailing this information in the product description so that our customers are fully aware of what to expect.
Thank you for your understanding.
Yours sincerely, John Steel.
Thank you for sharing your thoughts about your recent order. We're sorry to hear that your piece arrived with scratches.
We would like to inform you that, as stated in the product sheet, the raw material used for this piece has a 95% probability of arriving with scratches. This is due to the nature of the material and the manufacturing process. We make a point of detailing this information in the product description so that our customers are fully aware of what to expect.
Thank you for your understanding.
Yours sincerely, John Steel.
E
Rating: 5 out of 5
Great! The site is very practical, the delivery is fast and the shipping is careful. I recommend it.
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D
Rating: 5 out of 5
As usual Perfect
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N
Rating: 5 out of 5
Product perfectly conforms to expectations, fast and efficient delivery.
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P
Rating: 5 out of 5
Very punctual (on time) carrier Ok
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D
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fast delivery, product meets my expectations
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O
Rating: 5 out of 5
Very professional and fast
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É
Rating: 5 out of 5
Order completed and delivered quickly. Very satisfied.
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O
Rating: 5 out of 5
I easily completed my cutting project online. I chose the 15-day delivery option and delivery arrived without a hitch.
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B
Rating: 5 out of 5
Fast, responsive service following a measurement error (on my part). Product perfectly meets my expectations
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C
Rating: 5 out of 5
Fast delivery. Products received in conformity with the order
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T
Rating: 5 out of 5
Great and fast, even if the second-to-last order took a while to arrive. The site is great if you have DXF order, price and payment in 3 minutes. Thanks John
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