Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2, 4 and 5 stars

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jean S.
Rating: 5 out of 5
following a purchase from 01/11/2023
Impeccable
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Arnaud P.
Rating: 5 out of 5
following a purchase from 14/11/2023
Fast, efficient and good advice
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Gemy R.
Rating: 5 out of 5
following a purchase from 03/11/2023
Very good service, the points below are perfectly in line with my criteria for selecting a service provider: 1) discount according to delivery date 2) proposed delivery dates at our convenience 3) quality of packaging!
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Nicholas P.
Rating: 2 out of 5
following a purchase from 02/11/2023
Rather well done interface, but I received parts that didn't conform to the preview and to my expectations (wrong brushing direction for stainless steel). Apparently it's my fault, so too bad for me. I'm going to have the parts redone, but elsewhere :-(
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Response from John Steel
Hello Nicholas, I am sorry to hear that you received parts that did not meet your expectations. Our team is doing everything possible to provide quality products and we take your comments very seriously. We will do our best to improve our production process and avoid this kind of inconvenience in the future. We hope to have the opportunity to fully satisfy you in the future. Thank you for your feedback.
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Frédéric S.
Rating: 5 out of 5
following a purchase from 30/10/2023
Custom-made product as requested. Very well packaged for delivery
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Johan H.
Rating: 5 out of 5
following a purchase from 03/11/2023
1) An intuitive website. 2) Top-notch customer service 3) Fast delivery These are my 3 good reasons for giving John Stella 5 stars.
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Alain L.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very good service and product conforms to their website
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect product and very well packaged. On the other hand, the deliveryman was not good because I was delivered on a day I had not planned ......
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marc M.
Rating: 5 out of 5
following a purchase from 11/11/2023
Very good.
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patrice C.
Rating: 5 out of 5
following a purchase from 07/11/2023
Product and delivery time as ordered, well packaged and top delivery.
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Axel F.
Rating: 5 out of 5
following a purchase from 25/10/2023
Very good quality workmanship, the dimensions are correct and delivery was prompt. I'll be ordering from John Steel again in the future.
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Shi Yu H.
Rating: 5 out of 5
following a purchase from 07/11/2023
Thank you
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Mathieu R.
Rating: 5 out of 5
following a purchase from 05/11/2023
Perfect!
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Nicolas S.
Rating: 5 out of 5
following a purchase from 11/11/2023
Reliable
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didier S.
Rating: 5 out of 5
following a purchase from 26/10/2023
As always, never disappointed
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Michel C.
Rating: 5 out of 5
following a purchase from 26/10/2023
Very pleased.
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Pierre L.
Rating: 5 out of 5
following a purchase from 20/10/2023
Material conforms, fast shipment
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Johnny P.
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast, efficient and as ordered
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Amirayan F.
Rating: 5 out of 5
following a purchase from 01/11/2023
The parts are correctly cut :-)
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Dominique V.
Rating: 5 out of 5
following a purchase from 24/10/2023
TB
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Marie-Noëlle C.
Rating: 5 out of 5
following a purchase from 28/10/2023
Package received on time, very well packaged. Product conforms to order. Would recommend.
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PATRICK S.
Rating: 4 out of 5
following a purchase from 01/11/2023
Good product. Delays just a little long.
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Thomas B.
Rating: 5 out of 5
following a purchase from 02/11/2023
Very good
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Frederic R.
Rating: 5 out of 5
following a purchase from 03/11/2023
perfect
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Eric W.
Rating: 5 out of 5
following a purchase from 26/10/2023
PERFECT.
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ALEXANDRE L.
Rating: 5 out of 5
following a purchase from 30/10/2023
respect the dxf and measurements requested, fast and efficient
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Maxime M.
Rating: 5 out of 5
following a purchase from 24/10/2023
Very good after-sales service to help me prepare my files. The work is of good quality. Having ordered 4 identical parts, I think it's a shame I didn't compare them to check alignment. That said, nothing serious, I went back with a drill to correct. I'd recommend it.
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nelly P.
Rating: 5 out of 5
following a purchase from 29/10/2023
PERFECT! I recommend it!
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Sébastien S.
Rating: 5 out of 5
following a purchase from 01/11/2023
The dao software is a bit temperamental, but it's well thought out and quite intuitive! The cutting is top-notch!
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Christian T.
Rating: 4 out of 5
following a purchase from 24/10/2023
Very good, fast and in line with my purchase
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Dimitri Z.
Rating: 5 out of 5
following a purchase from 26/10/2023
CLEAR
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Paul-henri D.
Rating: 5 out of 5
following a purchase from 24/10/2023
PERFECT!
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ALAIN F.
Rating: 5 out of 5
following a purchase from 16/10/2023
well-made, high-quality order.
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Thi N.
Rating: 5 out of 5
following a purchase from 19/10/2023
as I expected. Parts cut from stainless steel. Huge time saving and significant drill bit savings.
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Kevin B.
Rating: 5 out of 5
following a purchase from 27/10/2023
Top top
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Millin A.
Rating: 5 out of 5
following a purchase from 14/10/2023
Perfect product quality and delivery.
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Pascal B.
Rating: 5 out of 5
following a purchase from 16/10/2023
A company that listens to its customers, the metalwork is satisfactory. Mastering 2D software is time-consuming, but its complexity is compensated for by telephone assistance. Visit
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Christophe M.
Rating: 5 out of 5
following a purchase from 18/10/2023
In the buff!
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Roger M.
Rating: 5 out of 5
following a purchase from 15/10/2023
Fast and efficient
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Giovanni L.
Rating: 5 out of 5
following a purchase from 18/10/2023
Perfect adherence to order and deadline
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