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Rating: 5 out of 5
Super service, good packaging, item on time, and exactly as expected!
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Precise, clean cuts at a good price Too bad the cutting rectangles can't be cut to 10/mm.
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Rating: 5 out of 5
site well detailed fast delivery, I would place orders on it again. I am satisfied with the result. Thank you very much.
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Rating: 5 out of 5
Cutting, packaging, tracked delivery by Geodis +++ with honest delivery charges, in short everything.
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Rating: 5 out of 5
Serious, fast, competitive price
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Rating: 5 out of 5
speed and excellent packaging
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Rating: 4 out of 5
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Rating: 5 out of 5
Speed, quality
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Rating: 4 out of 5
impeccable site, very intuitive: you can quickly send your design and get a price. having said that, 30 euros for this small logo is expensive. the ideal would be to send you a jpeg that you would transform yourself into dxf. the result that you sent me only conforms to my design to the extent of 80%. thank you for taking care of this survey. Have a nice day.
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Rating: 5 out of 5
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Rating: 5 out of 5
Great contact on the phone, and a precise order received on time. It's a pity you don't countersink the holes for the screw heads. Once I got to grips with the drawing software, the sketches were easy to make. I recommend your company. Thanks to the whole team.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
fast and precise. already 3 or 4 orders, and I will renew.
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Rating: 5 out of 5
This is the 2nd time I've ordered from John Steel and I'm always more than happy. Delivery rápido, good quality materials, perfect cuts and top packaging. Really nothing negative to say, only positive!
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Rating: 5 out of 5
Great exchange to customize a Corten steel plate. Very responsive. Fast delivery. No complaints.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Fast and efficient. I recommend it.
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Rating: 5 out of 5
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Rating: 2 out of 5
Response from John Steel
Hello Verified Buyer,
Thank you for sharing your feedback. Your satisfaction is important to us and we would like to understand what did not meet your expectations. Please feel free to contact us directly so that we can discuss and find a solution together.
Best regards,
The John Steel shop team
Thank you for sharing your feedback. Your satisfaction is important to us and we would like to understand what did not meet your expectations. Please feel free to contact us directly so that we can discuss and find a solution together.
Best regards,
The John Steel shop team
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Rating: 5 out of 5
Perfect communication. Shipment conforms. Packaging impeccable.
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Rating: 5 out of 5
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Rating: 5 out of 5
Very satisfied, deadline met I recommend .
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Rating: 5 out of 5
Great quality and quick turnaround!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I have to admit that at first, I was a little reluctant to use this group to order a part for my 3D printer. The technical department helped me finalize my order. I was also a little worried about final deformation in transit. My part arrived perfectly protected in its packaging. It corresponds in every way to my expectations and to my drawing (from a dimensional point of view). The prices are perfectly competitive and reasonable. If I had to do another part tomorrow, I'd definitely come back to them. I'd definitely recommend them.
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Response from John Steel
John Steel and his team would like to thank you for your comment. An atypical service is not automatic, but to try is to adopt us! We're delighted to have been able to satisfy you, despite your preconceptions. We'll be happy to answer any questions you may have. John looks forward to cutting your future projects!
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Rating: 5 out of 5
Very good site, fast delivery and happy with my order, I recommend it to everyone.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
impressive laser cutting, precise and clean. fast delivery service
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast turnaround and quality; don't change a thing!
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Rating: 4 out of 5
good service, fast shipping, careful packaging. Very impressive laser cutting work, precise and clean!
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Rating: 5 out of 5
very quick turnaround, parts conform to drawings and clean, all good
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