The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
a bit restrictive due to the schedule which is not specified by SMS. I had to spend the whole day waiting for my package which only arrived at 7 PM, a bit disappointing
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Response from John Steel
Hello Dominique,
Thank you for your feedback and we regret that the delivery time was not clearly specified. We understand how frustrating this can be. Please do not hesitate to contact us directly so that we can assist you better in this situation.
Best regards,
The shop team.
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David G.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very well packaged and satisfied
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jacques C.
Rating: 5 out of 5
following a purchase from 06/12/2025
very good
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Frederic G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect
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JOEL D.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect matches perfectly with my order
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henricus B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very well
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Mehdi D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect
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Davide S.
Rating: 5 out of 5
following a purchase from 29/11/2025
Excellent service, excellent product and very fast delivery times
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olivier A.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast delivery. Very careful packaging
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Marzia Lea B.
Rating: 5 out of 5
following a purchase from 21/11/2025
Everything is perfect! Thank you very much
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Anthony L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Not cheap but quality laser cutting on stainless steel. Moreover, a responsive customer service that found the source file of a previous order so that I could use it as a starting point for another design.
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Cyril M.
Rating: 5 out of 5
following a purchase from 27/11/2025
Top
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Jean Paul L.
Rating: 5 out of 5
following a purchase from 25/11/2025
perfect On time; at the right price and very well packaged
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Bernard L.
Rating: 5 out of 5
following a purchase from 26/11/2025
very satisfied to have called on John Steel
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Gilles F.
Rating: 4 out of 5
following a purchase from 28/11/2025
Good job.
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Gregory G.
Rating: 5 out of 5
following a purchase from 24/11/2025
Very smooth purchase and responsiveness of customer service, I recommend
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Serge L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Perfect
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Joel M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Order received as expected
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didier S.
Rating: 5 out of 5
following a purchase from 27/11/2025
Always perfect thank you happy end of year party
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Pascal L.
Rating: 4 out of 5
following a purchase from 30/11/2025
Fast and efficient
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Florence P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect accompaniment for making cuts in metal sheets.
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Vincent G.
Rating: 5 out of 5
following a purchase from 24/11/2025
Order as expected
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Romain N.
Rating: 5 out of 5
following a purchase from 26/11/2025
I recommend
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Alfonso M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Order managed with professionalism.
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Eric D.
Rating: 5 out of 5
following a purchase from 29/11/2025
We would like all online shopping experiences to go like this.
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Sébastien F.
Rating: 5 out of 5
following a purchase from 25/11/2025
Very satisfied with my purchase
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Massimo P.
Rating: 5 out of 5
following a purchase from 25/11/2025
Excellent quality
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Cristina G.
Rating: 5 out of 5
following a purchase from 24/11/2025
HIGHLY RECOMMENDED !!!!
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Christopher T.
Rating: 5 out of 5
following a purchase from 01/12/2025
Quality laser cutting. No burrs. Very well protected for transport and deadline respected. I recommend.
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Andrea B.
Rating: 5 out of 5
following a purchase from 04/11/2025
Perfect product, just a bit slow delivery but it's likely a TNT/Fedex fault
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Alexandre B.
Rating: 2 out of 5
following a purchase from 24/11/2025
Good the first time. This time, the piece is scratched and marked. You won't see me again.
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Response from John Steel
Hello Alexandre,
Thank you for your feedback and we are sincerely sorry to hear that your last experience did not meet your expectations. Your satisfaction is important to us and we would be happy to understand your situation better in order to find a solution. Please feel free to contact us directly so that we can discuss it.
Best regards,
The John Steel team
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Daniela M.
Rating: 5 out of 5
following a purchase from 25/11/2025
Perfect nothing to report
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JEAN-FRANCOIS H.
Rating: 5 out of 5
following a purchase from 13/11/2025
Thank you very much. Delivery in good and due form and in accordance with my request.
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Danièle L.
Rating: 5 out of 5
following a purchase from 17/11/2025
Always excellent quality, respect for the order, perfect packaging and adherence to delivery times.
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jacqueline B.
Rating: 5 out of 5
following a purchase from 15/11/2025
Quality products and logistics follow-up that meet expectations!
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Vivien D.
Rating: 5 out of 5
following a purchase from 21/11/2025
Order placed on 23/11. Hyper fast delivery announced on December 2, received on 26/11! Ordering system super simple, reasonable prices, I recommend and will order again!
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Jean-Claude B.
Rating: 5 out of 5
following a purchase from 19/11/2025
Perfect Delivery much faster than expected
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Frédéric B.
Rating: 5 out of 5
following a purchase from 11/11/2025
Super
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Stefano R.
Rating: 5 out of 5
following a purchase from 12/11/2025
Perfect
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François B.
Rating: 5 out of 5
following a purchase from 12/11/2025
Item delivered quickly and as ordered. Careful packaging and quality product.
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