Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 3, 4 and 5 stars

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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
following a purchase from 15/09/2021
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Rating: 5 out of 5
following a purchase from 17/09/2021
professional work, delivery as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2021
The ease of ordering, the customized cut-outs, the turnaround time.
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Rating: 4 out of 5
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Rating: 4 out of 5
following a purchase from 09/09/2021
Good and as ordered. I had asked not to be delivered before 05/10/21. However, I was contacted several times as early as 16/09/21. Thank you for taking into account the comments made at the time of ordering. Sincerely
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2021
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your review and for taking the time to share your experience. We hope to see you again soon in our online store and offer you an even more satisfying experience.

Sincerely,
The John Steel Team
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Rating: 3 out of 5
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Response from John Steel
Hello Verified Buyer,

Thank you for your feedback and we are pleased to see that you are satisfied with your experience. Your opinion is valuable to us and motivates us to continue improving our service.

Best regards,
The John Steel team
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
I've been working with John Steel for over a year. I make handcrafted furniture and barbecues. The cutting has always been of the highest quality, with no burrs. What's more, the customer service department has often given me very good advice for my more technical cuts. I recommend this company 100%.
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Rating: 5 out of 5
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Rating: 5 out of 5
following a purchase from 15/09/2021
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Rating: 5 out of 5
following a purchase from 12/09/2021
Excellent work, nothing to say
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
following a purchase from 13/09/2021
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
I asked them to let me have the cutting parts (needed for my project). they never answered me if it was possible or not. all in all I considered that it was good and I didn't receive anything. if I had had the return of their impossibility, I would never have ordered. unless they don't care about the customer message box!
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Rating: 5 out of 5
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Rating: 5 out of 5
following a purchase from 10/09/2021
Beautiful metal plate
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Rating: 5 out of 5
following a purchase from 09/09/2021
Simplicity of the website, order tracking, price, complies with product expectations. respect for the product. However, there is room for improvement in terms of delivery. Delivery times, for example.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Impec
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Rating: 5 out of 5
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Rating: 5 out of 5
following a purchase from 09/09/2021
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Rating: 5 out of 5
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Rating: 5 out of 5
following a purchase from 07/09/2021
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
following a purchase from 07/09/2021
compliant product and fast delivery
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Rating: 5 out of 5
following a purchase from 07/09/2021
Product as requested; fast delivery. Team always on hand to answer questions. Pleasant discussions.
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Rating: 5 out of 5
following a purchase from 07/09/2021
Impeccable
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Rating: 5 out of 5
following a purchase from 06/09/2021
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Rating: 5 out of 5
impeccable, just as I wanted!!!!!
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