The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Very good for the plate ordered. Dimensions respected and very well packaged. Small hitch in delivery (different parcel relay from the one chosen when ordering). Apart from that, I can't recommend it highly enough.
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Response from John Steel
Hello, thank you for your comment. It's true that the delivery point you choose may vary. Carriers change the list of available relays on a daily basis. When this happens, we try to deliver as close as possible to the previous one each time. We apologize for the inconvenience. Unfortunately, this is beyond our control.
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Acheteur Vérifié
Rating: 5 out of 5
Very fast and the piece is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Very fast and the piece is great
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Acheteur Vérifié
Rating: 5 out of 5
Excellent !!!!! Corresponds to request and measurements. 1st completely conclusive experience: product quality, cutting, packaging from machining time to final delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Excellent !!!!! Corresponds to request and measurements. 1st completely conclusive experience: product quality, cutting, packaging from machining time to final delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Super fast and easy service
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Acheteur Vérifié
Rating: 4 out of 5
Well I appreciated the call that was given to me after the counter temp of the reception of my parcel, the plate is posed these very pretty thank you greeting Jean-Luc Brun
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Acheteur Vérifié
Rating: 5 out of 5
perfect and fast delivery
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Jean-Luc B.
Rating: 4 out of 5
following a purchase from 14/07/2021
Well I appreciated the call that was given to me after the counter temp of the reception of my parcel, the plate is posed these very pretty thank you greeting Jean-Luc Brun
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jacques B.
Rating: 5 out of 5
following a purchase from 15/07/2021
perfect and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Super fast and easy service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
The quality of manufacture is satisfactory on the aluminium; perfectible on the glued laminate. On the other hand, the price limits the desire to place an order and favors unraveling or cutting by oneself on a large rectangle...
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Acheteur Vérifié
Rating: 4 out of 5
The quality of manufacture is satisfactory on the aluminium; perfectible on the glued laminate. On the other hand, the price limits the desire to place an order and favors unraveling or cutting by oneself on a large rectangle...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
Nicel, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
good job
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Preparation, speed of delivery, packaging, everything is top notch, just one little thing that annoys me, when loading the DXF it sometimes tells me that the holes are too close to the edge, especially when I put several pieces in at once, whereas one by one they fit.
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Response from John Steel
Hello, thank you for your comment. We are constantly working to improve our services. If you have any problems, please contact our customer service department. Your feedback is important for our future development. :-) Sincerely, John
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Acheteur Vérifié
Rating: 5 out of 5
Nicel, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
Preparation, speed of delivery, packaging, everything is top notch, just one little thing that annoys me, when loading the DXF it sometimes tells me that the holes are too close to the edge, especially when I put several pieces in at once, whereas one by one they fit.
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Response from John Steel
Hello, thank you for your comment. We are constantly working to improve our services. If you have any problems, please contact our customer service department. Your feedback is important for our future development. :-) Sincerely, John
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
good job
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, everything went as planned. I love the delay options to reduce the cost of the order, it's really a good idea, keep it! As for the product, it's great, I've supplied it dxf, the cutting is faithful.
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Acheteur Vérifié
Rating: 5 out of 5
The team is competent, attentive, advises and helps when needed. We highly recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Nothing to say, everything went as planned. I love the delay options to reduce the cost of the order, it's really a good idea, keep it! As for the product, it's great, I've supplied it dxf, the cutting is faithful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
The team is competent, attentive, advises and helps when needed. We highly recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
very responsive to requests. product conforms to order thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
very responsive to requests. product conforms to order thank you
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Acheteur Vérifié
Rating: 4 out of 5
Extremely urgent order, for which the dispatch date had been guaranteed by telephone, and which was not met. We had to have a set of parts urgently manufactured in Toulouse (200) to ensure delivery on time. Not sure we'd recommend ...
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Response from John Steel
Hello, thank you for your comment. Please note that the delivery times given are in working days only. With July 14th, deliveries were delayed by one day. Regarding information given by telephone, we base it on what production tells us, and it may vary depending on the urgency of the situation. In case of doubt, we will send you an e-mail. Sincerely, John
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André T.
Rating: 4 out of 5
following a purchase from 09/07/2021
Extremely urgent order, for which the dispatch date had been guaranteed by telephone, and which was not met. We had to have a set of parts urgently manufactured in Toulouse (200) to ensure delivery on time. Not sure we'd recommend ...
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Response from John Steel
Hello, thank you for your comment. Please note that the delivery times given are in working days only. With July 14th, deliveries were delayed by one day. Regarding information given by telephone, we base it on what production tells us, and it may vary depending on the urgency of the situation. In case of doubt, we will send you an e-mail. Sincerely, John
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Acheteur Vérifié
Rating: 5 out of 5
always very professional and attentive to customer needs. thank you
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Acheteur Vérifié
Rating: 5 out of 5
Very attentive to their customers. I recommend them.
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alain C.
Rating: 5 out of 5
following a purchase from 07/07/2021
always very professional and attentive to customer needs. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Very attentive to their customers. I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect! Personalized advice, fast delivery, quality product. Thank you :)
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Matthieu D.
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect! Personalized advice, fast delivery, quality product. Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Item received as ordered. Very well packed. Would recommend.
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