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A
Rating: 5 out of 5
Nothing to say, excellent in every way
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
The design tool is very simple. It's lacking in the choice of typefaces, but that's probably not a big deal :)
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A
Rating: 5 out of 5
Super
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything went according to plan. Thank you
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Rating: 5 out of 5
Exactly as ordered. Perfect. Perfect as usual.
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A
Rating: 5 out of 5
Perfect What more can I say?
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A
Rating: 5 out of 5
Nothing to complain about.
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Rating: 4 out of 5
Very good, but too expensive.
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A
Rating: 5 out of 5
From order placement to product arrival, flawless. Carefully packaged product.
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A
Rating: 5 out of 5
Perfect. Perfectly executed product, corresponding to the instructions given.
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A
Rating: 5 out of 5
DXF file for cutting sent on a Monday morning, delivered the following Wednesday in Brittany. Precise, meticulous cuts to order.
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Rating: 5 out of 5
top
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Rating: 5 out of 5
Great site, great service.
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Rating: 5 out of 5
Easy to order the desired product, very careful packaging, delivery as expected, product not only compliant but improved.
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Rating: 5 out of 5
Fast and the site works very well, the prices of the cuts are not excessive, I recommend it.
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A
Rating: 5 out of 5
Product delivered on time Packaging more than sufficient to protect the surface of the panel Nothing to complain about
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Rating: 5 out of 5
Ahead of schedule, perfect cuts, impeccable packaging. In short, just like previous orders. Well done.
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Rating: 3 out of 5
France express sucks. I've explained 6 times where I live by phone. given my cell phone again. I went to pick up the first delivery myself (incomplete and mixed up with another order). I never managed to get J Steel on the phone. Systematically incorrect and misleading information on the France Express Internet tracking system.
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Response from John Steel
Thank you for your feedback. We apologize for the delivery problem, we encountered difficulties before the holidays with this carrier. Following your return on 18/12, we reshipped your order on 19/12, which was delivered on 30/12. Yours sincerely, John
A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Good, simple, accessible. Perhaps the time between order validation and delivery could be improved.
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Rating: 5 out of 5
The service is very good.
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A
Rating: 5 out of 5
Perfect service, thank you
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A
Rating: 5 out of 5
Perfect, as usual....
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Rating: 5 out of 5
The quality of the packaging was perfect. The delivery was quicker than expected and was handled very well by the carrier, who didn't call on a blocked number, making it easy to communicate. We're very happy with the product: pile measurements, easy installation and beautiful effect. We've already told all our friends about it.
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Rating: 5 out of 5
Following a secondary problem, I was contacted directly by telephone by the after-sales service. Copy
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Rating: 5 out of 5
Very good, both in terms of the customer interface and overall quality. The only downside is the price, as I've known this company for several years now and I really feel that prices have skyrocketed.
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Rating: 5 out of 5
Cut to size as expected. Very well packaged, fast delivery.
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Rating: 3 out of 5
Hello, time announced 8 days, not respected. Order placed on 15 Nov. Delivery on 23 Nov.? a Saturday postponed to 25 Nov.? Actual delivery on Dec. 2nd at 1pm 7 days late minimum. Consequences: double travel costs over 1000 KM because imperative return to Brittany scheduled for Nov. 26. Who pays?... Remarkable packaging, Perfect The sheet metal is scratched on 2 sides Super What to do? EG
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Response from John Steel
Hello, thank you for your feedback. We indicate delivery times in working days and not in calendar days. We also offer a faster delivery option of 3 working days. As mentioned on our website, corten steel can be scratched. Yours sincerely, John
A
Rating: 5 out of 5
Good cut. Satisfied.
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A
Rating: 5 out of 5
Nothing to complain about ... Quality work and service.
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
-arrived as expected -very good finish -very good customer service
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Rating: 4 out of 5
Too bad there's no delivery to Switzerland.
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Rating: 5 out of 5
Product conforms to demand Fast delivery
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Rating: 5 out of 5
Cutting of a stainless steel plate exactly as I ordered, fast delivery.
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Rating: 5 out of 5
Superb packaging Top of the top bravo
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Rating: 4 out of 5
Simple, efficient interface. Correct delivery. Impeccable.
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Rating: 5 out of 5
Well packaged product and fast delivery.
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Rating: 5 out of 5
PERFECT, I recommend without any problem, C Minaire
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