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A
Rating: 4 out of 5
Good command respect
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
order of 750 by 650 received 1m by 700 dimension not respected, a shame for made-to-measure very very disappointed
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Response from John Steel
Hello, We're very sorry about what happened, we'll contact you to find a solution.
A
Rating: 5 out of 5
like last time, perfect delivery, perfect plate, very good
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A
Rating: 5 out of 5
R.A.S
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A
Rating: 5 out of 5
Nothing to say. Ordered the same day, delivered within 2 days. Very efficient. Impeccable customer service. Product conforms. Would recommend.
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A
Rating: 5 out of 5
Nothing to say, we can trust. Everything is spotless.
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Rating: 4 out of 5
Delivery slot too wide and 35 kg tray on the sidewalk...
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A
Rating: 4 out of 5
as a private individual, very good consideration of needs
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A
Rating: 5 out of 5
Well-designed site, professional contact, precise logistics.
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A
Rating: 4 out of 5
Very good apart from the delivery time indicated on the website J+8 which was not respected there was a lot of delay unfortunately ...
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A
Rating: 5 out of 5
Very professional, fast, responsive, courteous.
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A
Rating: 5 out of 5
Perfect service
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A
Rating: 4 out of 5
Very good. Comprehensive product range
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Rating: 5 out of 5
A personal approach to my request, an excellent listening ear, quick and clear answers, a very fast production and delivery time, a craftsman who goes the extra mile for you, I recommend it.
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A
Rating: 5 out of 5
Very good except for delivery. Contact customer if necessary.
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A
Rating: 3 out of 5
Results are average, no deburring.
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Response from John Steel
Hello Verified Buyer,
Thank you for your feedback and we are glad to hear that you are generally satisfied. We take note of your comment regarding deburring and we will continue to work to improve our products.
Best regards,
The John Steel shop team
Thank you for your feedback and we are glad to hear that you are generally satisfied. We take note of your comment regarding deburring and we will continue to work to improve our products.
Best regards,
The John Steel shop team
A
Rating: 5 out of 5
Corresponds to my order Item well packaged Impeccable delivery Very serious
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A
Rating: 5 out of 5
Product corresponds perfectly to the plan submitted. Very fast delivery. Perfect for me.
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A
Rating: 5 out of 5
Very good experience, nothing to complain about
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A
Rating: 5 out of 5
A well-designed site that allows you to create a plan of the room you want.
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A
Rating: 5 out of 5
Deadline met, product well packaged and as described, clean and precise cut.
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Rating: 4 out of 5
As usual, fabulous service for the individual... a little expensive, but so practical, and qualitative... Only the delivery was average (not delivered on the day announced by the carrier, supposedly rescheduled by me, but still delivered the next day ... the driver did not want to bother to come to my house the day before But that johnstell is not responsible thank youii
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Rating: 5 out of 5
Everything is perfect
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Rating: 5 out of 5
Perfectly compliant products and on-time delivery
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Rating: 5 out of 5
Very serious company.
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Rating: 5 out of 5
Perfect, cut to size I recommend
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A
Rating: 5 out of 5
Completely satisfied My order was for the cutting of 3mm thick metal parts. The parts were received 4 working days after the cutting files were sent (Belgium). The cutting is neat and well finished. Only the packaging should be more solid. The parcel was almost open, and the parts had moved around inside during the (rough) handling by the delivery service.
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A
Rating: 5 out of 5
Really very well commercially at the top Cutting without burr and quality Really I recommend
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Rating: 5 out of 5
Products in accordance with drawings, high-quality materials
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Rating: 5 out of 5
Serious company. No problems after a few years of knowledge and good work.
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Rating: 4 out of 5
Fast, reliable service.
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Rating: 4 out of 5
thank you
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Always impeccable and super fast turnaround, as usual.
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Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Hello, the part of the site that corrects file errors is perhaps a little difficult to use,
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Rating: 5 out of 5
I'm very satisfied with the quality of the parts and the user-friendly, comprehensive control interface. Excellent
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Rating: 5 out of 5
To be recommended
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A
Rating: 5 out of 5
Lack of cleanliness in the finish of the cut-outs
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Rating: 5 out of 5
Very practical, the website lets you find out the price of the part in just a few clicks, then send it off to be cut. Only one criticism - You should be able to choose from a wider range of materials: for example, stronger alloys (other than the 5000 range) and stronger steels (RM 250-300). I recommend it.
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