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A
Rating: 5 out of 5
Fast & Efficient (top live chat, thank you)
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
fast shipping very happy with my order
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Rating: 5 out of 5
Always top, fast, precise, nothing to complain about. Thanks for continuing to exist :o)
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Rating: 5 out of 5
Everything was perfect. Faster than expected delivery, impeccable packaging and top-notch parts.
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Rating: 5 out of 5
Very professional.
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A
Rating: 5 out of 5
It's perfect, don't change a thing. Very satisfied
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Rating: 5 out of 5
Seriousness, both in terms of quality and deadlines.
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A
Rating: 5 out of 5
RAS, excellent finish.
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A
Rating: 5 out of 5
Super easy. Super quality.
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A
Rating: 5 out of 5
After having clarified a problem due to the initial dxf file exported from Sketchup, on very efficient and immediate advice from customer service through chat".
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Response from John Steel
the corrected files were cut and delivered in less than a week to Germany. Safe and secure packaging."
A
Rating: 5 out of 5
delivery received on time and well packaged.nothing to say
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Rating: 5 out of 5
This time no delivery problems due to TNT. I would like to take this opportunity to congratulate JS for the time when the delivery got lost: they sent me back the remanufactured goods to serve me quickly. Thank you for my customers. This time is standard": fast delivery
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Response from John Steel
impeccable product."
A
Rating: 5 out of 5
Thank you.
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A
Rating: 5 out of 5
ALL CLEAR. Thank you
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A
Rating: 5 out of 5
Fast and good quality
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A
Rating: 5 out of 5
Perfect, first order and first satisfaction... I'll do it again
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Rating: 4 out of 5
I'm very satisfied with both the result and your service.
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Rating: 5 out of 5
ok ok
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Rating: 5 out of 5
No comment
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Rating: 5 out of 5
Very good service. Just a little expensive.
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Rating: 5 out of 5
not yet used, so nothing special to say, apparently a quality product.
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Rating: 5 out of 5
Very good, nothing to complain about.
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Rating: 5 out of 5
Quality materials and excellent service
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Rating: 5 out of 5
Quality and fast service... as always
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A
Rating: 5 out of 5
short lead times & nickel quality
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Rating: 5 out of 5
Very satisfied with the service and the price.
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Rating: 5 out of 5
Excellent service
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Rating: 5 out of 5
Very good site, practical and fast.
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Rating: 5 out of 5
Good price positioning for the products offered. Easy-to-use cutting editor. Very good product protection for delivery (a big plus).
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Rating: 4 out of 5
I like the simplicity of adding parts to be cut. You can see if the dimensions are OK (no problem when exporting the file) and if the cuts are OK. However, when exporting Solidworks in DXF, I have a problem importing into the John Steel Pro tool. I have to use vector software (Inkscape) to debug certain angles that the John Steel Pro tool doesn't understand. To be worked on...
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Rating: 4 out of 5
Fast delivery and material in line with expectations, but the dimensions requested were not quite respected, which had no effect on the project.
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Rating: 5 out of 5
Nothing to complain about, exactly what I expected. Very professional customer service.
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Rating: 4 out of 5
Very good product, as ordered. Long delivery time with no visibility of a delivery date. I had to send an email to get a date.
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Rating: 5 out of 5
very practical
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A
Rating: 5 out of 5
Nothing to say, that's all. Everything was perfect.
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Rating: 5 out of 5
I've been having parts made by John Steel for several years now, and I'm still just as satisfied. The site is very easy to use, and well thought out. Delivery times are super fast, no nasty surprises.
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Rating: 5 out of 5
Well served, thank you
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A
Rating: 5 out of 5
Optimal efficiency, follow-up and responsiveness. An order problem was resolved immediately. Bravo for your seriousness. To be recommended,
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Rating: 4 out of 5
The plate is of good quality, telephone customer service very good, initially a refund misunderstood with small Internet problems quickly returned to order, delivery with a shorter time, perfect, just a small detail some marks on the edge of the circle. Thank you
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Rating: 4 out of 5
Very well packed and protected
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