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D
Rating: 5 out of 5
Respect of the deadlines, very good follow-up of the parcel and very reactive in case of need. I am satisfied with the results. Thank you very much.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Good workmanship, very clean cutting and adherence to dimensions.
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J
Rating: 5 out of 5
I ordered a plate to put under my wood stove and am very pleased with the result.
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G
Rating: 5 out of 5
Product OK and delivery time respected
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D
Rating: 5 out of 5
The advice and opinions were very pertinent, the work was fast and of very high quality, and the price was reasonable compared to the competition. I can only recommend this company!
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V
Rating: 5 out of 5
Fast turnaround, top packaging, extremely high-quality product. Recommend ++++
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C
Rating: 5 out of 5
At the top!
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T
Rating: 5 out of 5
Material as ordered
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G
Rating: 3 out of 5
The parcel conforms to my order and is very well packaged.... but TNT has made this experience very bad: TNT called me to tell me that they couldn't find my address (Amazon, Chronopost ... have no problem), and this without even going out...and they left the parcel with me in a shop more than 20 kms away (there and back). Having paid for home delivery, I find this way of treating customers deplorable! Change delivery company!
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Response from John Steel
Hello Gilles,
Thank you for taking the time to share your experience with us. We are delighted to hear that the parcel was as you ordered and that the packaging met your expectations. However, we are sorry to hear that the delivery did not live up to your expectations.
We fully understand your frustration with TNT's delivery service. It is unacceptable that you had to travel such a long distance to collect your parcel, especially after paying for home delivery. Your satisfaction is our priority, and we sincerely apologize for any inconvenience caused.
We take your feedback on the services of our delivery partners very seriously. Please be assured that we will immediately report your experience to TNT to prevent this type of situation from recurring in the future.
Sincerely, John Steel.
Thank you for taking the time to share your experience with us. We are delighted to hear that the parcel was as you ordered and that the packaging met your expectations. However, we are sorry to hear that the delivery did not live up to your expectations.
We fully understand your frustration with TNT's delivery service. It is unacceptable that you had to travel such a long distance to collect your parcel, especially after paying for home delivery. Your satisfaction is our priority, and we sincerely apologize for any inconvenience caused.
We take your feedback on the services of our delivery partners very seriously. Please be assured that we will immediately report your experience to TNT to prevent this type of situation from recurring in the future.
Sincerely, John Steel.
C
Rating: 5 out of 5
Ok very good
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J
Rating: 5 out of 5
Total satisfaction! Deadlines respected. Very consistent delivery. Good quality product. Company to recommend.
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J
Rating: 5 out of 5
very fast delivery
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S
Rating: 5 out of 5
Delivery, packaging, quality: perfect
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E
Rating: 5 out of 5
👍
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E
Rating: 5 out of 5
Great! The site is very practical, the delivery is fast and the shipping is careful. I recommend it.
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D
Rating: 5 out of 5
As usual Perfect
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N
Rating: 5 out of 5
Product perfectly conforms to expectations, fast and efficient delivery.
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P
Rating: 5 out of 5
Very punctual (on time) carrier Ok
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D
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fast delivery, product meets my expectations
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O
Rating: 5 out of 5
Very professional and fast
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É
Rating: 5 out of 5
Order completed and delivered quickly. Very satisfied.
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O
Rating: 5 out of 5
I easily completed my cutting project online. I chose the 15-day delivery option and delivery arrived without a hitch.
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B
Rating: 5 out of 5
Fast, responsive service following a measurement error (on my part). Product perfectly meets my expectations
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C
Rating: 5 out of 5
Fast delivery. Products received in conformity with the order
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T
Rating: 5 out of 5
Great and fast, even if the second-to-last order took a while to arrive. The site is great if you have DXF order, price and payment in 3 minutes. Thanks John
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A
Rating: 5 out of 5
Super!!! Just what we needed, compliant product and helpful assistance!
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A
Rating: 5 out of 5
Super!!! Just what we needed, compliant product and helpful assistance!
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A
Rating: 5 out of 5
Excellent service. Adjustable order, efficient service, very well protected transport. Professional work. A job well done.
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L
Rating: 5 out of 5
Fantastic!
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G
Rating: 5 out of 5
A job well done
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C
Rating: 5 out of 5
order in line with my expectations, very good value for money with deadlines perfectly met. i'll be back.
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A
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Quality and conformity are always there, even if the price has risen a little in the last 2 years. Stay tuned!
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B
Rating: 5 out of 5
The products delivered correspond exactly to the order - truly made-to-measure. They are packaged with great care.
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D
Rating: 5 out of 5
Top
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B
Rating: 5 out of 5
Very well done website and order received quickly!
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C
Rating: 5 out of 5
Ordered a 128x78 Corten steel plate. Delivery respected, plate conforms. I recommend 😊👍.
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J
Rating: 5 out of 5
Top, can't wait for the next project
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E
Rating: 5 out of 5
Excellent service and room
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