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A
Rating: 5 out of 5
Great online configurator and competitive prices. Plus fast shipping. Are you on top John?
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast shipping. Perfectly made with precise dimensions. Perfect quality. Thank you
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Rating: 5 out of 5
impec, fast, precise.
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Rating: 5 out of 5
High-quality online advice. Fast delivery. Conformity and high quality products. Highly recommend!
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good service.
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Rating: 5 out of 5
Clear and practical site, very intuitive.
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Rating: 5 out of 5
The site is exceptionally well designed and intuitive The products are of very good quality and not at all expensive for made-to-measure Thank you!
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Response from John Steel
Thanks a lot for this comment! :D
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Rating: 5 out of 5
Very pleased with the result. Price remains a significant obstacle.
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Response from John Steel
Hello, thank you for your comment! We're delighted to hear that you're happy with the result. Unfortunately, our prices are subject to current conditions and many factors. We do our utmost to ensure that you benefit from the best possible rates. For a fuller explanation, here's an article we wrote on the situation: https://www.john-steel.com/fr/blog/les-news/face-a-la-penurie-john-steel-sengage-toujours-a-vos-cotes
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Rating: 5 out of 5
Good choice of different metals. Good description and easy-to-use measurements. Fast shipping and superbly protected material.
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Rating: 5 out of 5
Fast turnaround and easy ordering of custom parts :))
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Rating: 5 out of 5
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Rating: 5 out of 5
R.A.S
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Rating: 5 out of 5
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Rating: 5 out of 5
High-speed manufacturing and shippingq
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Rating: 5 out of 5
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Rating: 5 out of 5
Quick and easy!
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Rating: 5 out of 5
Thank you for your professionalism
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Rating: 5 out of 5
Excellent work, on time, neat delivery!
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Rating: 5 out of 5
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Rating: 5 out of 5
In particular, good dxf interface, could be even better with easier zooming in on out-of-bounds cuts to be corrected
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Rating: 5 out of 5
Exceptional experience, fast order processing, on-time delivery with an appointment for shipment. Packaging of rare quality. It was exactly what I needed to enrich my kitchen. Thank you John Steel
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Rating: 5 out of 5
Top manufacturing, follow-up and delivery, I recommend
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Rating: 5 out of 5
Fast delivery and quality product.
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Rating: 5 out of 5
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Rating: 3 out of 5
5/5 for cutting quality and technical expertise. 2/5 for delivery service and order tracking. An external service provider that seriously damages this company's brand image. Impossible to reach anyone from "JohnSteel" on the website's telephone number. I left several messages on 0 800 746 548 and was never called back. What a shame!
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Response from John Steel
Thank you very much for your comment. We are delighted to hear that the product suits you and we regret that the delivery went badly. Concerning the transport service, you chose a relay point, unfortunately depending on the area this type of delivery is not optimal. Many relay points have very fluctuating opening hours, and carriers sometimes change destination for lack of choice. We are currently working on improving this situation. As for our number, it works well, but I haven't found any trace of calls or messages. I invite you to use the chat and contact form in the event of no telephone response, as we always respond to requests. Sincerely, John
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Rating: 5 out of 5
All
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Rating: 5 out of 5
Very good: RAS :-)
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Rating: 5 out of 5
Excellent customer service and advice, fast production and good value for money.
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Rating: 5 out of 5
Perfectly made product, correct finish, very reasonable lead time for a made-to-measure product... This isn't my first order and I'm very satisfied once again: the service comes at a price, but my ceiling fan will be reliably maintained.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Impeccable quality, well packaged, faster delivery than expected.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good, never disappointed with the quality
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Rating: 5 out of 5
Totally compliant order, delivery on time, very careful packaging, don't change a thing!
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Rating: 5 out of 5
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Rating: 5 out of 5
Easy DXF file downloading, intuitive ordering, and competitive pricing.
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