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A
Rating: 5 out of 5
Very well packed
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast and the online help service is perfect
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A
Rating: 5 out of 5
Compliant product and, above all, top-notch customer service. They even contacted me by phone to help me finalize my part. Very professional. Very professional.
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A
Rating: 5 out of 5
it's perfect
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A
Rating: 5 out of 5
Well received, fast delivery, just what I needed. Satisfied, I recommend John Steel. Thank you very much.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Very good. Fast delivery and responsiveness after an error in the package.
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A
Rating: 3 out of 5
The only really negative point, which renders all the other positive points null and void, is the quality of the material. I've never seen aluminum so soft, especially in 4mm thickness, and the plate arrived twisted, which I was just about able to straighten with the force of my fingers. It's a pity, because the rest of the performance is good. I hope the same doesn't apply to stainless steel, and I wish you all the best.
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Response from John Steel
Hello, thank you for your comment. The aluminum we sell is 5754H111 as mentioned in the product sheet. It is not surprising that the part is twisted and easily straightened given the number of cuts and the little material remaining in some places. We remain at your disposal should you require any technical information before placing an order. John
A
Rating: 5 out of 5
fast delivery and compliant product, excellent service
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A
Rating: 5 out of 5
perfect product very nice cut
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A
Rating: 5 out of 5
Too classy
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A
Rating: 5 out of 5
Although the aluminum parts were chosen to be "raw
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Response from John Steel
I would have liked the surface to be a little less scratched. However
A
Rating: 5 out of 5
The packaging of the order is really top notch
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A
Rating: 5 out of 5
Part precisely as ordered. On-time delivery. Competitive price.
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A
Rating: 5 out of 5
Hyper fast ...Perfect ...
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A
Rating: 5 out of 5
Quite simply, completely satisfied
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A
Rating: 5 out of 5
Fast & Efficient (top live chat, thank you)
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A
Rating: 5 out of 5
fast shipping very happy with my order
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A
Rating: 5 out of 5
Always top, fast, precise, nothing to complain about. Thanks for continuing to exist :o)
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A
Rating: 5 out of 5
Everything was perfect. Faster than expected delivery, impeccable packaging and top-notch parts.
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A
Rating: 5 out of 5
Very professional.
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A
Rating: 5 out of 5
It's perfect, don't change a thing. Very satisfied
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A
Rating: 5 out of 5
Seriousness, both in terms of quality and deadlines.
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A
Rating: 5 out of 5
RAS, excellent finish.
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A
Rating: 5 out of 5
Super easy. Super quality.
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A
Rating: 5 out of 5
After having clarified a problem due to the initial dxf file exported from Sketchup, on very efficient and immediate advice from customer service through chat".
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Response from John Steel
the corrected files were cut and delivered in less than a week to Germany. Safe and secure packaging."
A
Rating: 5 out of 5
delivery received on time and well packaged.nothing to say
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A
Rating: 5 out of 5
This time no delivery problems due to TNT. I would like to take this opportunity to congratulate JS for the time when the delivery got lost: they sent me back the remanufactured goods to serve me quickly. Thank you for my customers. This time is standard": fast delivery
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Response from John Steel
impeccable product."
A
Rating: 5 out of 5
Thank you.
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A
Rating: 5 out of 5
ALL CLEAR. Thank you
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A
Rating: 5 out of 5
Fast and good quality
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A
Rating: 5 out of 5
Perfect, first order and first satisfaction... I'll do it again
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A
Rating: 5 out of 5
ok ok
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A
Rating: 5 out of 5
No comment
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A
Rating: 5 out of 5
Very good service. Just a little expensive.
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A
Rating: 5 out of 5
not yet used, so nothing special to say, apparently a quality product.
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A
Rating: 5 out of 5
Very good, nothing to complain about.
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A
Rating: 5 out of 5
Quality materials and excellent service
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A
Rating: 5 out of 5
Quality and fast service... as always
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A
Rating: 5 out of 5
short lead times & nickel quality
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