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Rating: 4 out of 5
Very well packaged despite the size (3mm thick aluminium, 100mm x 2000mm), product arrived in good condition. Delivery as fast as expected (on time).
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
4 star reviews
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Rating: 4 out of 5
Excellent reactivity . Short delivery time . Price unfortunately too high for professional customers
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The choice of materials and the ease of ordering on the website. With its fair prices, JohnSteel is an important partner for our agency.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Quality delivery. However, a delivery note is missing.
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Rating: 4 out of 5
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Rating: 4 out of 5
impeccable site, very intuitive: you can quickly send your design and get a price. having said that, 30 euros for this small logo is expensive. the ideal would be to send you a jpeg that you would transform yourself into dxf. the result that you sent me only conforms to my design to the extent of 80%. thank you for taking care of this survey. Have a nice day.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
impressive laser cutting, precise and clean. fast delivery service
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Rating: 4 out of 5
good service, fast shipping, careful packaging. Very impressive laser cutting work, precise and clean!
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Hello, could you add a BL to your delivery?
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Response from John Steel
Hello, thank you for your comment. BLs, invoices and other documents are all available in the order history. On request, we can add them to the packages. Sincerely, John
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Rating: 4 out of 5
All very good, especially the packaging of the parcels, really well done. A small reservation about the tolerances of the online cutting software, I'd like to have it to the half millimeter, it's missing.
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Rating: 4 out of 5
nothing to say, don't change a thing
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Rating: 4 out of 5
Just opened the package will be installed next month
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Everything's simple and straightforward. The only drawback is that no drawing of the part ordered is attached to the confirmation or invoice. Fortunately, the part was as requested.
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Rating: 4 out of 5
Delays too long .... much too long dommmmage!
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Response from John Steel
Hello, John Steel thanks you for your comment. Please note that all delivery times are given in working days, i.e. excluding weekends. In case of doubt, question or any other need, our after-sales service is available through the channels announced on the site. They will get back to you as quickly as possible. Wishing you a good day, John
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The deadline and the quality of the work. The only point to review would be the site when I submitted my file, it told me a problem with the file when I had previously used the same file, in which on the part there are 2 holes. In the 2 pieces I received, the 2 holes were not present. In my opinion, this point was not too clear.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5