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Rating: 5 out of 5
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
5 star reviews
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Rating: 5 out of 5
Rapid response from technical department to correct errors in the DXF cutting file. High cutting precision in 10/10 stainless steel "errors" of 1/10th of a mm or less.
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Rating: 5 out of 5
Responsiveness, precision, meeting deadlines. Very good service. Product complies in all respects with request
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Rating: 5 out of 5
I had a board made to measure to put on my bar Elie is perfect The packaging was really very neat. Fast delivery
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Rating: 5 out of 5
Thank you for your work. A very well done site, where you can reproduce the exact shape of what you need. Fast shipping with tracking. And in the end, a simply perfect part. In just a few clicks, I was able to have a plate made that enabled me to repair an office chair (including the readaptation of a seat bottom because the screw layout was no longer the same) at low cost. Thank you to everyone involved, I'm delighted with your work. Sincerely
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Rating: 5 out of 5
The choice of deadlines is a plus (when you're not in a hurry). The work is very good, I'm very satisfied. On the other hand, the carrier announced by sms a delivery on Saturday 18th June morning. It didn't happen, without any explanation or apology. On Monday 20th, a new delivery notice by e-mail, this time very good, with GPS tracking of the truck, and a very friendly deliveryman, who was unaware of the previous incident.....
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Rating: 5 out of 5
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Rating: 5 out of 5
Reliability, very professional delivery, perfect packaging
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Rating: 5 out of 5
Fast and professional. In short, perfect.
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Rating: 5 out of 5
Product conforms to my order for a stainless steel plate_304L_brut in thickness of 5 mm, 650mm x 410mm, to make a plancha. I recommend JohnSteel.
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Rating: 5 out of 5
Precise, well-packaged and fast production/delivery. A little pricey but great service!
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Rating: 5 out of 5
drawing tool, automatic quotation, short lead times
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Rating: 5 out of 5
Very good management of the order and after-sales service. Delivery times respected Product conforms to demand Responsive and serious customer service to deal with the problem that arose during delivery with Géodis You can order with no worries and in complete confidence (order for 2m aluminium plate for credenza).
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Rating: 5 out of 5
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Rating: 5 out of 5
John steel offers an ingenious website for individuals who want to have objects laser-cut. The site is ultra-ergonomic, easy to use, and even lets you visualize your project before validation for production. Everything is automated from start to finish! The work is of the highest quality, and deliveries are super-fast and meticulous! As for customer service, for me it's optimal! One of my cutting projects was very complex, and I was taken directly to John Steel to finalize it. John Steel offers an unprecedented model of sales and customer service, from design to production.
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Rating: 5 out of 5
This is serious stuff. But at the very least, I'd like a more detailed explanation of the rule that sets minimum "widths" for certain parts (0.8 times the thickness of the sheet metal). Your server simply rejects parts that don't comply with this rule without giving any further information.
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Response from John Steel
Thank you for your comment. As far as technical constraints are concerned, lasers are very specific. So we've listed everything in an article: https://support.john-steel.com/hc/fr/articles/201660712-Comment-g%C3%A9n%C3%A9rer-un-fichier-DXF-d%C3%A9coupable- Customer Service is also here to answer your questions, the number is free, so don't hesitate. Sincerely, John
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Rating: 5 out of 5
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Rating: 5 out of 5
Very practical site, order shipped on time, top packaging. I recommend this site.
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Rating: 5 out of 5
Perfect! Finished the part, respected the dimensions and delivered quickly.
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Rating: 5 out of 5
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Rating: 5 out of 5
Professional, efficient and fast!
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Rating: 5 out of 5
First order and nothing to complain about. Quality material Delivered even before time, what more could you ask for. I'll be back...????
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Fast order and delivery,
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fast, careful delivery
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Everything is perfect!
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Rating: 5 out of 5
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Rating: 5 out of 5
a made-to-measure supply service at very acceptable prices and delivery times.
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Rating: 5 out of 5
The preview shows the cuts that will be made, but not the remaining surface.
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