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Rating: 5 out of 5
very fast delivery
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Customer reviews of Kanata
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
Summary of reviews
Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.
Reviews 4 and 5 stars
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Rating: 5 out of 5
Order compliant and arrived on time. Maple syrup lollipop excellent!
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A
Rating: 5 out of 5
GOOD FOLLOW-UP VERY CLEAR AND FAST
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A
Rating: 5 out of 5
Very pleasant
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A
Rating: 5 out of 5
Well-made site, clear.
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A
Rating: 5 out of 5
Excellent products and impeccable delivery. An extraordinary choice.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Great choice of Canadian products of very good quality. We know the origin of the products which is a guarantee.
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A
Rating: 5 out of 5
Very very well designed
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A
Rating: 5 out of 5
Fast shipping, clean and well packaged, I recommend
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Rating: 4 out of 5
Order arrived on time so all good
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A
Rating: 4 out of 5
I would like to find a greater choice of products.
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Response from Kanata
Hello Françoise and thank you for your feedback.
You indicate that you would like a greater choice of products. Which products are you thinking of? :)
Thanking you in advance for your response,
Have a very nice day.
The Kanata team
You indicate that you would like a greater choice of products. Which products are you thinking of? :)
Thanking you in advance for your response,
Have a very nice day.
The Kanata team
A
Rating: 5 out of 5
okok
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A
Rating: 5 out of 5
I am completely satisfied with my order and its delivery. As usual!
Thank you
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Thank you
A
Rating: 5 out of 5
Perfect. The order arrived quickly and the price is correct!
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A
Rating: 5 out of 5
Serious, speed, well-packaged products!
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Rating: 4 out of 5
I had no issues with my order. Fast and careful shipping.... I hope to see more local products one day
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Rating: 5 out of 5
Fast and very careful shipping
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A
Rating: 5 out of 5
Super fast and never disappointed
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A
Rating: 5 out of 5
Nice, clear and easy. No delivery problems. Everything is correct. Thank you very much.
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A
Rating: 5 out of 5
A bit expensive for the products but very good service
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Rating: 4 out of 5
Fast delivery, products very appreciated by my hosts especially the maple syrup lollipops. For one out of 2 boxes of cookies, the cookies arrived in crumbs and therefore not very presentable despite reinforced and careful packaging. That's the only point I regret. Delicious ice wine tea.
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Response from Kanata
Hello Mrs. JACQUET,
Thank you for your message.
We are absolutely sorry to hear that you received a damaged package of cookies. We have contacted you by email to offer you compensation.
Have a very nice day and see you soon,
The Kanata team
Thank you for your message.
We are absolutely sorry to hear that you received a damaged package of cookies. We have contacted you by email to offer you compensation.
Have a very nice day and see you soon,
The Kanata team
A
Rating: 5 out of 5
this is my second order and I am really VERY VERY satisfied with the products and the service
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Rating: 5 out of 5
Very good products
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A
Rating: 5 out of 5
very good product; nice presentation; package well done and delivered quickly; that's all right!
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A
Rating: 5 out of 5
Perfect for now
Not everything is unpacked... gift at the end of the month
But so far... everything is good, at least the number of bottles
Thank you
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Not everything is unpacked... gift at the end of the month
But so far... everything is good, at least the number of bottles
Thank you
A
Rating: 5 out of 5
Happy with the site's responsiveness.
Great choice of products.
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Great choice of products.
A
Rating: 5 out of 5
Order received very quickly. Package in good condition and products completely matching the catalog. Zero mistakes, thank you.
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A
Rating: 5 out of 5
Intuitive. Quality products.
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Rating: 5 out of 5
Perfect!!!! Efficiency, speed,... Everything is great!!! A big thank you!!!!
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Rating: 4 out of 5
Good, no problem, order conforms to the order.
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Rating: 5 out of 5
Very fast delivery, product conforms to the site, delicious product.
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Rating: 5 out of 5
Order received very quickly, products well packaged.
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Rating: 5 out of 5
Excellent service!
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A
Rating: 5 out of 5
Clear site, easy order, fast shipping. I have already placed several orders with Kanata, it always goes well.
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Rating: 5 out of 5
Very detailed site, and very clear! Order very well packaged!
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Rating: 5 out of 5
Clear site easy to use. Fast delivery
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
perfect
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