Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
As a fan of Quebec, I only find the products on this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Order delivered very quickly, in line with our expectations with a little personalized attention written on the box! Excellent products for a trip to Canada without taking the plane!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Nothing to say. I easily found what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Products meet my expectations and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Speed of delivery, choice of products, top customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Very happy with the cursed poutine box! A very nice gift idea!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Order received well, very well packaged (thank you Ewen the caribou) completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Hello, I received my order well, everything was perfect and by the way, thank you for the little note, it's very kind :) I will order again very soon, thanks again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
I picked up my order at a relay point in very good condition with a little dedication from Laure-Anne. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Perfect fast delivery, package very well wrapped
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Everything is correct. Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Very satisfied with my order. I needed to call and the person who answered was very competent and pleasant! I really appreciated the little note written by the person who packed the box!! Thank you Louise!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Great products and fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Fast and careful shipping, quality products. I will order from this site in the future! Thank you Kanata!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Great service! Sent for my father's birthday, he loved it (especially the drawings)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Really responsive! There was a delivery issue but Angélique from Kanata resolved it quickly and perfectly! Kind and patient, she found the problem, proposed a solution, and I received my order in a more than acceptable time! Bravo Angélique!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Very good experience. Great site, very responsive after some damage during delivery. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Fast delivery and perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Perfect delivery, product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Great choice of products, I had put my cart on hold and received a promo code, the delivery was super fast. It was for a birthday gift and the person who prepared the package wrote a nice note on the box :)! Great to be able to slip in a little message when it's for a gift.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2021
Order delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
All good, fast delivery and no problems, the product is always of excellent quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Never disappointed with Kanata, I can always count on them to help me spoil my family!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
This is not the first order I have placed and I am as usual delighted with the products received.
During a previous order, we had delivery issues with Chronopost, but the customer service is top-notch and since I choose delivery to a relay point it works much better.
I recommend +++++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
The site is clear, the products well presented. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Fast delivery, excellent Poutine. And on top of that a little personalized note on the box from Laurie.... I love it. THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
perfect, great service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Order delivered quickly without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
It was a gift, a drawing of a caribou inside the box (handmade) had the most beautiful effect apparently, well done. The products are always top-notch, in line with Couleurs Québec
Cyril from Gatineau, Quebec
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Very lively and pleasant site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Order compliant, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
everything was intact. Thank you!
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