Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Delivery compliant and fast even during confinement! Hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Package compliant with my order very well packaged with a very nice little note
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Excellent, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
almost everything like there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Impeccable service with delivery within 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Very good, I would recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
Very good, nothing to say, super fast delivery, and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
I am very satisfied both with the serious and careful shipping and the little handwritten note. Thank you Kanata
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
Delivery compliant and fast as always. Recommended site without reservation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Products conforming to the order and delivered very quickly (48h). Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Always great. And a nice little note as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Fast shipping, well-packaged product, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Everything is perfect. Well-designed site and very nice quality of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Always very satisfied with Kanata, a very pleasant site, excellent products... and having been to Quebec several times, they are authentic.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Very good cheese for Poutine, I was finally able to find a bit of Quebec in France and share it with my family! And the little attentions written in the box are very appreciated :D
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Living in Canada, I sent a jug of maple syrup to my parents in France for their birthday. They loved it! Even the box is very cute with the logo on it and the little handwritten note inside! And a very good idea to include a brochure in the box, they are very tempted by other Quebec products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Very happy with the shop. Speed of order creation, package very well packaged.
My daughters send a big kiss to Erwan the caribou.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Excellent products delivered quickly, enough to travel while waiting ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
I am satisfied with the speed of shipping, the products in good condition and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
very good fast service for shipping, well packaged and the little note from the person who made the package, bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Delighted. Excellent products, fast delivery. The best
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Always satisfied with your shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
TOP TOP
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
fast delivery and package in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Super products
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Very nice little note in the box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Fast delivery, perfect delivery tracking, the packaging is the same. Haven't tested the products yet, except for the delicious maple syrup
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Nothing to say, it was perfect. It was very nice to find a handwritten note inside the package :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Nice and diverse products, very fast shipping (even surprised to receive the package so quickly - less than 48h), a little note of attention in the package.. of course, imported products are not known for being affordable, and these are no exception and are not necessarily cheap (nor excessive either, let's not exaggerate) compared to the prices we saw on site.. but it's so nice to receive a bit of Canada at home! In any case, this will not be our last order, that's for sure :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Perfectly perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Super satisfied, I wanted to highlight my parents' 45th wedding anniversary who love Quebec products and since travel is limited at the moment, the products arrived to them without travel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Speed and arrived without hiccups
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Simple and effective, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Perfect as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Quality products shipped quickly. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Very good contact with Kanata's customer service. Angélique was very attentive to the delivery problems I encountered due to Chronopost and the relay point. The follow-up was excellent. The products are very well packaged. The little notes in the boxes are also very pleasant. I received everything in perfect condition and enjoyed the poutine! Thanks to Angélique, Louise, and Émilie.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
PERFECTION! Personally, I bought some couic couic and everything is perfect!!! The cheese is delicious! I was able to make an excellent poutine!! yum yum The delivery is super fast! The only small downside is the slightly high price, but as they say... love has no price!!! Thank you kanata you are great!!! I recommend 200%!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Super fast delivery, perfect packaging protecting the products and super quality products. A top team.
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