Customer reviews of Kanata

4,9 /5

Based on 5 010 published reviews

5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 07/08/2019 à 09h54 following a purchase from 26/07/2019

Simple but effective site

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Acheteur Vérifié

Published on 06/08/2019 à 18h01 following a purchase from 29/07/2019

Very satisfied with the products and also with the phone follow-up after forgetting a discount, but everything was resolved quickly and efficiently.

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Acheteur Vérifié

Published on 06/08/2019 à 17h47 following a purchase from 31/07/2019

Finally products from Quebec, the site is very easy to use, you can find plenty of products and especially this maple syrup that is so good, too bad you are no longer in Quimper, that's the only reason I give 4 stars.

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Response from Kanata Published on 06/08/2019

Hello, Thank you for the comment even though you could have given 5 stars for the almost home delivery! ;) To explain the reason for the move, the creator of Kanata has retired, Laure Anne, the brand new manager who lives in Vannes preferred to have her company close to home. This is more practical for family life and for shipments by road transport throughout France. Finistère is beautiful but it's far... I can say it, I live in Quimper and I love my city. Looking forward to preparing your next order, sincerely, Angélique from Kanata

Acheteur Vérifié

Published on 06/08/2019 à 17h27 following a purchase from 29/07/2019

Very responsive and great customer service!

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Acheteur Vérifié

Published on 06/08/2019 à 06h12 following a purchase from 30/07/2019

very Canadian and reminiscent of beautiful Quebec :)

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Acheteur Vérifié

Published on 05/08/2019 à 08h50 following a purchase from 29/07/2019

Great choice of products. Simple order (possibility to set an alert in case of stock shortage), fast and careful delivery (products very well packaged). Impeccable delivery tracking.

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Acheteur Vérifié

Published on 04/08/2019 à 18h13 following a purchase from 29/07/2019

Super fast reception and well-protected bottles

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Acheteur Vérifié

Published on 04/08/2019 à 17h38 following a purchase from 25/07/2019

responsive - friendly - serious - very good products

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Acheteur Vérifié

Published on 04/08/2019 à 17h01 following a purchase from 12/04/2019

Very good.

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Acheteur Vérifié

Published on 03/08/2019 à 15h36 following a purchase from 25/07/2019

The site is clear, easy to use and user-friendly. I am not an Internet expert and I find my way around quickly and without any difficulty.

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Acheteur Vérifié

Published on 01/08/2019 à 21h33 following a purchase from 27/07/2019

perfect

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Acheteur Vérifié

Published on 01/08/2019 à 14h40 following a purchase from 27/07/2019

Very good

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Acheteur Vérifié

Published on 01/08/2019 à 14h09 following a purchase from 26/07/2019

Everything went well with this order

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Acheteur Vérifié

Published on 31/07/2019 à 09h40 following a purchase from 24/07/2019

Fast, faithful to the order and well packaged. Nothing to complain about

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Acheteur Vérifié

Published on 31/07/2019 à 08h33 following a purchase from 25/07/2019

very pleasant and complete!

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Acheteur Vérifié

Published on 29/07/2019 à 12h32 following a purchase from 28/06/2019

I had some issues with the delivery but it was due to the delivery service (Chronopost). Despite these issues, Kanata was very attentive. They responded to me very quickly and resent the package each time until I received it. The package arrived in perfect condition, the bottles were well packaged and were not at risk of breaking during delivery. They also changed delivery services to avoid further issues.

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Acheteur Vérifié

Published on 28/07/2019 à 14h40 following a purchase from 22/07/2019

Always very satisfying to order from Kanata. But there could be more Canadian products...

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Acheteur Vérifié

Published on 27/07/2019 à 19h54 following a purchase from 18/07/2019

I recommend!!

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Acheteur Vérifié

Published on 27/07/2019 à 13h45 following a purchase from 21/07/2019

Products unavailable anywhere else but in Canada!

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Acheteur Vérifié

Published on 26/07/2019 à 08h40 following a purchase from 14/07/2019

Very good site with quality products.

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Acheteur Vérifié

Published on 25/07/2019 à 17h21 following a purchase from 13/07/2019

Good product, a bit expensive, fast delivery

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Acheteur Vérifié

Published on 25/07/2019 à 15h27 following a purchase from 15/07/2019

Fast delivery, well-protected package and excellent product (maple syrup)

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Acheteur Vérifié

Published on 24/07/2019 à 14h12 following a purchase from 18/07/2019

site offering original Canadian quality products. Clear and easy to navigate and order. Fast delivery

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Acheteur Vérifié

Published on 24/07/2019 à 13h03 following a purchase from 15/07/2019

Good and very good product.

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Acheteur Vérifié

Published on 22/07/2019 à 22h34 following a purchase from 11/07/2019

Perfect! Excellent products, responsiveness in exchanges and speed. Careful packaging too! Thank you

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Acheteur Vérifié

Published on 22/07/2019 à 16h35 following a purchase from 13/07/2019

nothing to say

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Acheteur Vérifié

Published on 22/07/2019 à 13h09 following a purchase from 13/07/2019

superb quality the same product as buying on site. Just price for a quality product reasonable and fast delivery

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Acheteur Vérifié

Published on 21/07/2019 à 21h51 following a purchase from 15/07/2019

very good

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Acheteur Vérifié

Published on 21/07/2019 à 16h27 following a purchase from 10/07/2019

Fast and efficient delivery!

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Acheteur Vérifié

Published on 21/07/2019 à 10h17 following a purchase from 15/07/2019

Clear and well-structured site

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Acheteur Vérifié

Published on 20/07/2019 à 14h09 following a purchase from 14/07/2019

No problem, the package arrived very quickly.

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Acheteur Vérifié

Published on 20/07/2019 à 13h43 following a purchase from 15/07/2019

Delivery and order processing very fast.

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Acheteur Vérifié

Published on 19/07/2019 à 07h51 following a purchase from 07/07/2019

Reliable site with very good products

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Acheteur Vérifié

Published on 18/07/2019 à 19h26 following a purchase from 06/07/2019

quality products; fast shipping; very effective packaging.

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Acheteur Vérifié

Published on 18/07/2019 à 13h55 following a purchase from 11/07/2019

I got what I wanted on time. What more can I say...

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Acheteur Vérifié

Published on 18/07/2019 à 12h58 following a purchase from 11/07/2019

Exceptional products

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Acheteur Vérifié

Published on 17/07/2019 à 16h48 following a purchase from 09/07/2019

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Acheteur Vérifié

Published on 17/07/2019 à 16h16 following a purchase from 11/07/2019

Very fast delivery. Well packaged. very good

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Acheteur Vérifié

Published on 17/07/2019 à 14h47 following a purchase from 11/07/2019

very good specialist in Canadian products

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Acheteur Vérifié

Published on 17/07/2019 à 13h33 following a purchase from 15/06/2019

Very easy to find excellent service

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