Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 010 published reviews
5 4 438 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

Reviews 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2019
Fast delivery and product as expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
impeccable and serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
fast well packaged impeccable service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
compliant delay
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Package received on time and product corresponds exactly to my expectations I recommend without any problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2019
Everything went very well! Super fast delivery. I recommend it to everyone. I will come back. Thank you. Best regards.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
SUPER FAST RECEPTION AND VERY WELL PACKAGED - I RECOMMEND
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
A clear site, well-detailed products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Fast delivery, products very well protected I am completely satisfied and I recommend Kanata.fr without hesitation
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
as expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
Always satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2019
Order as expected, well packaged, arrived on time. Nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
A site where you can get authentic products of very good quality from Canada. The Chaga tea in particular is a health bomb.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
Very very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2019
Lots of choices. Good products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2019
Perfect. Impeccable service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2019
the promo code mentioned in the email did not work. Fortunately, after a phone call to Kanata, they gave me another code that worked!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
Very effective in every way
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2019
a box of maple syrup arrived "dented".
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2019
Many products out of stock... too bad
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2019
The delivery went well even though the postal services announced a problem when there wasn't one. The package is well protected and everything was simple from start to finish.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2019
Excellent service nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2019
Beautiful choice of products, good quality/price ratio, the team is very friendly and very nice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2019
Perfect service and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2019
I find the shipping costs too high, and my usual parcel relay was not on the proposed list. A supermarket is not very convenient especially on Saturday.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2019
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2019
Perfect site in every way!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2019
Fast delivery in careful packaging. The products correspond perfectly to the description
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Very good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Quality and fast delivery. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Excellent, responsive and attentive to their customers!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2019
Product out of stock but once available Kanata informed me. Bravo for the follow-up.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2019
The items, the packaging, the dates, all these criteria are perfect - but I don't understand - why don't you send us a summary of the order - it's for a banking point of view - for the items I haven't tasted them all
Translated reviews
Response from Kanata
Hello,
We thank you for your various feedback for Kanata.
Regarding the summary of your order, in an effort to reduce waste, Kanata like many online sales companies, has chosen not to systematically print the invoice in each of its packages. Many customers throw them away without looking at them... However, you can find and print your invoice from your customer account on our site. Next time you place an order, feel free to comment that you would like to receive the invoice in your package. It will be done. Have a nice day, Emilie from Kanata
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2019
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
SUPER!!!!!!!!!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
As always, the delivery time is very fast and respected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Perfect, delivery in record time. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
it's very very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
Always as fast and well packaged. Too bad there are no more little candies with the maple syrup boxes. Yes, I am greedy
Translated reviews
We use cookies for audience measurement and improving user experience.