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F
Rating: 5 out of 5
Absolutely perfect :) Great invention! Thank you very much
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Customer reviews of Kartlight
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 165 published reviews
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super la Silouette UV merci Antoine pour ce travail!
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D
Rating: 4 out of 5
The site lacks an order tracking platform. It's a shame. You have to wait for an email from the post office to know that the parcel has been delivered.
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Response from Kartlight
Hello, we don't send out much follow-up information, but we don't want to disturb our customers too much. They are only sent at key stages:
1 - order and payment acknowledgement
2 - order processing
3 - shipping.
Customers can contact us at [email protected] and we reply within a few hours on working days. There are also 2 telephone numbers which we answer on working days. Hoping to have provided you with some clarification.
1 - order and payment acknowledgement
2 - order processing
3 - shipping.
Customers can contact us at [email protected] and we reply within a few hours on working days. There are also 2 telephone numbers which we answer on working days. Hoping to have provided you with some clarification.
L
Rating: 5 out of 5
Very serious, I recommend! A beautiful range of products to enhance paintings.
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Response from Kartlight
Thank you for your review, which delights us and motivates us to continue our mission of showcasing works of art.
N
Rating: 5 out of 5
Perfect from A to Z! Communication with customer service, delivery, product ordered, etc etc. I recommend this company with my eyes closed.
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Response from Kartlight
Thank you very much for your positive review
L
Rating: 3 out of 5
Hello, if your system in principle is very good, a technical modification is necessary because if the panel is installed is too high (which is my case) the radar of the lamp does not work. It would therefore have to be placed much higher on the upright, or even close to the lamp itself. Because, unfortunately, the system I bought from you is of no use to me, except by passing my hand over the top of the board to trigger the light. Sincerely
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Response from Kartlight
Thank you for your opinion and your pertinent comment. In fact, the detector can be hampered by the frame of the painting, which sometimes happens if the frame is thick or has mouldings. To avoid this problem, I offer brackets that raise the lamp by 10 or 20 mm, which makes it easier to detect people passing underneath the picture. You'll find this item in the accessories section. I hope I've suggested the right solution to your problem. Best regards.
L
Rating: 5 out of 5
Works well
J
Rating: 5 out of 5
Good product, easy to install
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Response from Kartlight
Thank you for your positive review. Enjoy the lighting.
J
Rating: 5 out of 5
We are very satisfied with our purchase. The results after the installation of this picture light fulfilled our expectations.
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Response from Kartlight
Thank you for your positive review. Enjoy the light that supports the beauty of your painting.
E
Rating: 5 out of 5
👍
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Response from Kartlight
Thank you for your positive review
F
Rating: 5 out of 5
This is my 8th Kartlight and I'm very happy with it. The quality of the light, the discretion of the lamp, the fact that I can control everything via the app, it's really a great way to experience my paintings on a daily basis. Well done!
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Response from Kartlight
Thank you for your positive review and we are delighted to see your loyalty to our brand.
B
Rating: 5 out of 5
product conforms to the description and my expectations. Delivery on time.
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Response from Kartlight
Thank you for your positive review, which encourages us to create lighting for works of art.
P
Rating: 5 out of 5
Great responsiveness from the team, who exchanged an accessory I had bought by mistake within a few days. Good illumination of the lamp on the board
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Response from Kartlight
Thank you for your positive review which encourages us
B
Rating: 5 out of 5
Clear, secure ordering process with delivery within 4 working days. Easy to install equipment. Very satisfied.
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Response from Kartlight
Thank you for your positive review
E
Rating: 5 out of 5
Great product. Very helpful advice. Merci beaucoup!
C
Rating: 5 out of 5
Good product, meets my expectations
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Response from Kartlight
Thank you for your positive review. Enjoy the lighting
S
Rating: 5 out of 5
Looks great and makes a beautiful light. Simple assembly
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Response from Kartlight
Merci beaucoup pour votre avis positif
Thank you very much for your positive review
Thank you very much for your positive review
F
Rating: 5 out of 5
Very good product, simple and effective, ideal for picture lighting.
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B
Rating: 5 out of 5
It's an excellent product, ingeniously designed. The effect, on a large 18th-century painting, is truly splendid. I'm very pleased.
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Response from Kartlight
Thank you for your opinion, which motivates us to continue creating new lighting solutions to enhance your works of art.
V
Rating: 5 out of 5
The product far exceeds my expectations. The models I chose (congratulations and luxury model) far exceeded my expectations The models work perfectly, providing ideal lighting that highlights the works of art with finesse The idea behind this lighting is simply brilliant. The product not only fulfills its primary function, but also adds a touch of elegance The build quality is perfect, and installation was straightforward and straightforward. What's more, customer service is responsive and professional, answering all my questions courteously and efficiently. In short, I highly recommend K'ART LIGHT to anyone looking to enhance their paintings with top-quality lighting. The company's commitment to excellence is clear and commendable Violette
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Response from Kartlight
Thank you very much for all your comments, which mean a great deal to us. Our lighting aims to serve the works of art and we seem to have achieved our goal. We are improving thanks to our customers' feedback, so thank you again for your opinion.
C
Rating: 5 out of 5
Great product fast service. Just installed very easy and now have professional lighting in the house. A very well thought out product lights a large painting on a dark wall briliantly
Response from Kartlight
Thank you for positive review
F
Rating: 5 out of 5
Simply perfect :)
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M
Rating: 5 out of 5
Easy and smooth ordering via the website. Total satisfaction.
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Response from Kartlight
Thank you for your positive feedback.
G
Rating: 5 out of 5
product as described. A new order is in progress.
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Response from Kartlight
Thank you for your positive review, which encourages us to come up with innovative lighting solutions.
M
Rating: 5 out of 5
I am very satisfied with this purchase.
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Response from Kartlight
Thank you for your positive review
B
Rating: 5 out of 5
Happy with my purchase and the advice. Easy to assemble. Easy application. Great rendering! Thanks a lot. Would recommend.
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Response from Kartlight
Thank you for your positive feedback, it motivates us to create even more lighting to highlight your works of art.
C
Rating: 5 out of 5
Order as purchased
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Response from Kartlight
Thank you for your positive review.
M
Rating: 5 out of 5
No problem, deadlines met!
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Response from Kartlight
Thank you for your positive review
J
Rating: 5 out of 5
Fast, good product
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Response from Kartlight
Thank you for your positive review, which encourages us
E
Rating: 5 out of 5
Conforms to the online presentation Easy to install Very good
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Response from Kartlight
Thank you for your positive review, which motivates us even more to innovate and manufacture in France.
R
Rating: 5 out of 5
Excellent product!
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Response from Kartlight
Thank you very much
P
Rating: 5 out of 5
Good product. Perfect delivery in terms of time and information.
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Response from Kartlight
Thank you for your positive feedback.
G
Rating: 5 out of 5
excellent product
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Response from Kartlight
grazie mólto
J
Rating: 2 out of 5
The order was delivered later than planned. The light colour is not Cober at all but a painting closer to brown which is not nice for my art frame
Response from Kartlight
Gracias por su opinión. Lamentamos que el tiempo de entrega sea largo. Su pedido salió al día siguiente de su pedido, el transporte tardó una semana para la entrega desde Francia a España incluido el fin de semana. En cuanto al color, de hecho indicamos "cobre", lo que puede dar lugar a confusión. Reemplazaremos el término "Cobre" por "Marrón". El material no está pintado, es plástico vegetal impreso en 3D. Si desea que le reembolsemos la lámpara, no hay problema. Nos disculpamos por este inconveniente y haremos los cambios necesarios. Atentamente. El equipo Kartlight.
M
Rating: 5 out of 5
We are very satisfied with the lamps. Easy to operate and good lighting. Only caveat is that you should remove the French VAT when shipping outside of France. In fact, I had to pay Swiss VAT on top of the VAT you include in your pricing.
Response from Kartlight
Thank you for your positiv feedback. About the VAT , I work with Shopify to correct this point and i let you know how we can give you back the French VAT
D
Rating: 5 out of 5
Delivered to letterbox in 48h00. Satisfied with my order. Installation of the kartlight application on my smartphone.
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Response from Kartlight
Thank you for your positive review, which is a great encouragement to us.
A
Rating: 5 out of 5
Innovative, highly efficient lighting
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Response from Kartlight
Thank you for your opinion which makes us very happy
H
Rating: 5 out of 5
The service is impressively good. A technical question prior to the purchase was answered quickly and competently by phone. The Silhouette lamp is perfect and the entire design is well thought out and implemented. I can only warmly recommend both the company and the product.
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Response from Kartlight
Thank you very much, we are proud of your comment
C
Rating: 5 out of 5
As far as we are concerned, products ordered on the site. We were told that certain accessories on our order were out of stock. A phone call enabled us to find a solution with another product. That's real customer service. The order was delivered on time. Perfect
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G
Rating: 5 out of 5
Expédition rapide Simple à installer Lampe conforme au site internet Application sympa
Response from Kartlight
Merci pour avis positif.
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