Customer reviews of Kartlight

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 165 published reviews
5 143 87% 4 12 7% 3 7 4% 2 1 1% 1 2 1%

3 star reviews

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P
Philippe H.
Rating: 3 out of 5
following a purchase from 21/12/2024
well received the battery. just a little long to send the package I guess because of the holidays. On the battery, the date of manufacture is marked 2023 and we're in 2025. I hope this won't affect its performance and lifespan.
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Response from Kartlight
Thank you for your opinion, but don't worry, the battery is less than a year old. It's just that the labels are older and the battery ages very little at rest, it's mainly the charge/discharge cycles that deteriorate it, but slowly too.
L
Louis P.
Rating: 3 out of 5
following a purchase from 02/10/2024
Hello, if your system in principle is very good, a technical modification is necessary because if the panel is installed is too high (which is my case) the radar of the lamp does not work. It would therefore have to be placed much higher on the upright, or even close to the lamp itself. Because, unfortunately, the system I bought from you is of no use to me, except by passing my hand over the top of the board to trigger the light. Sincerely
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Response from Kartlight
Thank you for your opinion and your pertinent comment. In fact, the detector can be hampered by the frame of the painting, which sometimes happens if the frame is thick or has mouldings. To avoid this problem, I offer brackets that raise the lamp by 10 or 20 mm, which makes it easier to detect people passing underneath the picture. You'll find this item in the accessories section. I hope I've suggested the right solution to your problem. Best regards.
C
Christian S.
Rating: 3 out of 5
following a purchase from 21/10/2023
One of the two sconces does not have a micro-USB socket on the underside of the sconce
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Response from Kartlight
We apologize for the inconvenience this has caused you, and will immediately replace the lamp, which lacks access to the micro USB connector. We hope that your rating will not affect your appreciation of the product.
J
jacques F.
Rating: 3 out of 5
following a purchase from 02/03/2023
Product arrived damaged.
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Response from Kartlight
We apologize for this inconvenience. The functioning of the lamp is not affected by the damage and does not present any risk. Nevertheless, we will replace the damaged part immediately.
A
Alain K.
Rating: 3 out of 5
following a purchase from 23/01/2023
No solution offered for hooking up the battery. I couldn't download the control software on my iPhone 12.
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Response from Kartlight
Hello Sir, the battery doesn't have a hooking system so you can place it wherever you like, to the left or to the right of the picture attachment point if it's in the middle. The application can be found in the Apple Store by searching for the keyword "kartlight". If you can't find it, please contact us.
F
Fabrice P.
Rating: 3 out of 5
following a purchase from 11/11/2022
Excellent product quality, but I can't get the app to work. The lamps are correctly paired via Bluetooth, but the app can't find them using the "search" function.
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Response from Kartlight
We resolved this point together 2 weeks ago (linking the lamps to the application). Perhaps you could revise your note, that would please us. Thank you for your understanding.
P
philippe B.
Rating: 3 out of 5
Very practical, with quality lighting... A switch is missing.
Translated reviews
Response from Kartlight
Thank you for your comments. The switch will arrive soon, but the current intelligent lighting management system optimizes autonomy and comfort of use.

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