Customer reviews of Kiwi Saint Tropez

I bought 2 white linen tank tops - the first one was perfect - when I opened the package last night all the backs of the tank tops were stained - Today I will wash it and hope the stains will disappear - To be continued

Non ricevo l'etichetta di reso chiesta 10 giorni fa

It is outrageous to have to bear shipping costs and even more. In short, on an order of 49 euros, I lose a total of 13 €. If I could have put zero, I would have done it.

Given the prices of swim shorts, it's incomprehensible that you still have to pay so much for a return. On the other hand, the swim shorts were shiny, which I didn't find nice at all.

I regret to say that my opinion is negative: I had ordered two swimsuits: the first in size 3 and the size 4 for the second. You sent both swimsuits in size 3 and the first one fits me but the second one is too small for me! I tried to do what was necessary to return it but it turned out too complicated and I therefore gave up! Furthermore, Swiss Post sent me a customs bill of 25 francs!!! This import was not announced to me at the time of the order. There you go, I regret it, I knew your items because I had bought them in Cogolin at your store and I thought I could still enjoy your items that I have always appreciated for their good quality. But I will never make an online purchase again... too bad because I probably won't have the chance to come to your stores in France. Best regards. Marlise

I bought a beach towel. It seemed to me that the pricing policy was set given the quality of the products and a few days later I found the same product at half price online. I got scammed.

I still haven't received the 2 Emilie Potter swimsuits. I am unhappy. No progress on the delivery link. I wish to be refunded if I am not delivered 06 09 16 39 75

Shipping costs at purchase and shipping costs for return!!! So increased purchase cost Very uncommercial approach.

Quality not top Difficulties in adjusting the length of the legs Not the same size originally

Getting your money back after returning is incredibly difficult.

Ottima borsa ....buona fattura!

Nice sweater received quickly but it fades strongly in the wash (washed cold by hand)

Way too expensive for mediocre quality

I ordered two identical small pouches for two little sisters for their birthday, I received two different pouches, nothing to do very disappointed

No I’m not satisfied because I didn’t receive my parcel yet, even if it says on the tracking number that my parcel is delivered, but it was not delivered to me or to any of my neighbours. Sadly you are using German DPD as logistic and by them the parcels get often delivered in the wrong addresses or don’t delivered at all. Most of their delivery drivers don’t read. And don’t speak German / English so they just don’t care …

I still have not received my order, many weeks after placing it.

I picked it up on my own from the courtiers .. I understand it was not your fault! When I tried on the elastic band of the top of the bikini was broken.. I had it mend! I left for the weekend and the bottom elastic band was broken!! ???

I cannot get a refund for items that do not fit me. Classically I have 14 days to return and request a refund.

Returns from Belgium must be paid for by the customer. I find this unacceptable. This is not mentioned anywhere. And I had to email countless times to find out that the return does not go through Kiwi. I only received the address.

I live in AIX EN PROVENCE and I started by looking on your site and noticed that a store in Cassis existed, but was unreachable by phone. I went there and found that it no longer existed. A lot of kilometers that could have been spared if your site was up to date. I did not find the color of my choice for the pants I ordered, and not finding it, I sent you an email, and tried to reach you several times by phone, to avoid a round trip Aix Saint Tropez. Out of desperation, I took a color that I already had, while I am almost sure that other colors were available in my size. Too bad for me and for you because I also intended to buy a sweater from you.

Very long pants ..

I did not receive tracking for the delivery and I insist that it is incredible that you do not charge VAT for European companies outside France!!!!!!

My delivery point was not respected. The dresses are smaller than usual.

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I ordered a dress, you charged me $25 plus $17 shipping. I never received the dress. You sent no explanation, refunded me $25 but never refunded me fir the shipping!!! I sent a fraud complaint to my Gold American Express about fraud. We don't tolerate such horrible service in America!

The products are poorly described. For example, no dimensions are given for the bags, just 'medium or large size', which is very subjective. It is also not mentioned whether a shoulder strap is provided or not. I had to call a store to get information.

I have not received the order

Didn't receive my order

The fabric is of very poor quality. Deformation of the product from the first use.

The package is unfortunately poorly protected... so I accidentally cut one of the swimsuits... advice to use a small box, right?

The prices are too high. It is not justified to sell a jersey for 100€

Easy ordering on the site, I ordered a 2-piece for my daughter in size 16 years (she is 14), upon arrival, the bikini is too small, yet she is 1.62 for 53 kg, she is disappointed. I ordered a 2-piece in size 3 for myself (I am 1.67 for 66 kg), a size that I consider average hence the choice of size 3 (out of 5), it was a first order but the sizes did not match. The return of the order from Belgium cost me 12 euros, I should have been more careful before ordering.

Order received very quickly (received on March 16, two days after placing it). The two vests are very nice but unfortunately, two buttons are missing out of four on one of the vests.

Return fees outside France are exorbitant. Very disappointing!!

item very poorly packaged no protection on the item response to our email at the limit of politeness bottom of the jogging a thread pulled

Package received quickly!! 1 swimsuit received packaged and the other 2 without anything, without bag, without labels!!! I hope they are new!!!

Fast and compliant delivery HOWEVER an item I was very eager for was defective. I returned it. Thank you for including the necessary for returns in the package.

Hello, I ordered two pants and two shirts in XL but they are not sized the same way (1 pant is wider and one shirt has longer sleeves). Otherwise, the products are in line with what I expected from them.

Quality not great.

Hello, my package was supposed to arrive since 3/11, however I have gone to the chosen pickup point twice and my package is not there!!!! Where is my package???