Customer reviews of Krosfou

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 402 published reviews
5 349 87% 4 41 10% 3 4 1% 2 3 1% 1 5 1%

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

Reviews 1, 2, 4 and 5 stars

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R
Roussel D.
Rating: 5 out of 5
following a purchase from 23/09/2020
Fast delivery
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 20/08/2020
Well-constructed, easy-to-use online site. Delivery time respected and careful packaging. Very good
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Antoine D.
Rating: 1 out of 5
following a purchase from 18/08/2020
If I hadn't gone door to door with my various neighbors, I would never have had the opportunity to find my order, which is supposed to be delivered by hand and not dropped off at the first mailbox that comes along.
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Response from Krosfou
Thank you Sir for your feedback, and following our exchange of 24/6, I can confirm that we have informed the management of DPD, the carrier chosen for your delivery. The most important thing is that your neighbor has given you your parcel in perfect condition.
J
Jean-Luc A.
Rating: 5 out of 5
following a purchase from 19/08/2020
Very good telephone reception, very good advice and perfect delivery.
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Georges G.
Rating: 4 out of 5
following a purchase from 24/07/2020
Well, delivery on time (5 jrs instead of 3 expected on the site) ordered on the 24th received on the 31st.
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Charles R.
Rating: 5 out of 5
following a purchase from 16/07/2020
I am more than satisfied very professional I recommend
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Guillaume C.
Rating: 5 out of 5
following a purchase from 02/07/2020
Perfect service! The telephone reception staff are remarkably pleasant and professional, answering technical questions perfectly and not hesitating to make the whole process easier for you. The order follow-up is serious, attentive and even considerate - many other sites would do well to follow their example. "If you don't want to be in the dark, order from KOSFOU !!!!! Thanks again Krosfou.
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Djouma S.
Rating: 5 out of 5
following a purchase from 06/07/2020
Received in 24h as indicated! Clean packaging, top soap! Thanks to this site for all the skills it brings together!
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haller C.
Rating: 5 out of 5
following a purchase from 29/06/2020
Very good
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vanveunkham P.
Rating: 5 out of 5
following a purchase from 24/06/2020
Your service is excellent, including your staff.
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F
françoise L.
Rating: 5 out of 5
following a purchase from 25/06/2020
Easy-to-use site
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JEAN-JACQUES F.
Rating: 5 out of 5
following a purchase from 22/06/2020
Very friendly, attentive and the information is clear and error-free.
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Vincent C.
Rating: 5 out of 5
following a purchase from 23/06/2020
Very good relationship and order received very quickly I recommend
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D
Denis L.
Rating: 4 out of 5
following a purchase from 17/06/2020
Part conforms but packaging damaged and redone. I miss screws and bolts.
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Response from Krosfou
Thank you, Sir, for your feedback and our friendly exchange on 24/6 when we called you back. Your feedback has been passed on to the transport agency and the logistics team with a view to improving the quality of service. We have noted that you do not need us to send you new screws and bolts, most of which were found in the packaging.
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Ludovic L.
Rating: 5 out of 5
following a purchase from 08/06/2020
Easy to use website. Fast delivery and careful packaging.
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Jean Jacques G.
Rating: 5 out of 5
following a purchase from 16/06/2020
ras.
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Bastien P.
Rating: 5 out of 5
following a purchase from 15/06/2020
FAST DELIVERY + EXCELLENT CUSTOMER SERVICE
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david G.
Rating: 5 out of 5
following a purchase from 04/06/2020
The particulate filter is of very good quality, delivery very fast.
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Optimeca D.
Rating: 5 out of 5
following a purchase from 27/05/2020
GOOD PRODUCT
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A
Alain C.
Rating: 5 out of 5
following a purchase from 04/05/2020
Great responsiveness with the French correspondent to get additional information on the item I finally ordered.
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Vincent U.
Rating: 5 out of 5
following a purchase from 14/05/2020
super
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Jonathan L.
Rating: 5 out of 5
following a purchase from 05/05/2020
Fast delivery. And very serious
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Dan C.
Rating: 5 out of 5
following a purchase from 20/08/2019
problem solved many thanks
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Catherine D.
Rating: 5 out of 5
following a purchase from 02/04/2020
Clear, intuitive site, easy to order. Fast, free delivery despite the coronavirus situation. I recommend it!
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lansana D.
Rating: 4 out of 5
following a purchase from 11/03/2020
Fast delivery
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Damien M.
Rating: 5 out of 5
following a purchase from 07/03/2020
Fast delivery
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Eric H.
Rating: 5 out of 5
following a purchase from 03/03/2020
clear website and confirmation emails, perfect
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Serge D.
Rating: 5 out of 5
following a purchase from 24/02/2020
Good price and quality. Fast delivery
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Herve A.
Rating: 4 out of 5
following a purchase from 27/12/2019
My order arrived very well.
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Frederic F.
Rating: 5 out of 5
following a purchase from 19/02/2020
After receiving detailed information and guidance over the phone, I ordered and received my catalytic converter the next day. Perfect!
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Yahia D.
Rating: 5 out of 5
following a purchase from 13/02/2020
Great thanks
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joseph F.
Rating: 5 out of 5
following a purchase from 22/12/2019
Excellent
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François G.
Rating: 5 out of 5
following a purchase from 03/02/2020
I recommend krosfou for its quality.
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Bertrand L.
Rating: 5 out of 5
following a purchase from 28/01/2020
Serious An efficient and pleasant sales assistant
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Johny D.
Rating: 5 out of 5
following a purchase from 10/01/2020
very clear site.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 24/12/2019
Customer service, delivery time, quality of the part received: everything was perfect for me. I'd recommend it.
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Gnamian S.
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect I recommend
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M
Maurice A.
Rating: 5 out of 5
following a purchase from 16/12/2019
very well
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Jerome H.
Rating: 5 out of 5
following a purchase from 06/12/2019
Package well received nothing to complain about
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D
Driss H.
Rating: 5 out of 5
following a purchase from 07/12/2019
Very good welcome Listening and kindness
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