Customer reviews of Krosfou

9,6 /10

Based on 402 published reviews

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

Reviews 1, 2, 4 and 5 stars

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Rodolphe B.

Published on 21/10/2018 à 00h58 following a purchase from 03/10/2018

fine

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Damien A.

Published on 13/10/2018 à 14h54 following a purchase from 10/10/2018

Very well done

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Fabrice L.

Published on 09/10/2018 à 12h05 following a purchase from 28/09/2018

Efficient, simple, fast delivery

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Acheteur vérifié

Published on 03/10/2018 à 20h27 following a purchase from 12/09/2018

Of course the delivery and packaging.

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Sacha N.

Published on 28/09/2018 à 12h01 following a purchase from 20/09/2018

Bonjour a toutes l'équipes Je vous met 5/5 pour cette première commande de ma part Je suis très satisfait pour la rapidité et surtout pour la qualité du produit de mon FAP pour vito 113 Continuer comme ce la et ça sera que du bonheur pour vous comme pour les clients Bonne continuation Cordialement Sacha Nikolic

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Didier P.

Published on 28/09/2018 à 07h31 following a purchase from 28/08/2018

compliant product. Delivery on time with appointment.

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Mounir E.

Published on 24/09/2018 à 12h47 following a purchase from 18/09/2018

Pleasant and competent person. Very quick to set up a pro account. Very quick response and delivery times.

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Patrice L.

Published on 17/09/2018 à 06h32 following a purchase from 06/09/2018

Clear site, confirmation and advice on the right references to order...

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Damien B.

Published on 14/09/2018 à 12h35 following a purchase from 11/09/2018

ORDER ARRIVED AS EXPECTED VERY PLEASANT AND COMPETENT TEAM

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Gwenaëlle L.

Published on 13/09/2018 à 19h11 following a purchase from 06/09/2018

Fine

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Pierre D.

Published on 31/08/2018 à 12h23 following a purchase from 27/08/2018

IMPECCABLE THANK YOU

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Fabrice J.

Published on 29/08/2018 à 16h12 following a purchase from 23/08/2018

Fast and quality service

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Luis D.

Published on 25/08/2018 à 13h01 following a purchase from 20/08/2018

all is ok

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Pascal A.

Published on 13/08/2018 à 20h12 following a purchase from 02/08/2018

Serious service, attentive to customer needs, deadlines met.

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Serge G.

Published on 09/08/2018 à 11h46 following a purchase from 02/08/2018

quality service speed

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Michel V.

Published on 04/08/2018 à 05h59 following a purchase from 05/07/2018

simple and clear

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Regis S.

Published on 03/08/2018 à 18h23 following a purchase from 29/06/2018

Fast, efficient and reliable customer service. Quick answers to my questions, follow-up on my file, proposed solutions to my technical constraints. Delivery within 24h after order validation. Perfect

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Yohann D.

Published on 23/07/2018 à 12h08 following a purchase from 18/07/2018

well

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Joseph F.

Published on 16/07/2018 à 09h33 following a purchase from 10/07/2018

very fast order and delivery as expected bravo keep up the good work

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Léa S.

Published on 28/06/2018 à 12h28 following a purchase from 19/06/2018

The site is well designed. I had a doubt about the choice of reference, so I contacted customer service by e-mail. I received a reply within the day. Then for payment by bank transfer (which can take several days), I was contacted the day after the order to tell me that they were waiting for the transfer and would send the FAP as soon as possible. The next day, I received a call to tell me that the transfer had been made and that the FAP was about to be dispatched. It was picked up by dpd on Friday. Having ticked the box for delivery within 24/72 hours, I should have received the part the following Saturday or Monday. However, it was delivered on Tuesday, one day late. I'm not going to complain, as Krosfou is certainly not to blame for the delay. The part arrived with the assembly accessories, in good condition, packed in a large thick plastic bag. A little bubble-wrap or other protection would be appreciated to avoid any possible shocks. If I had to do it all over again, I wouldn't hesitate to buy from Krosfou, the prices are attractive (I paid 720 euros when the VAG group was asking 2290 euros for the part alone, I should point out), and the customer service is competent.

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Marie Helene V.

Published on 22/06/2018 à 10h58 following a purchase from 18/06/2018

Quality product Fast delivery

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Joao M.

Published on 15/06/2018 à 16h45 following a purchase from 06/06/2018

VERY GOOD

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Thierry S.

Published on 03/06/2018 à 18h45 following a purchase from 28/05/2018

Fast, responsive, good after-sales service. We take good care of our customers. The only downside is that the dpd carrier is a disaster!

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Fouad M.

Published on 02/06/2018 à 10h41 following a purchase from 29/05/2018

Perfect, reliable and fast

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Michel D.

Published on 30/05/2018 à 10h38 following a purchase from 26/05/2018

Competent and reliable customer service

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Alban A.

Published on 28/05/2018 à 16h32 following a purchase from 22/05/2018

very reactive on the phone. they checked stock and called me back to confirm express delivery the next day as I was very busy.

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Stéphane G.

Published on 25/05/2018 à 11h53 following a purchase from 17/05/2018

Very good site ... good welcome

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Magali Muriel D.

Published on 19/05/2018 à 12h00 following a purchase from 17/05/2018

Top customer service,fast delivery from 11am the next day,I recommend!!!! Thank you

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Michel K.

Published on 17/05/2018 à 11h38 following a purchase from 15/05/2018

clear order, good product arrived at destination

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Kambrath R.

Published on 11/05/2018 à 11h44 following a purchase from 06/05/2018

Efficient advisor, impeccable service, on-time delivery

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Gicquel F.

Published on 07/05/2018 à 13h28 following a purchase from 30/04/2018

PERFECT

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Carmelo I.

Published on 06/05/2018 à 11h04 following a purchase from 02/05/2018

Perfect, fast delivery and trouble-free installation!

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Patrick V.

Published on 03/05/2018 à 07h25 following a purchase from 23/04/2018

Fast shipping.

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Jean Pierre B.

Published on 14/04/2018 à 05h18 following a purchase from 07/04/2018

Low prices and fast delivery

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Thierry M.

Published on 02/04/2018 à 08h57 following a purchase from 29/03/2018

Extremely short delivery times

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Thierry B.

Published on 29/03/2018 à 08h09 following a purchase from 23/03/2018

Ergonomically designed and well supplied.

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Jean Jacques G.

Published on 22/03/2018 à 11h04 following a purchase from 17/03/2018

R.A.S.

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Didier C.

Published on 14/03/2018 à 14h07 following a purchase from 26/02/2018

Product conforms to the vehicle Very fast delivery Very easy navigation on the site

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Jean Jacques P.

Published on 12/03/2018 à 05h16 following a purchase from 13/02/2018

The person on the phone was very attentive and reassured me. I needed the part before my vacation and I received it in the time communicated. Thank you

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Marcelo D.

Published on 05/03/2018 à 16h09 following a purchase from 28/02/2018

Very professional and serious

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