Customer reviews of Krosfou

Thank you for your feedback.
We are happy to know that the part suits you and meets your expectations.

Hello Alberto,
We are sorry that you have had problems with your part; currently, we do not have any assistance request from you in our system. However, you can contact us at any time at the following email address: [email protected], where we will respond as soon as possible to assist you.
Sincerely,
The Krosfou team

Hello Marwa,
Thank you for taking the time to share your feedback. We are delighted to hear that you were satisfied with the delivery speed. We place great importance on our customers' experience and your feedback is essential for us to improve. Please feel free to share your suggestions with us.
Best regards,
The Krosfou team

We are glad to hear that the delivery and assembly went well, please feel free to contact us if you need.

Hello
Thank you for your comment. At Krosfou, our most important priority is customer satisfaction, and to apologize for the inconvenience, we have refunded the full amount of your order!
Despite our team's best efforts during the parts verification process, compatibility issues rarely occur. When they do, it is primarily due to automakers making unexpected changes to the mounting hardware inside the vehicle.
We remain committed to ensuring a smooth, satisfying, customer-focused experience and providing high quality, cost-effective exhaust parts.
Thank you for your understanding and for helping us to improve.
See you soon at Krosfou!

Hi,
Thank you for taking the time to share your feedback. As a result of your email on April 23, sent during our closing time, our technical support team responded the next morning, just after our opening hours. We value the personal time of our team members and strive to maintain a healthy work-life balance.
In the response provided, we asked her to fill out the support form to receive personalized assistance for her case. Despite numerous follow-up emails, we are still waiting for the completed form. Please send it to us as soon as possible. For more information about returning products, please visit our Web site.
Thank you for choosing Krosfou as your reliable auto parts supplier !

Good evening Sir,
We contacted you yesterday and sent you a new assembly kit.
Please do not hesitate to contact our customer service if you have any questions.

Thank you for your purchase: our factory prices are indeed unbeatable. What's more, we're the only ones on the market to offer a 3-year warranty, a guarantee of reliability, and to be able to distribute our products within 2-3 hours to all (private individuals, garages and wholesalers).

The principle of the loyalty program is to earn points on each order placed, to be used on subsequent orders.

Thank you Sir for your feedback, and following our exchange of 24/6, I can confirm that we have informed the management of DPD, the carrier chosen for your delivery. The most important thing is that your neighbor has given you your parcel in perfect condition.

Thank you, Sir, for your feedback and our friendly exchange on 24/6 when we called you back. Your feedback has been passed on to the transport agency and the logistics team with a view to improving the quality of service. We have noted that you do not need us to send you new screws and bolts, most of which were found in the packaging.

We're delighted that your mechanic was able to fit the KF-68008 (Catalyseur PEUGEOT), which turned out to be intact after being dropped off by DPD on the other side of your gate (80 cm). In fact, the part ordered, too large for the relay point, was delivered directly to your home by DPD in the interests of speed. Payment in 3 instalments is available from 300. PS: In the event of a damaged part, just give us a call and we'll send you a new one.