Customer reviews of Krosfou

9,6 /10

Based on 403 published reviews

Summary of reviews

Krosfou consistently delivers fast, reliable service with prompt order processing and on-time delivery, and customers highlight real-time tracking and quick responses from a competent staff. The store is praised for clear product descriptions, accurate representations, well-packaged items, and fast shipping that arrives ahead of or within expectations. Customer support is repeatedly described as helpful, friendly, and responsive via channels like WhatsApp and phone, with staff able to resolve doubts and provide replacements promptly. The experience is further strengthened by reliable product quality and professional service, with multiple reviews noting repeat purchases and high overall satisfaction.

2 star reviews

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Marwa B.

Published on 18/07/2025 à 07h04 following a purchase from 13/07/2025

2 stars because I received the catalyst very quickly.

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Response from Krosfou Published on 26/09/2025

Hello Marwa,
Thank you for taking the time to share your feedback. We are delighted to hear that you were satisfied with the delivery speed. We place great importance on our customers' experience and your feedback is essential for us to improve. Please feel free to share your suggestions with us.
Best regards,
The Krosfou team

Esther M.

Published on 15/05/2024 à 14h16 following a purchase from 07/05/2024

We have to return the part, it was not the one that corresponded to the car model that was provided to you.

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Response from Krosfou Published on 06/07/2024

Hello
Thank you for your comment. At Krosfou, our most important priority is customer satisfaction, and to apologize for the inconvenience, we have refunded the full amount of your order!
Despite our team's best efforts during the parts verification process, compatibility issues rarely occur. When they do, it is primarily due to automakers making unexpected changes to the mounting hardware inside the vehicle.
We remain committed to ensuring a smooth, satisfying, customer-focused experience and providing high quality, cost-effective exhaust parts.
Thank you for your understanding and for helping us to improve.
See you soon at Krosfou!

Marie Helene B.

Published on 03/08/2019 à 06h34 following a purchase from 31/07/2019

impossible to pay in 3 instalments, no explanation. delivery address not respected, exhaust pipes thrown over my gate, anyone passing in front of my house could reach out and take my parcel from a 186. cardboard box smashed in.

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Response from Krosfou Published on 09/08/2019

We're delighted that your mechanic was able to fit the KF-68008 (Catalyseur PEUGEOT), which turned out to be intact after being dropped off by DPD on the other side of your gate (80 cm). In fact, the part ordered, too large for the relay point, was delivered directly to your home by DPD in the interests of speed. Payment in 3 instalments is available from 300. PS: In the event of a damaged part, just give us a call and we'll send you a new one.