Customer reviews of Krosfou

9,6 /10

Based on 402 published reviews

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

2 star reviews

Reset filters

MARWA B.

Published on 18/07/2025 à 07h04 following a purchase from 13/07/2025

2 stars because I received the catalyst very quickly.

Translated reviews

Response from Krosfou Published on 26/09/2025

Hello Marwa,
Thank you for taking the time to share your feedback. We are delighted to hear that you were satisfied with the delivery speed. We place great importance on our customers' experience and your feedback is essential for us to improve. Please feel free to share your suggestions with us.
Best regards,
The Krosfou team

Esther M.

Published on 15/05/2024 à 14h16 following a purchase from 07/05/2024

We have to return the part, it was not the one that corresponded to the car model that was provided to you.

Translated reviews

Response from Krosfou Published on 06/07/2024

Hello
Thank you for your comment. At Krosfou, our most important priority is customer satisfaction, and to apologize for the inconvenience, we have refunded the full amount of your order!
Despite our team's best efforts during the parts verification process, compatibility issues rarely occur. When they do, it is primarily due to automakers making unexpected changes to the mounting hardware inside the vehicle.
We remain committed to ensuring a smooth, satisfying, customer-focused experience and providing high quality, cost-effective exhaust parts.
Thank you for your understanding and for helping us to improve.
See you soon at Krosfou!

Marie Helene B.

Published on 03/08/2019 à 06h34 following a purchase from 31/07/2019

impossible to pay in 3 instalments, no explanation. delivery address not respected, exhaust pipes thrown over my gate, anyone passing in front of my house could reach out and take my parcel from a 186. cardboard box smashed in.

Translated reviews

Response from Krosfou Published on 09/08/2019

We're delighted that your mechanic was able to fit the KF-68008 (Catalyseur PEUGEOT), which turned out to be intact after being dropped off by DPD on the other side of your gate (80 cm). In fact, the part ordered, too large for the relay point, was delivered directly to your home by DPD in the interests of speed. Payment in 3 instalments is available from 300. PS: In the event of a damaged part, just give us a call and we'll send you a new one.