Customer reviews of Krosfou

9,6 /10

Based on 402 published reviews

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

Reviews 2, 3 and 4 stars

Reset filters

Kader B.

Published on 03/12/2017 à 16h24 following a purchase from 27/11/2017

Very good...good human rapport THANK YOU

Translated reviews

Antoine L.

Published on 17/11/2017 à 12h28 following a purchase from 03/11/2017

small problem solved quickly with professionalism very good

Translated reviews

Jean-Paul L.

Published on 28/08/2017 à 08h31 following a purchase from 21/08/2017

Responsive company that had the product I was looking for at a reasonable price.

Translated reviews

Response from Krosfou Published on 02/09/2017

We regret that the carrier was unable to deliver the part in the time slot indicated, but we're delighted that you were able to assemble your part successfully yourself!

Stephane R.

Published on 27/06/2017 à 07h29 following a purchase from 20/06/2017

simple and efficient

Translated reviews

Olivier A.

Published on 27/03/2017 à 07h49 following a purchase from 22/03/2017

good-looking piece, fits perfectly, only downside: delivery almost late in the afternoon, with the carrier unable to contact me for a delivery time.

Translated reviews

Response from Krosfou Published on 23/04/2017

Thank you Olivier for your new order and for your confidence. Regarding your question about the FREE DPD Exapaq delivery for PROs/garages like you, this does not include time slot planning by SMS, unlike the (PAYABLE) delivery reserved for private customers.

Garry C.

Published on 17/02/2017 à 16h36 following a purchase from 08/02/2017

good site

Translated reviews

Olivier A.

Published on 27/01/2017 à 16h39 following a purchase from 20/01/2017

vehicle search needs improvement

Translated reviews

Response from Krosfou Published on 23/04/2017

We're working on a license plate search system that's efficient for the majority of vehicles, and unique in the auto parts market for its accuracy. We hope to be able to make this system available to our garage friends, and then to the general public, from September 2017.

Claude J.

Published on 13/07/2016 à 14h34 following a purchase from 12/02/2016

Very pleasant contact. The salesman takes care of the customer and does everything he can to satisfy you. Fast delivery.

Translated reviews