Customer reviews of Krosfou

9,6 /10

Based on 402 published reviews

Summary of reviews

The online store Krosfou stands out for its exceptional product quality and reliable service. Customers frequently highlight the precision in item descriptions and the compatibility of parts, ensuring that products meet expectations. The delivery process is praised for being remarkably fast, with many orders arriving ahead of schedule, even during busy holiday periods. Customer service is another strong point, with users noting prompt responses and effective communication through various channels, including WhatsApp and phone support.

3 star reviews

Reset filters

Ernesto L.

Published on 11/10/2024 à 05h24 following a purchase from 07/10/2024

It came with some problems, the studs of the block did not fit correctly, I had to enlarge with 9mm drill bit to fit. Once mounted the curve is not correct, too steep that pushed against the engine block and finally does not bring studs in the connection with the exhaust as the factory. I had to put screws

Translated reviews

Response from Krosfou Published on 19/10/2024

Thank you for your comment. In this unusual situation, we recommend that you contact [email protected] directly, who will provide you with the technical assistance you need or remove the (unused) part at no cost if it is not suitable for your vehicle.

Frederic H.

Published on 29/11/2019 à 06h57 following a purchase from 13/11/2019

Fair price, but needs to be improved in terms of part quality.

Translated reviews

Response from Krosfou Published on 02/12/2019

Thank you for your feedback and our telephone conversation. Your perception of quality is indeed based on incomplete information: with Krosfou 2019 technology, the heat shields of the original parts are often no longer necessary. What's more, the high-quality ceramic we use in our monoliths (featuring a unique innovative coating) delivers far superior performance to cordierite. We look forward to adding to our FAQ and thank you for your confidence.

Patrick W.

Published on 06/03/2019 à 19h59 following a purchase from 05/03/2019

the site is not bad! but the delivery very very bad!

Translated reviews

Response from Krosfou Published on 07/03/2019

Thank you for your positive review of our site. We have notified UPS management of this unusual delivery delay: part received at 14:47 instead of 12:00.

Jean-Yanne E.

Published on 22/01/2019 à 05h31 following a purchase from 28/12/2018

Very good quality product; easily fitted in place of the original one, even with the thermal protection! On the other hand, the supposedly very fast delivery service (6 days) provided by UPS is a no-no, because my parcel got stuck in customs, and I got it after 3 weeks! it cost me 110e in FDP instead of 39e by post for nothing, + 88e in customs duties!

Translated reviews

Response from Krosfou Published on 24/01/2019

Dear Sir, following our telephone conversation yesterday, we have informed UPS management: this is the 1st time that such a PB has occurred with Reunion Island Customs: the last 10 deliveries on the island were each carried out in 2 or 3 days by UPS. Thank you for informing us. The Krosfou team thanks you for your trust.