La Bouteille Dorée consistently delivers fast, efficient service with reliable, on-time delivery and well-packaged orders, including gift boxes that arrive in pristine condition. The site offers a diverse selection of wines, including rare and French varieties, with clear and careful packaging that protects bottles during transit. Customers praise responsive, professional staff and smooth ordering experiences, with easy online ordering, prompt processing, and informative delivery updates. Overall, the store maintains a high standard of care in shipping, packaging, and customer support, making gift orders and international deliveries straightforward and dependable.
Good service. The accuracy of the delivery date should be improved and more choices should be given in the different proposed packs.
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Response from La Bouteille Dorée
Hello Pierre, thank you for your positive feedback. Regarding the first point, the accuracy of the delivery date, you opted for the most economical delivery method (STANDARD FRANCE Home) which does not allow for a precise delivery date to be guaranteed. With this method, the timeframe is indicative and is 2 to 3 working days. Considering the amount of your order, you could have opted (for 7 euros more) for the HOME DELIVERY method on a specific date, which allows for a guaranteed delivery date. Regarding the second point, we offer more than 250 gift boxes of wines and champagnes ready to be shipped, but it is also possible to create your own box of 2, 3, or 6 bottles by choosing the bottles from our more than 1500 references in the CREATE A BOX section (https://www.labouteilledoree.com/fr/17-coffrets-cadeaux-vins) according to your budget, the type of wines, or the vintage. Hoping to have answered your questions, best regards. Customer Service
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Philippe L.
Rating: 5 out of 5
following a purchase from 22/07/2025
Deadline respected, package conforms to the order
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Jeoffrey P.
Rating: 5 out of 5
following a purchase from 11/07/2025
Perfect quick customer service reachable quickly
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Jean-Baptiste M.
Rating: 5 out of 5
following a purchase from 12/06/2025
Really excellent! Fast and neat!
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Eric F.
Rating: 5 out of 5
following a purchase from 18/06/2025
I entrusted my gift once again to La Bouteille Dorée, and the service was perfect. Gift box of wines very appreciated by the recipient and delivery day respected
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Yann-Gaël G.
Rating: 4 out of 5
following a purchase from 13/06/2025
The package was supposed to arrive on Saturday morning but it arrived on Monday.
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Response from La Bouteille Dorée
Hello Yann-Gaël, first of all, we thank you for your positive feedback.
Regarding your comment, it is not a delivery delay but the result of the carrier choice on our site. When you placed your order on Friday, June 13, several delivery options were available to you:
- The transport mode you chose is "EXPRESS FRANCE J+1 before 6:00 PM" which clearly specifies: EXPRESS FRANCE delivery in 24 hours to your home from Monday to Friday - Guaranteed timeframe for any order placed before 10:00 AM excluding Saturday and Sunday. Delivery on Saturday is therefore not possible with this transport mode.
- The transport mode "SATURDAY FRANCE before 1:00 PM" is the only one allowing delivery on Saturday, but as indicated on our site, the timeframe is guaranteed for any order placed before Thursday noon. Since your order was placed on Friday morning, it could not be delivered on Saturday.
We regret that this was not clear enough for you and hope that this response can help our future customers.
Best regards.
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Guy N.
Rating: 5 out of 5
following a purchase from 09/06/2025
Very good service and update of logistics delays (just a few days but still good to know of problems in transit)
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Yvette D.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very serious house, I recommend to everyone.
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Guillaume T.
Rating: 5 out of 5
following a purchase from 04/06/2025
Very satisfied with the service
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Alain R.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very satisfied with the product and the gift box, the delivery and the timeframe.
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Robert P.
Rating: 5 out of 5
following a purchase from 18/05/2025
Perfect
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Stephane Z.
Rating: 5 out of 5
following a purchase from 30/04/2025
Perfect and excellent selection of wines
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John B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good level of service
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Laurent D.
Rating: 5 out of 5
following a purchase from 20/04/2025
perfect!
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Laurence L.
Rating: 5 out of 5
following a purchase from 16/04/2025
Everything is perfect, a gift that made someone happy
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Eric F.
Rating: 5 out of 5
following a purchase from 09/04/2025
Great selection of gift boxes, quality wines, and express delivery, everything is perfect!
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Ragnar G.
Rating: 5 out of 5
following a purchase from 14/04/2025
Ty for great service
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Julie L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Perfect delivery!
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Tom M.
Rating: 5 out of 5
following a purchase from 25/03/2025
Super quality
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Muriel B.
Rating: 5 out of 5
following a purchase from 24/03/2025
Perfect in everything, especially explicit and reactive communication...
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Jacky G.
Rating: 4 out of 5
following a purchase from 12/03/2025
Great
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Carine L.
Rating: 5 out of 5
following a purchase from 04/02/2025
Despite a problem with a package that was not received, everything was perfect. New shipment received very quickly.
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Nina B.
Rating: 5 out of 5
following a purchase from 22/02/2025
Fast, well-packaged parcel.
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Jared K.
Rating: 5 out of 5
following a purchase from 27/02/2025
I had an issue with the delivery timing after ordering but Frédéric came to the rescue and helped me out tremendously! 5 star service without a doubt. Thank you Frédéric!
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François C.
Rating: 5 out of 5
following a purchase from 17/02/2025
Fast and efficient
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Jacques V.
Rating: 5 out of 5
following a purchase from 14/02/2025
Top service! A true professional. I recommend without hesitation😉👍
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Amandine B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Fast and easy
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Stéphane L.
Rating: 5 out of 5
following a purchase from 09/01/2025
Great!
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Christian N.
Rating: 4 out of 5
following a purchase from 14/01/2025
No problem.
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Amaury F.
Rating: 5 out of 5
following a purchase from 08/01/2025
Simple and efficient
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Jocelyne M.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very fast shipping. Product fully complies with my expectations. Excellent service. I will recommend online without hesitation.
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Arnaud G.
Rating: 5 out of 5
following a purchase from 26/12/2024
On time and as ordered. Thank you
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Olivier M.
Rating: 5 out of 5
following a purchase from 21/12/2024
Service and product fully in line with site promises
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Coralie O.
Rating: 3 out of 5
following a purchase from 10/12/2024
The product is compliant. However, a few days before Christmas. The bottle was in its wooden box. Visible Gift lost a few days before Christmas
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Response from La Bouteille Dorée
Hello Coralie, thank you for your feedback. We're not quite sure we've understood it correctly, but we've checked the contents of your order and it did specify wooden crate packaging. As this is a 3-liter bottle, a Double-Magnum, it is packaged in a wooden gift box, unless you indicate that you would like to receive it without the box. We remain at your disposal and wish you a happy new year 2025.
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Luca C.
Rating: 5 out of 5
following a purchase from 15/12/2024
A perfect experience, careful delivery, available and responsive customer service, well done to the whole team.
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Armelle W.
Rating: 5 out of 5
following a purchase from 16/12/2024
Year after year, I entrust my remote gifts to La Bouteille Dorée, and they are always a success. The service is incomparable.
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Christian D.
Rating: 5 out of 5
following a purchase from 16/12/2024
A must for my friends because of the responsiveness, efficiency and respect for the information received, very encouraging to recommend this service, thank you all and happy holidays, cordially Christian DELRUE
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Julie V.
Rating: 5 out of 5
following a purchase from 09/12/2024
Hello, your deliveries were very accommodating and the person to whom this gift was made was very satisfied. Thank you and happy holidays to you all. Julie VIACAVA
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Emmanuelle S.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent service and fast, efficient support in the event of a problem.
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Jean-Marie A.
Rating: 5 out of 5
following a purchase from 09/12/2024
OK
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