English 
Français 
P
Rating: 5 out of 5
Perfect. I recommend.
Translated reviews
Customer reviews of La Bouteille Dorée
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 643 published reviews
Summary of reviews
The online store La Bouteille Dorée is widely praised for its fast and efficient service, with many customers noting that their orders were processed and delivered quickly. The professionalism of the team stands out, as they provide attentive support and ensure a seamless experience from order placement to delivery. The selection of wines, including rare options like Georgian orange wine, is highly appreciated, reflecting a diverse range that appeals to various tastes.
All reviews
M
Rating: 4 out of 5
-
Translated reviews
J
Rating: 5 out of 5
Fast, efficient, very professional
Translated reviews
B
Rating: 5 out of 5
Surprise gift order, delivered quickly and efficiently
Translated reviews
J
Rating: 5 out of 5
Excellent, order processed very quickly
Translated reviews
M
Rating: 5 out of 5
Easy order and top delivery - only small downside, I could never validate the card I wanted to go with the delivery
Translated reviews
Response from La Bouteille Dorée
Hello, we thank you for your very positive feedback on your shopping experience. Regarding the card to be included with the gift box, the text of your message must not exceed 250 characters, as indicated on our site. If your message is too long, it cannot indeed be taken into account. Finally, please make sure to save it ("Save your customization") as indicated on the page. Hoping to have answered your request, best regards. Customer Service
A
Rating: 5 out of 5
Delighted to find this orange wine from Georgia! Rare wines, great selection on the site, and reliable service!
Translated reviews
A
Rating: 5 out of 5
Fast and quality service
Translated reviews
G
Rating: 5 out of 5
Great choice, good communication and fast delivery.
Translated reviews
F
Rating: 5 out of 5
Perfect
Translated reviews
S
Rating: 5 out of 5
Perfect! Quality products and fast shipping.
Translated reviews
E
Rating: 5 out of 5
Order delivered on the agreed date, beautiful gift box
Translated reviews
N
Rating: 5 out of 5
Fast order and impeccable reception
Translated reviews
C
Rating: 5 out of 5
Very good and respects the fast delivery instructions
Translated reviews
C
Rating: 5 out of 5
Perfect! Delivery on time, bottles well protected. Nothing to complain about.
Translated reviews
E
Rating: 5 out of 5
Excellent service! All our orders were delivered without any problems and the tracking of deliveries was very simple. Very satisfied with the service!
Translated reviews
P
Rating: 5 out of 5
Very good, friendly staff, and reasonable prices. This is the second year I order, there will surely be a third year.
Translated reviews
B
Rating: 5 out of 5
Order, warm phone reception, and delivery without problems
Translated reviews
O
Rating: 5 out of 5
Fast and flawless delivery
Translated reviews
S
Rating: 5 out of 5
Nothing to say perfect
Translated reviews
C
Rating: 5 out of 5
Top delivery Packaging more than perfect And super fast thank you
Translated reviews
T
Rating: 5 out of 5
I use the Golden Bottle to send good bottles to France from abroad, the team is always very attentive and ensures that the reception is always a beautiful experience for my family and friends. A big thank you to them!
Translated reviews
E
Rating: 5 out of 5
A very good choice of wines and an excellent service. Thank you!
Translated reviews
J
Rating: 5 out of 5
Excellent setvice
J
Rating: 5 out of 5
There were some delivery issues with my package. Frederick went above and beyond to communicate and help resolve the issue. I recommend La Bouteille to any future customers
P
Rating: 5 out of 5
Very reactive and reliable, interesting product. Would gladly do it again, thank you
Translated reviews
H
Rating: 5 out of 5
Flexibility of choice. Service abroad respected.
Translated reviews
D
Rating: 5 out of 5
An excellent service with a diverse selection of French wines. Very satisfied with their service as I needed to provide a gift to a friend in Germany. Very easy. Merci!
J
Rating: 5 out of 5
Easy online ordering, fast delivery. Careful packaging.
Translated reviews
M
Rating: 5 out of 5
excellent
Translated reviews
M
Rating: 5 out of 5
Professionalism and kindness
Translated reviews
T
Rating: 5 out of 5
Well packaged order, well received (Italy) and on time.
Translated reviews
P
Rating: 4 out of 5
Good service. The accuracy of the delivery date should be improved and more choices should be given in the different proposed packs.
Translated reviews
Response from La Bouteille Dorée
Hello Pierre, thank you for your positive feedback. Regarding the first point, the accuracy of the delivery date, you opted for the most economical delivery method (STANDARD FRANCE Home) which does not allow for a precise delivery date to be guaranteed. With this method, the timeframe is indicative and is 2 to 3 working days. Considering the amount of your order, you could have opted (for 7 euros more) for the HOME DELIVERY method on a specific date, which allows for a guaranteed delivery date. Regarding the second point, we offer more than 250 gift boxes of wines and champagnes ready to be shipped, but it is also possible to create your own box of 2, 3, or 6 bottles by choosing the bottles from our more than 1500 references in the CREATE A BOX section (https://www.labouteilledoree.com/fr/17-coffrets-cadeaux-vins) according to your budget, the type of wines, or the vintage. Hoping to have answered your questions, best regards. Customer Service
P
Rating: 5 out of 5
Deadline respected, package conforms to the order
Translated reviews
J
Rating: 5 out of 5
Perfect quick customer service reachable quickly
Translated reviews
J
Rating: 5 out of 5
Really excellent! Fast and neat!
Translated reviews
E
Rating: 5 out of 5
I entrusted my gift once again to La Bouteille Dorée, and the service was perfect. Gift box of wines very appreciated by the recipient and delivery day respected
Translated reviews
Y
Rating: 4 out of 5
The package was supposed to arrive on Saturday morning but it arrived on Monday.
Translated reviews
Response from La Bouteille Dorée
Hello Yann-Gaël, first of all, we thank you for your positive feedback.
Regarding your comment, it is not a delivery delay but the result of the carrier choice on our site. When you placed your order on Friday, June 13, several delivery options were available to you:
- The transport mode you chose is "EXPRESS FRANCE J+1 before 6:00 PM" which clearly specifies: EXPRESS FRANCE delivery in 24 hours to your home from Monday to Friday - Guaranteed timeframe for any order placed before 10:00 AM excluding Saturday and Sunday. Delivery on Saturday is therefore not possible with this transport mode.
- The transport mode "SATURDAY FRANCE before 1:00 PM" is the only one allowing delivery on Saturday, but as indicated on our site, the timeframe is guaranteed for any order placed before Thursday noon. Since your order was placed on Friday morning, it could not be delivered on Saturday.
We regret that this was not clear enough for you and hope that this response can help our future customers.
Best regards.
Regarding your comment, it is not a delivery delay but the result of the carrier choice on our site. When you placed your order on Friday, June 13, several delivery options were available to you:
- The transport mode you chose is "EXPRESS FRANCE J+1 before 6:00 PM" which clearly specifies: EXPRESS FRANCE delivery in 24 hours to your home from Monday to Friday - Guaranteed timeframe for any order placed before 10:00 AM excluding Saturday and Sunday. Delivery on Saturday is therefore not possible with this transport mode.
- The transport mode "SATURDAY FRANCE before 1:00 PM" is the only one allowing delivery on Saturday, but as indicated on our site, the timeframe is guaranteed for any order placed before Thursday noon. Since your order was placed on Friday morning, it could not be delivered on Saturday.
We regret that this was not clear enough for you and hope that this response can help our future customers.
Best regards.
G
Rating: 5 out of 5
Very good service and update of logistics delays (just a few days but still good to know of problems in transit)
Translated reviews
Y
Rating: 5 out of 5
Very serious house, I recommend to everyone.
Translated reviews