Customer reviews of La Bouteille Dorée

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 646 published reviews
5 557 86% 4 70 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers with speed and reliability, consistently providing fast, well-packaged orders and on-time delivery, with many customers noting careful packaging and secure presentation, including beautiful gift boxes. The service stands out for professionalism and responsiveness, with clear, proactive communication and staff who are attentive and friendly, ensuring smooth ordering and gift-giving experiences. The site offers a strong selection of wines, including rare and diverse options, and gift-giving is highlighted by easy ordering, reliable delivery, and repeat, positive experiences for family and friends. Customers repeatedly praise the overall experience as efficient, seamless, and satisfying, with many noting dependable delivery tracking and thoughtful handling of gifts.

Reviews 1, 2, 3, 4 and 5 stars

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Julien-Pierre L.
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast and careful delivery. I recommend
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CHRISTELLE P.
Rating: 5 out of 5
following a purchase from 09/12/2020
Good quality service, delivered on time.
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Luc H.
Rating: 5 out of 5
following a purchase from 30/11/2020
My parcel arrived quickly and conformed to my order, nothing to say.
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Florent L.
Rating: 5 out of 5
following a purchase from 03/12/2020
Fast, friendly service. I approve!
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Martine B.
Rating: 4 out of 5
It's a pity that an explanation of the wines in the gift box isn't included.
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Response from La Bouteille Dorée
Hello Martine, thank you very much for your positive review. You can find the detailed description of the wines here :
- https://www.labouteilledoree.com/saint-emilion/4468-chateau-teyssier-saint-emilion-grand-cru-2016.html
- https://www.labouteilledoree.com/montagne-saint-emilion/4622-19703-chateau-maison-blanche-montagne-saint-emilion-2016.html
In addition, we are studying a solution that would enable the recipient to access the wine description upon receipt of the gift box, and we expect to implement it early next year.
We remain at your disposal,
Yours sincerely
P
Pedro L.
Rating: 5 out of 5
following a purchase from 19/11/2020
I'm glad I ordered from them.
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Nicole B.
Rating: 5 out of 5
following a purchase from 12/11/2020
A little pricey but great service and delivery
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JEAN FRANCOIS V.
Rating: 5 out of 5
following a purchase from 15/11/2020
On-time and compliant delivery
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Robert K.
Rating: 5 out of 5
following a purchase from 19/11/2020
Easy ordering, exceptional customer service, fast delivery in Paris. Highly recommended!
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Charlotte M.
Rating: 5 out of 5
following a purchase from 17/11/2020
Great service, thank you very much! I wanted a bespoke box with wines from women winemakers for a birthday. I was given wine suggestions and my order was delivered in less than 48 hours.
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Elisabeth H.
Rating: 5 out of 5
following a purchase from 12/11/2020
living up to its reputation, thank you.
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Dominique D.
Rating: 5 out of 5
following a purchase from 10/11/2020
pleasant welcome, great responsiveness for a last-minute order, impeccable service. i recommend it.
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François S.
Rating: 5 out of 5
following a purchase from 04/11/2020
perfect service
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annie F.
Rating: 5 out of 5
following a purchase from 23/10/2020
The parcel arrived on time and conformed to my expectations.
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Yves R.
Rating: 5 out of 5
following a purchase from 19/10/2020
Good service , thank you
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Alice S.
Rating: 5 out of 5
following a purchase from 09/10/2020
Very good service
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Christian J.
Rating: 5 out of 5
following a purchase from 01/09/2020
satisfied with my order and its fast delivery.
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isabelle D.
Rating: 4 out of 5
following a purchase from 12/09/2020
Very good Bottles conform to my order. Especially since it was a gift!
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Henry S.
Rating: 5 out of 5
following a purchase from 01/09/2020
Highly recommended! Following an incident in their cellar, this company offered to replace one of the wines ordered with a better one, entirely at their own expense. Bravo!
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Hugo M.
Rating: 5 out of 5
following a purchase from 26/08/2020
Top
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Marianne B.
Rating: 5 out of 5
following a purchase from 27/07/2020
Impeccable service and communication every time!
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Paul M.
Rating: 5 out of 5
following a purchase from 27/06/2020
Very reactive, nice and I received the parcel quickly! Thank you "La bouteille Dorée".
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elizabeth F.
Rating: 5 out of 5
following a purchase from 23/06/2020
Great and generous - many thanks
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Aurore T.
Rating: 4 out of 5
following a purchase from 13/06/2020
Easy express delivery to change the Beau coffret slot
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Armelle W.
Rating: 5 out of 5
following a purchase from 12/06/2020
Always impeccable. If you have the slightest problem, you can count on prompt, attentive follow-up. In today's increasingly online world, it's the quality of service that makes all the difference. So don't hesitate to entrust my gifts to La Bouteille Dorée.
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Yann M.
Rating: 4 out of 5
following a purchase from 18/06/2020
Efficient service, but instead of 3 bottles in a box, my friend received 2 bottles in individual boxes and one bottle without a box.
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Thomas S.
Rating: 5 out of 5
following a purchase from 09/06/2020
very fast, perfect, thank you very much
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Eric L.
Rating: 5 out of 5
following a purchase from 10/06/2020
Faultless, very safe.
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Christophe V.
Rating: 5 out of 5
following a purchase from 05/06/2020
reliable service and interesting opportunities
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Jeanne S.
Rating: 5 out of 5
following a purchase from 31/05/2020
Nothing to complain about, perfect service and easy choice thanks to the well-designed site!
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Jean-Christophe M.
Rating: 5 out of 5
following a purchase from 26/05/2020
Availability, advice and top-level service.
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Giulia F.
Rating: 5 out of 5
following a purchase from 22/04/2020
Booking was easy and delivery times were respected.
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Marianne B.
Rating: 5 out of 5
following a purchase from 06/05/2020
on-time, compliant delivery
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Charlotte H.
Rating: 5 out of 5
following a purchase from 09/04/2020
Personalized advice, responsiveness and simplicity: all the ingredients you need to order and have delivered an original gift with complete peace of mind, thank you La Bouteille Dorée!
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bruno G.
Rating: 5 out of 5
following a purchase from 08/05/2020
La bouteille Dorée... you'll...LOVE it! Fast service and top order tracking!
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Emeline C.
Rating: 5 out of 5
following a purchase from 30/04/2020
Fast delivery, lots of details on each bottle to help us make our choices, a personalized card to put with the gift box... nothing to complain about!
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Marianne B.
Rating: 5 out of 5
following a purchase from 01/05/2020
Excellent support from order contact to delivery. I couldn't be more pleased with the personal attention that was given to my order. Thank you so much!
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Patrick G.
Rating: 5 out of 5
following a purchase from 24/04/2020
Very professional delivery and excellent products. I would recommend this site in the future.
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David C.
Rating: 5 out of 5
following a purchase from 28/04/2020
Simple, fast, high-quality service.
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Sarah P.
Rating: 5 out of 5
following a purchase from 27/04/2020
Reliable, efficient service
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