La Bouteille Dorée delivers with speed and reliability, consistently providing fast, well-packaged orders and on-time delivery, with many customers noting careful packaging and secure presentation, including beautiful gift boxes. The service stands out for professionalism and responsiveness, with clear, proactive communication and staff who are attentive and friendly, ensuring smooth ordering and gift-giving experiences. The site offers a strong selection of wines, including rare and diverse options, and gift-giving is highlighted by easy ordering, reliable delivery, and repeat, positive experiences for family and friends. Customers repeatedly praise the overall experience as efficient, seamless, and satisfying, with many noting dependable delivery tracking and thoughtful handling of gifts.
Frédéric and the team at La Bouteille Dorée were very efficient and helpful. They made it easy for a non-French speaker to order from abroad on a budget. Their suggestions of wines from a specific region of France were much appreciated by the person who received the gift. I would recommend them to anyone interested in giving a memorable gift!
I recommend, everything went well. Delivery on time. Thank you very much.
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Boris S.
Rating: 5 out of 5
following a purchase from 08/04/2021
Everything was perfect. From navigating the website to delivery. All that's left is to enjoy!
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Nathalie H.
Rating: 4 out of 5
Satisfied, including with the quality of the box delivered with the bottles. One drawback, however, was the delivery, which was a day late and a change of location.
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Response from La Bouteille Dorée
Hello Nathalie,
Thank you very much for your positive feedback. Concerning the delivery time, it is between 24 and 48 hours for a delivery in a relay point as indicated on our website. The date displayed on the site is the one expected by the carrier, but does not constitute a guarantee, only a forecast. In your case, the order was placed on Thursday 08/04 at 11:00 and delivered on Saturday 10/04 at 10:30, i.e. within 48 hours. Nevertheless, we observe that delivery takes place within 24 hours in over 95% of cases.
We apologize on behalf of the carrier for the change of collection point. Chronopost may decide to deliver to another collection point if the one initially chosen is temporarily closed or inaccessible, or if its parcel handling capacity is exceeded at the time of delivery.
Yours faithfully
Customer Service
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Eric F.
Rating: 5 out of 5
following a purchase from 09/12/2020
Just perfect! My gift was delivered within the day at the promised time. Beautiful box too!
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Luca P.
Rating: 5 out of 5
following a purchase from 22/03/2021
Fast delivery and superb selection.
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Michel C.
Rating: 5 out of 5
following a purchase from 12/03/2021
Beautiful presentation and top delivery!
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Alexandre D.
Rating: 5 out of 5
following a purchase from 08/03/2021
Fast and efficient service. I recommend it without any problem.
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Paul L.
Rating: 4 out of 5
following a purchase from 10/03/2021
Excellent service. Only website that also accepts non-French clients, I tried five other ones who refused me because of my Dutch address. In 2021! When is France going to join the European Union?;-) Pity that your website is not also in English, but for the rest: nothing but compliments.
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Dominique L.
Rating: 5 out of 5
following a purchase from 02/03/2021
Being blocked (apparently a bug) for my order on the internet I had a person who allowed me to place the order and everything went smoothly. It was perfect.
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Aline O.
Rating: 5 out of 5
following a purchase from 03/03/2021
Fast, accurate delivery!
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Helene B.
Rating: 5 out of 5
following a purchase from 03/03/2021
Great service! I live in England and to send a gift, it was great! Thank you so much!
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Nicolas S.
Rating: 5 out of 5
following a purchase from 02/03/2021
Great selection, on time delivery. Made a great gift.
Choice, price and service. Thank you, La Bouteille Dorée!
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Olivier D.
Rating: 5 out of 5
following a purchase from 14/01/2021
La Bouteille Dorée's attentiveness and responsiveness were excellent. The choice is vast and the procedure extremely clear!
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Guillaume H.
Rating: 5 out of 5
following a purchase from 07/01/2021
Perfect service and product quality. I recommend this company without reservation.
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elisabeth A.
Rating: 5 out of 5
following a purchase from 10/01/2021
Perfect Very attentive Professionalism++++ I recommend 1000%.
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Yvonne R.
Rating: 5 out of 5
following a purchase from 12/12/2020
Wonderful Service! Very helpful, especially since I was ordering from the US for delivery in Paris. Thank you!
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JULIEN L.
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast and careful delivery!
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Anne-Catherine M.
Rating: 5 out of 5
following a purchase from 16/12/2020
Wide choice and good service
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Armelle W.
Rating: 5 out of 5
following a purchase from 15/12/2020
Once again this year, I made my gifts remotely thanks to La Bouteille Dorée. The quality of customer service is flawless, as demonstrated by a minor shipping incident handled with remarkable efficiency and speed. I recommend them with my eyes closed.
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Bertrand M.
Rating: 5 out of 5
following a purchase from 12/12/2020
Great service, fast and efficient!
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William A.
Rating: 5 out of 5
following a purchase from 13/12/2020
Fast, efficient, compliant products
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geraldina A.
Rating: 5 out of 5
following a purchase from 05/12/2020
A great choice, good wine, great care in packaging that allowed my gift abroad to arrive whole and to delight the person who received it! Perfect! I recommend it.
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Nicolas C.
Rating: 4 out of 5
following a purchase from 16/12/2020
All went well
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Remi M.
Rating: 5 out of 5
following a purchase from 21/12/2020
Delivered right on time for Christmas Eve! Bravo
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Cendrine G.
Rating: 5 out of 5
following a purchase from 20/12/2020
Punctuality Efficiency Seriousness Only intoxicating happiness ;)
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Julien-Pierre L.
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast and careful delivery. I recommend
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CHRISTELLE P.
Rating: 5 out of 5
following a purchase from 09/12/2020
Good quality service, delivered on time.
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Luc H.
Rating: 5 out of 5
following a purchase from 30/11/2020
My parcel arrived quickly and conformed to my order, nothing to say.
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Florent L.
Rating: 5 out of 5
following a purchase from 03/12/2020
Fast, friendly service. I approve!
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Martine B.
Rating: 4 out of 5
It's a pity that an explanation of the wines in the gift box isn't included.
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Response from La Bouteille Dorée
Hello Martine, thank you very much for your positive review. You can find the detailed description of the wines here :
- https://www.labouteilledoree.com/saint-emilion/4468-chateau-teyssier-saint-emilion-grand-cru-2016.html
- https://www.labouteilledoree.com/montagne-saint-emilion/4622-19703-chateau-maison-blanche-montagne-saint-emilion-2016.html
In addition, we are studying a solution that would enable the recipient to access the wine description upon receipt of the gift box, and we expect to implement it early next year.
We remain at your disposal,
Yours sincerely
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Pedro L.
Rating: 5 out of 5
following a purchase from 19/11/2020
I'm glad I ordered from them.
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