Customer reviews of La Bouteille Dorée

9,7 /10

Based on 646 published reviews

5 557 86% 4 70 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers with speed and reliability, consistently providing fast, well-packaged orders and on-time delivery, with many customers noting careful packaging and secure presentation, including beautiful gift boxes. The service stands out for professionalism and responsiveness, with clear, proactive communication and staff who are attentive and friendly, ensuring smooth ordering and gift-giving experiences. The site offers a strong selection of wines, including rare and diverse options, and gift-giving is highlighted by easy ordering, reliable delivery, and repeat, positive experiences for family and friends. Customers repeatedly praise the overall experience as efficient, seamless, and satisfying, with many noting dependable delivery tracking and thoughtful handling of gifts.

Reviews 1, 3, 4 and 5 stars

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sandra D.

Published on 01/05/2020 à 17h05 following a purchase from 28/04/2020

Perfect :)

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Aurelie P.

Published on 30/04/2020 à 19h17 following a purchase from 25/04/2020

Order arrived at so much meme in so much Covid On the other hand many products not available on the site but I recommend

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Françoise D.

Published on 30/04/2020 à 15h40 following a purchase from 22/04/2020

Ras

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MICHEL T.

Published on 28/04/2020 à 16h11 following a purchase from 08/04/2020

Excellent first experience. Help with placing my order, perfect follow-up and respect for the commitment to deliver on a Saturday for a Birthday during this difficult period we are currently experiencing. Thank you to the entire La Bouteille Dorée team.

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Delphine B.

Published on 26/04/2020 à 11h13 following a purchase from 10/04/2020

Very good after-sales service. Very reliable.

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Eric A.

Published on 25/04/2020 à 15h22 following a purchase from 22/04/2020

Fantastic experience ????

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ESTERIE A.

Published on 24/04/2020 à 11h30 following a purchase from 20/04/2020

Very good site, choice, quality and great efficiency!

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Jean-François C.

Published on 23/04/2020 à 12h46 following a purchase from 19/04/2020

very good delivery on time

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Thibaud C.

Published on 22/04/2020 à 16h10 following a purchase from 14/04/2020

The parcel arrived as agreed. Nothing to say, just thank you :)

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Caroline M.

Published on 18/04/2020 à 09h21 following a purchase from 05/04/2020

Very good follow-up. Quality wines.

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Béatrice L.

Published on 16/04/2020 à 12h20 following a purchase from 10/04/2020

Very good site with fast service and very good email contact with the sales person.

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herve J.

Published on 16/04/2020 à 10h05 following a purchase from 09/04/2020

Super good

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Chantal C.

Published on 16/04/2020 à 10h00 following a purchase from 06/04/2020

Very good reception, very good information and professional knowledge. The delivery date was respected with a very nice presentation. Thank you

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Gwendoline A.

Published on 07/04/2020 à 18h58 following a purchase from 03/04/2020

Perfect! Absolutely adorable, patient, competent customer service. I highly recommend

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Hélène D.

Published on 05/04/2020 à 09h01 following a purchase from 27/03/2020

Super quality and very fast delivery, perfect!

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Martin C.

Published on 03/04/2020 à 07h49 following a purchase from 28/03/2020

Fast and efficient

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Alexandre B.

Published on 02/04/2020 à 12h21 following a purchase from 27/03/2020

Perfect

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Bruno M.

Published on 30/03/2020 à 18h11 following a purchase from 28/03/2020

Despite this difficult period due to covid 19, very professional service and unfailing responsiveness. Express delivery, beautiful box and quality products. Our confined friend was ultra satisfied. Thanks again.

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Cyrille M.

Published on 29/03/2020 à 19h40 following a purchase from 21/03/2020

Order received on time in secure packaging Products fully meet my expectations

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jean sebastien L.

Published on 24/03/2020 à 09h39 following a purchase from 19/03/2020

excellent communication, impeccable service even during covid19! Bravo !

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Franck B.

Published on 13/03/2020 à 12h04 following a purchase from 05/03/2020

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Nicolas S.

Published on 07/03/2020 à 20h08 following a purchase from 05/03/2020

Excellent service

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LAURENCE L.

Published on 21/02/2020 à 10h07 following a purchase from 12/02/2020

Fast, compliant delivery. Commitments kept

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David L.

Published on 18/02/2020 à 10h01 following a purchase from 11/02/2020

It's perfect.

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maze L.

Published on 17/02/2020 à 09h26 following a purchase from 13/02/2020

Thank you to La bouteille Dorée! Thanks to the team for their professionalism, responsiveness, availability, attention, advice... Thank you for making this lovely surprise possible. A truly top-notch team! THANK YOU

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Charlotte H.

Published on 05/02/2020 à 21h52 following a purchase from 23/09/2019

I've been calling on La Bouteille Doree for years to offer a personalized gift to suit the occasion. I always receive valuable advice and I always make an impression, both with the quality of the wine and the originality of the packaging. I highly recommend Doree!

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Frédéric H.

Published on 03/02/2020 à 18h47 following a purchase from 02/02/2020

Bravo and thank you for the quality of service

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Julie G.

Published on 31/01/2020 à 12h51 following a purchase from 19/12/2019

Excellent service, very serious

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Philippe L.

Published on 29/01/2020 à 18h50 following a purchase from 15/12/2019

Good site. Delivery on time. However, the box for the wine is of poor quality. I received it a little torn.

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Response from La Bouteille Dorée Published on 31/01/2020

Hello, we would like to thank you sincerely for your review and take good note of your comment. As far as the quality of our gift boxes is concerned, this one is very much appreciated and we therefore regret that the box arrived damaged. We will send you an e-mail on this subject. Best regards.

daniel G.

Published on 29/01/2020 à 13h26 following a purchase from 11/12/2019

perfect as ordered

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Christophe C.

Published on 29/01/2020 à 13h14 following a purchase from 02/12/2019

Received the parcel on time and the site is pleasant to use. The parcel was in good condition. The only complaint is that the gift box was a bit torn, which is average for a gift.

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Response from La Bouteille Dorée Published on 31/01/2020

Hello, thank you very much for your positive review. Regarding the gift box, we regret this incident and take good note of your comment. It is very useful for us to improve our products and services. We will also send you an e-mail on this subject. Best regards.

Armelle W.

Published on 29/01/2020 à 12h43 following a purchase from 17/12/2019

Good selection available, excellent service. The team is very attentive to any comments or remarks. Reliable site, easy to use, I've never been disappointed. I recommend it with my eyes closed.

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Christophe R.

Published on 29/01/2020 à 11h57 following a purchase from 25/06/2019

Great advice, friendly welcome

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Guillaume H.

Published on 29/01/2020 à 11h28 following a purchase from 11/01/2020

Excellent

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Sylvain G.

Published on 29/01/2020 à 10h42 following a purchase from 23/10/2019

Good choice, interesting features for creating gift sets in particular

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mickael D.

Published on 30/12/2019 à 11h10

it was a gift and the recipient commented on the neat presentation of the parcel

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Armelle W.

Published on 27/12/2019 à 02h28

Excellent experience, as always

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Eric F.

Published on 19/12/2019 à 14h22

Very fast delivery on the requested day. Beautiful boxes

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Pascal M.

Published on 14/12/2019 à 15h54

Well designed and easy to understand

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Cédric C.

Published on 13/12/2019 à 22h03

Compliant, fast but one of the labels was torn... Too bad...

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Response from La Bouteille Dorée Published on 16/12/2019

Hello, We thank you for your positive review and regret the incident on the label of one of the bottles. Would you still be able to send us a photo of it to [email protected]? We'll get back to you by e-mail. Best regards.