Customer reviews of La Bouteille Dorée

9,7 /10

Based on 646 published reviews

5 557 86% 4 70 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers with speed and reliability, consistently providing fast, well-packaged orders and on-time delivery, with many customers noting careful packaging and secure presentation, including beautiful gift boxes. The service stands out for professionalism and responsiveness, with clear, proactive communication and staff who are attentive and friendly, ensuring smooth ordering and gift-giving experiences. The site offers a strong selection of wines, including rare and diverse options, and gift-giving is highlighted by easy ordering, reliable delivery, and repeat, positive experiences for family and friends. Customers repeatedly praise the overall experience as efficient, seamless, and satisfying, with many noting dependable delivery tracking and thoughtful handling of gifts.

Reviews 1, 3, 4 and 5 stars

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Charles G.

Published on 04/01/2019 à 14h18

Perfect!

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FABIENNE G.

Published on 03/01/2019 à 13h26

Excellent

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Jean-Pierre A.

Published on 29/12/2018 à 15h21

Arborescence is perfect!

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Armelle W.

Published on 26/12/2018 à 00h58

Entire satisfaction. One of 4 orders placed via Bouteille Dorée to mark this Christmas 2018 to my loved ones in France. I will repeat the experience without hesitation, and I recommend it!

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Armelle W.

Published on 26/12/2018 à 00h55

One of 4 orders via la Bouteille Dorée for this Christmas 2018 to my relatives in France. Excellent feedback that will encourage me to repeat the experience without hesitation, and to recommend the site. Thank you and enjoy!

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Michel I.

Published on 24/12/2018 à 19h18

Gift package well done / friendly website to purchase

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Armelle W.

Published on 23/12/2018 à 02h11

I'm completely satisfied with the variety (and originality) of products on offer, the ease of use of the site and the reliability of delivery. For me, who lives abroad and orders as a gift, all these elements are appreciable. But what's even better, and what prompts me to recommend La Bouteille Dorée, is the outstanding customer service.

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Michel P.

Published on 20/12/2018 à 14h42

Despite the minor problems we encountered with payment and then delivery, La Bouteille dorée is to be commended for its responsiveness.

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geraldina A.

Published on 19/12/2018 à 09h17

Great! Remains available on request.

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Marjorie M.

Published on 18/12/2018 à 10h31

1st order on this site. Very interesting. The site is clear, good description of products. Smooth navigation. I recommend

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Marie ange M.

Published on 15/12/2018 à 13h26

excellent selection of wines responsiveness professionalism of the site

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Laetitia V.

Published on 12/12/2018 à 20h14

not easy to understand at first

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Sébastien J.

Published on 11/12/2018 à 19h22

I received my order very quickly, a great Bordeaux wine from 1982, the packaging is really well done, the bottle is safe. I haven't tasted it yet, but I hope it will be good!

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Sandra F.

Published on 05/12/2018 à 09h41

VERY EASY TO USE SITE. GOOD TELEPHONE ADVICE. FAST DELIVERY. PERFECT PACKAGING. I RECOMMEND LA BOUTEILLE DOREE.COM

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Pierre B.

Published on 05/12/2018 à 06h07

Impeccable and very fast service

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Guillaume H.

Published on 20/11/2018 à 15h30

Everything was perfect, from the order to the delivery, right down to the quality of the wine!

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Murat T.

Published on 19/11/2018 à 16h43

Impeccable bottle from 1979. I thought the bottle was going to be packed in a case after payment and I had left a note for a birthday card but I just received the card' ...

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Response from La Bouteille Dorée Published on 23/11/2018

Hello, we are following up on your message regarding your order. After verification, your order did not include a gift box, only a message card, and the bottle was shipped as is, without gift wrapping. Gift boxes, wrapping and crates are subject to a charge on our site and may be offered above a certain order threshold. However, if you would like to order again from La Bouteille Dorée, for a Christmas gift for example, we have drawn up a voucher for a free gift box under the reference COFFRET-MT-0-18, valid until 31/12/2018. This means you won't have to pay for your box with your next order. Should you require any further information, please do not hesitate to contact us on 01.46.22.29.79. Best regards. Customer Service

Thomas L.

Published on 17/11/2018 à 13h12

Perfect. No complaints

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Marc G.

Published on 13/11/2018 à 17h36

Fast

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sophie L.

Published on 12/11/2018 à 20h20

easy access, good selection of foreign wines

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Marie-Anne H.

Published on 04/11/2018 à 20h03

Simple ordering, user-friendly site

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murielle V.

Published on 04/11/2018 à 16h41

perfect! fair prices, top delivery bravo

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Jacques N.

Published on 25/10/2018 à 21h10

Easy to use.quality service

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Delphine N.

Published on 09/10/2018 à 11h32

The personalized box chosen with 2 wine glasses and a bottle is magnificent, but the site is not clear about the possible choice of bottles and shipping costs. In the end, I ended up paying more than I'd expected and the box wasn't delivered on the agreed day. Price a bit high for the quality of service, could do better.

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Thierry T.

Published on 05/10/2018 à 12h40

Muy bien

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Christian G.

Published on 16/09/2018 à 15h27

Very pleasant contact for my first order via telephone and Internet combined. Fast and accurate service for next-day delivery at a relay point.

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Mathilde P.

Published on 14/09/2018 à 12h33

Despite a bug when ordering, I got a quick response from customer service. Package received promptly in a pretty box. Would recommend.

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Valérie P.

Published on 11/09/2018 à 09h20

Very wide choice and good order tracking.

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Frédérique D.

Published on 08/09/2018 à 11h56

I am now a regular on this site. This time I wanted a rosé and a red for a birthday weekend with young people at a competitive price and I had to be delivered quickly and on a specific day. As usual, I was very well advised and received an excellent rosé and a no less delicious red at a very attractive price. In short, as always, service and quality!

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Jacques N.

Published on 07/09/2018 à 16h59

simple efficient

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Benoit D.

Published on 26/08/2018 à 12h32

Errors in delivery but responsive, professional customer service

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Philippe P.

Published on 23/08/2018 à 17h42

Fairly high prices. Fast delivery

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Laura J.

Published on 23/08/2018 à 14h24

Site not very ergonomic and clear, but very clear communications

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Patrice F.

Published on 21/08/2018 à 16h35

Very good service and order tracking

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Alexandre D.

Published on 17/08/2018 à 12h06

Perfect, efficient delivery at reasonable prices.

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Michel P.

Published on 10/08/2018 à 14h48

Order arrived on time and in perfect packaging.

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Loïc C.

Published on 09/08/2018 à 12h02

Very responsive team, I'll be back!

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Jerome P.

Published on 30/07/2018 à 11h27

Perfect, very responsive and professional. I recommend

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Nathalie A.

Published on 28/07/2018 à 11h52

Fast, reliable service.

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Sébastien B.

Published on 27/07/2018 à 12h50

Very good site, lots of good quality wine and fast shipping.

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