English 
Français 
D
Rating: 5 out of 5
Wide selection, fast delivery. Very serious site.
Translated reviews
Customer reviews of La Bouteille Dorée
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 651 published reviews
Summary of reviews
La Bouteille Dorée consistently delivers fast, efficient service with reliable, on-time delivery and well-packaged orders, including gift boxes that arrive in pristine condition. The site offers a diverse selection of wines, including rare and French varieties, with clear and careful packaging that protects bottles during transit. Customers praise responsive, professional staff and smooth ordering experiences, with easy online ordering, prompt processing, and informative delivery updates. Overall, the store maintains a high standard of care in shipping, packaging, and customer support, making gift orders and international deliveries straightforward and dependable.
Reviews 1, 4 and 5 stars
Reset filtersN
Rating: 5 out of 5
Simple site navigation. Excellent customer service with Mr Hauser who took care of everything in a very short time. This enabled me to obtain the bottle in just 1 day. I highly recommend this site and will use it again on a personal basis.
Translated reviews
E
Rating: 5 out of 5
Very good tracking of the order, which arrived on time for our event. Thank you
Translated reviews
C
Rating: 5 out of 5
Impeccable service and available when needed. Fast and well organized delivery, I recommend
Translated reviews
P
Rating: 5 out of 5
The site is very easy to navigate.
Translated reviews
J
Rating: 5 out of 5
Great service! Thank you
Translated reviews
D
Rating: 5 out of 5
Perfect! Order delivered on the agreed date and very nice gift box. I can't recommend it enough!
Translated reviews
V
Rating: 4 out of 5
I was expecting a much more refined packaging... but I'm still satisfied with the quality of the shipment.
Translated reviews
Response from La Bouteille Dorée
Hello, Thank you for your positive review. As far as the packaging is concerned, our gift boxes are always very much appreciated and we take the greatest care in packaging them. If you feel that the packaging is faulty, please let us know by writing to our customer service department at [email protected]. Your information will be invaluable to us in improving our service. Best regards.
M
Rating: 5 out of 5
Top-notch support, reasonable prices, delivery arrived on time. I recommend it.
Translated reviews
C
Rating: 4 out of 5
A small problem with the order but superb responsiveness from customer service and a big thank you to Mr Lanil. The order was dispatched very quickly despite the setback, but delivery via Chronopost is not at the same level of service, which is a shame. I salute the quality of the parcel and the site's reference catalog, and I'll be ordering from this site again.
Translated reviews
P
Rating: 5 out of 5
Easy order, fast delivery. Impeccable
Translated reviews
C
Rating: 5 out of 5
Great, fast and secure shipping, very good contact... all +++ Thanks
Translated reviews
L
Rating: 5 out of 5
This first order was a test. Perfect service, impeccable packaging, on-time delivery. Great flexibility. I suggest finding a better way of putting the messages enclosed with the shipment, as the envelope had slipped, being the same color as the box, I almost missed it... My decision is made, La BouteilleDoree will be my supplier for my customer gifts starting in September 2019. Well done to the whole team.
Translated reviews
D
Rating: 4 out of 5
Fast delivery
Translated reviews
M
Rating: 5 out of 5
I am completely satisfied: a site that offers original products, for all budgets, very good responsiveness when I asked a question, extremely fast delivery.
Translated reviews
E
Rating: 5 out of 5
Very good advice over the phone and fast delivery on time. I recommend them!
Translated reviews
C
Rating: 5 out of 5
Very good site that I discovered.
Translated reviews
F
Rating: 5 out of 5
fast, efficient and well packaged. Everything you'd expect from an online wine merchant.
Translated reviews
C
Rating: 5 out of 5
nothing to add, I'm keeping this address safe.
Translated reviews
X
Rating: 5 out of 5
Easy to use and very clear
Translated reviews
C
Rating: 5 out of 5
Fast, friendly, simple
Translated reviews
V
Rating: 5 out of 5
Pleasant site
Translated reviews
A
Rating: 5 out of 5
Fast service and correct order. Perfect.
Translated reviews
E
Rating: 4 out of 5
Complicated on the phone but fine on the computer
Translated reviews
F
Rating: 5 out of 5
Very responsive. Perfect from order to delivery!
Translated reviews
P
Rating: 5 out of 5
A good site.
Translated reviews
P
Rating: 4 out of 5
Fine
Translated reviews
C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
L
Rating: 5 out of 5
Transactions from abroad are not always easy (I live in the USA). But there were absolutely no problems, the delivery went as planned and my father was very happy to receive his magnificent box of wine. The selection is also very good!
Translated reviews
S
Rating: 5 out of 5
Good choice of gift boxes
Translated reviews
S
Rating: 5 out of 5
Makes a great gift
Translated reviews
K
Rating: 4 out of 5
Following a data entry error, I realized in my order tracking that the delivery address had not been correctly recorded. I sent a message to the site, which was very responsive and replied within half an hour! Fast, trouble-free delivery.
Translated reviews
W
Rating: 5 out of 5
Serious, good choice and punctual in delivery. I would recommend without hesitation.
Translated reviews
M
Rating: 5 out of 5
What was a shame was the delivery was a day late and badly delivered. My surprise effect was ruined.
Translated reviews
Response from La Bouteille Dorée
We had sent your parcel on June 6th as you had requested, so we are as disappointed as you are about this delayed delivery. The carrier has acknowledged its error and, as compensation, we are reimbursing the shipping costs. Yours faithfully Customer Service
J
Rating: 5 out of 5
Very fast and very well packaged: all that's left to do is drink!
Translated reviews
S
Rating: 4 out of 5
The site is very good. The only thing that annoyed me a little was the number of emails received (5 emails) for an order.
Translated reviews
A
Rating: 5 out of 5
Offers a wide selection of whisky
Translated reviews
A
Rating: 5 out of 5
Serious site, respecting delivery times. Impeccable condition of package and contents. The wines offered are available and stocks are corrected in real time. Bravo ! No complaints
Translated reviews
R
Rating: 5 out of 5
Easy and reliable
Translated reviews
V
Rating: 5 out of 5
Easy to navigate
Translated reviews