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E
Rating: 4 out of 5
Complicated on the phone but fine on the computer
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Customer reviews of La Bouteille Dorée
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 651 published reviews
Summary of reviews
La Bouteille Dorée consistently delivers fast, efficient service with reliable, on-time delivery and well-packaged orders, including gift boxes that arrive in pristine condition. The site offers a diverse selection of wines, including rare and French varieties, with clear and careful packaging that protects bottles during transit. Customers praise responsive, professional staff and smooth ordering experiences, with easy online ordering, prompt processing, and informative delivery updates. Overall, the store maintains a high standard of care in shipping, packaging, and customer support, making gift orders and international deliveries straightforward and dependable.
Reviews 1 and 4 stars
Reset filtersP
Rating: 4 out of 5
Fine
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K
Rating: 4 out of 5
Following a data entry error, I realized in my order tracking that the delivery address had not been correctly recorded. I sent a message to the site, which was very responsive and replied within half an hour! Fast, trouble-free delivery.
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S
Rating: 4 out of 5
The site is very good. The only thing that annoyed me a little was the number of emails received (5 emails) for an order.
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N
Rating: 4 out of 5
Fine
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J
Rating: 4 out of 5
I received the parcel very quickly, which was great. As for the container, it's very pleasant and reminds me of the time when we were in those far-off but epic lands of Ranguiroa... There were no vines yet! As for the contents, as it's a gift we haven't yet tasted it.
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L
Rating: 4 out of 5
A clear, well-organized site with comprehensive documentation.
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M
Rating: 4 out of 5
fast shipping , deadline met .
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C
Rating: 4 out of 5
Good, but a few goals to correct...
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L
Rating: 4 out of 5
not easy to understand at first
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M
Rating: 4 out of 5
Simple ordering, user-friendly site
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V
Rating: 4 out of 5
Very wide choice and good order tracking.
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P
Rating: 4 out of 5
Fairly high prices. Fast delivery
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P
Rating: 4 out of 5
Very good service and order tracking
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C
Rating: 4 out of 5
Delivery on the agreed date.
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A
Rating: 4 out of 5
Good service. RAS
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B
Rating: 4 out of 5
It's a good site and there's plenty to choose from, I recommend it.
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R
Rating: 4 out of 5
Fine
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C
Rating: 4 out of 5
Perfect product, as ordered and delivered as expected.
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P
Rating: 4 out of 5
Good but delivery costs too high if you want to fix the delivery date
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S
Rating: 4 out of 5
Very fast delivery Compliant order Very fast response to question asked
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A
Rating: 4 out of 5
Effective, but the personalized word was forgotten.
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J
Rating: 4 out of 5
Pleasant, abundant site. I like the idea of themes (to be developed, then: literature, film noir...)
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P
Rating: 4 out of 5
Clear site
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C
Rating: 4 out of 5
Bottle delivery problem. The gift box, separate from the bottle, arrived but the bottle did not. However, it was the deliveryman's fault who "
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S
Rating: 4 out of 5
Fast, efficient delivery
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C
Rating: 1 out of 5
I wanted to order wine and not an aperitif, so I'm extremely disappointed. I am returning these bottles and requesting a full refund. Sincerely Corinne vincent lajoie
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Response from La Bouteille Dorée
Hello, Further to your message, we deeply regret that the wines you have ordered are not to your liking. On our website, the "
C
Rating: 4 out of 5
Bottle as ordered. Express delivery. I am very satisfied with the golden bottle
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G
Rating: 4 out of 5
With the exception of a delivery problem for which Chronopost is solely responsible.
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V
Rating: 4 out of 5
Very good
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T
Rating: 4 out of 5
No nasty surprises. For other sites, I highly recommend this one! Thank you.
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.
Rating: 4 out of 5
No problem in general, the order was quickly rectified following your error on the bottle.
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