Customer reviews of La Bouteille Dorée

9,7 /10

Based on 646 published reviews

5 557 86% 4 70 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers with speed and reliability, consistently providing fast, well-packaged orders and on-time delivery, with many customers noting careful packaging and secure presentation, including beautiful gift boxes. The service stands out for professionalism and responsiveness, with clear, proactive communication and staff who are attentive and friendly, ensuring smooth ordering and gift-giving experiences. The site offers a strong selection of wines, including rare and diverse options, and gift-giving is highlighted by easy ordering, reliable delivery, and repeat, positive experiences for family and friends. Customers repeatedly praise the overall experience as efficient, seamless, and satisfying, with many noting dependable delivery tracking and thoughtful handling of gifts.

Reviews 2, 3 and 5 stars

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mickael D.

Published on 30/12/2019 à 11h10

it was a gift and the recipient commented on the neat presentation of the parcel

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Armelle W.

Published on 27/12/2019 à 02h28

Excellent experience, as always

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Eric F.

Published on 19/12/2019 à 14h22

Very fast delivery on the requested day. Beautiful boxes

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Pascal M.

Published on 14/12/2019 à 15h54

Well designed and easy to understand

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David R.

Published on 13/12/2019 à 15h47

PERFECT

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Michael M.

Published on 11/12/2019 à 15h23

RAS - fast / easy / very well prepared package. Perfect

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DAVID V.

Published on 27/11/2019 à 21h05

Wide selection, fast delivery. Very serious site.

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Nils J.

Published on 10/11/2019 à 12h47

Simple site navigation. Excellent customer service with Mr Hauser who took care of everything in a very short time. This enabled me to obtain the bottle in just 1 day. I highly recommend this site and will use it again on a personal basis.

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Eric F.

Published on 07/11/2019 à 20h44

Very good tracking of the order, which arrived on time for our event. Thank you

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Clementine T.

Published on 27/09/2019 à 11h24

Impeccable service and available when needed. Fast and well organized delivery, I recommend

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Pascal A.

Published on 20/09/2019 à 20h32

The site is very easy to navigate.

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Julien V.

Published on 19/09/2019 à 19h44

Great service! Thank you

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Dominique H.

Published on 14/09/2019 à 10h49

Perfect! Order delivered on the agreed date and very nice gift box. I can't recommend it enough!

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Marie-Agnès V.

Published on 05/09/2019 à 15h36

Top-notch support, reasonable prices, delivery arrived on time. I recommend it.

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Pascal H.

Published on 03/09/2019 à 09h56

Easy order, fast delivery. Impeccable

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christophe C.

Published on 02/09/2019 à 18h21

Great, fast and secure shipping, very good contact... all +++ Thanks

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Laurent P.

Published on 23/08/2019 à 20h08

This first order was a test. Perfect service, impeccable packaging, on-time delivery. Great flexibility. I suggest finding a better way of putting the messages enclosed with the shipment, as the envelope had slipped, being the same color as the box, I almost missed it... My decision is made, La BouteilleDoree will be my supplier for my customer gifts starting in September 2019. Well done to the whole team.

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Marie-Hélène V.

Published on 21/08/2019 à 09h04

I am completely satisfied: a site that offers original products, for all budgets, very good responsiveness when I asked a question, extremely fast delivery.

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Eric F.

Published on 20/08/2019 à 22h13

Very good advice over the phone and fast delivery on time. I recommend them!

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Celine P.

Published on 17/08/2019 à 22h47

Very good site that I discovered.

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Joo-Hee Y.

Published on 09/08/2019 à 18h04

Not bad! But the label on the bottle was old, so we couldn't see one of the vintage numbers (this detail was not specified on the site).

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Response from La Bouteille Dorée Published on 15/08/2019

Hello, Thank you for leaving your review of your purchase on our site. If the bottle is still in your hands, could you send us a photo of it to [email protected]? Best regards.

frederic C.

Published on 09/08/2019 à 10h57

fast, efficient and well packaged. Everything you'd expect from an online wine merchant.

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Gilbert M.

Published on 07/08/2019 à 18h17

Disappointed by the product, but the order went well.

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Response from La Bouteille Dorée Published on 08/08/2019

Hello, we are aware of your opinion concerning two bottles of Georgian red wine from the Khareba estate, the Saperavi Premium 2013, which we sincerely regret. The first bottle you received as a gift, which you liked, also comes from our cellar (purchased in May 2019). Moreover, it comes from exactly the same batch that the estate had shipped to us in 2017, and all the bottles have since been stored in the same location, in a temperature- and humidity-controlled warehouse. When you indicate that the two bottles received in July are undrinkable, it is therefore difficult for us to understand the cause. Would it be possible for you to clarify your opinion by telling us whether you detected any particular defect in the wine, or whether the quality of the wine in these two bottles was significantly different from the first, by providing a few details? Thank you in advance for your reply. Best regards.

Christiane R.

Published on 07/08/2019 à 17h03

nothing to add, I'm keeping this address safe.

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Xavier C.

Published on 07/08/2019 à 16h50

Easy to use and very clear

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Christophe R.

Published on 07/08/2019 à 10h12

Fast, friendly, simple

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VALERIE P.

Published on 07/08/2019 à 08h49

Pleasant site

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André M.

Published on 06/08/2019 à 22h00

Fast service and correct order. Perfect.

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Frédéric H.

Published on 06/08/2019 à 14h21

Very responsive. Perfect from order to delivery!

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Pierre P.

Published on 03/08/2019 à 14h50

A good site.

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Cédric C.

Published on 19/06/2019 à 21h57

Very good, impeccable service, careful and attentive. I recommend it!

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lise A.

Published on 19/06/2019 à 16h02

Transactions from abroad are not always easy (I live in the USA). But there were absolutely no problems, the delivery went as planned and my father was very happy to receive his magnificent box of wine. The selection is also very good!

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sebastien B.

Published on 19/06/2019 à 14h47

Good choice of gift boxes

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Sébastien G.

Published on 17/06/2019 à 16h30

Makes a great gift

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Walter C.

Published on 13/06/2019 à 23h00

Serious, good choice and punctual in delivery. I would recommend without hesitation.

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Maria A.

Published on 09/06/2019 à 08h48

What was a shame was the delivery was a day late and badly delivered. My surprise effect was ruined.

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Response from La Bouteille Dorée Published on 19/06/2019

We had sent your parcel on June 6th as you had requested, so we are as disappointed as you are about this delayed delivery. The carrier has acknowledged its error and, as compensation, we are reimbursing the shipping costs. Yours faithfully Customer Service

julien B.

Published on 05/06/2019 à 22h04

Very fast and very well packaged: all that's left to do is drink!

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Arnaud E.

Published on 01/06/2019 à 17h23

Offers a wide selection of whisky

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Alain F.

Published on 31/05/2019 à 21h47

Serious site, respecting delivery times. Impeccable condition of package and contents. The wines offered are available and stocks are corrected in real time. Bravo ! No complaints

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Raluca A.

Published on 30/05/2019 à 07h26

Easy and reliable

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