Customer reviews of La Bouteille Dorée

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 651 published reviews

Summary of reviews

La Bouteille Dorée consistently delivers fast, efficient service with reliable, on-time delivery and well-packaged orders, including gift boxes that arrive in pristine condition. The site offers a diverse selection of wines, including rare and French varieties, with clear and careful packaging that protects bottles during transit. Customers praise responsive, professional staff and smooth ordering experiences, with easy online ordering, prompt processing, and informative delivery updates. Overall, the store maintains a high standard of care in shipping, packaging, and customer support, making gift orders and international deliveries straightforward and dependable.

Reviews 2, 3 and 5 stars

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Armelle W.
Rating: 5 out of 5
Entire satisfaction. One of 4 orders placed via Bouteille Dorée to mark this Christmas 2018 to my loved ones in France. I will repeat the experience without hesitation, and I recommend it!
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Armelle W.
Rating: 5 out of 5
One of 4 orders via la Bouteille Dorée for this Christmas 2018 to my relatives in France. Excellent feedback that will encourage me to repeat the experience without hesitation, and to recommend the site. Thank you and enjoy!
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Michel I.
Rating: 5 out of 5
Gift package well done / friendly website to purchase
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Armelle W.
Rating: 5 out of 5
I'm completely satisfied with the variety (and originality) of products on offer, the ease of use of the site and the reliability of delivery. For me, who lives abroad and orders as a gift, all these elements are appreciable. But what's even better, and what prompts me to recommend La Bouteille Dorée, is the outstanding customer service.
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Michel P.
Rating: 5 out of 5
Despite the minor problems we encountered with payment and then delivery, La Bouteille dorée is to be commended for its responsiveness.
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Geraldina A.
Rating: 5 out of 5
Great! Remains available on request.
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Marjorie M.
Rating: 5 out of 5
1st order on this site. Very interesting. The site is clear, good description of products. Smooth navigation. I recommend
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Marie Ange M.
Rating: 5 out of 5
excellent selection of wines responsiveness professionalism of the site
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Sébastien J.
Rating: 5 out of 5
I received my order very quickly, a great Bordeaux wine from 1982, the packaging is really well done, the bottle is safe. I haven't tasted it yet, but I hope it will be good!
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Sandra F.
Rating: 5 out of 5
VERY EASY TO USE SITE. GOOD TELEPHONE ADVICE. FAST DELIVERY. PERFECT PACKAGING. I RECOMMEND LA BOUTEILLE DOREE.COM
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Pierre B.
Rating: 5 out of 5
Impeccable and very fast service
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Guillaume H.
Rating: 5 out of 5
Everything was perfect, from the order to the delivery, right down to the quality of the wine!
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Murat T.
Rating: 3 out of 5
Impeccable bottle from 1979. I thought the bottle was going to be packed in a case after payment and I had left a note for a birthday card but I just received the card' ...
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Response from La Bouteille Dorée
Hello, we are following up on your message regarding your order. After verification, your order did not include a gift box, only a message card, and the bottle was shipped as is, without gift wrapping. Gift boxes, wrapping and crates are subject to a charge on our site and may be offered above a certain order threshold. However, if you would like to order again from La Bouteille Dorée, for a Christmas gift for example, we have drawn up a voucher for a free gift box under the reference COFFRET-MT-0-18, valid until 31/12/2018. This means you won't have to pay for your box with your next order. Should you require any further information, please do not hesitate to contact us on 01.46.22.29.79. Best regards. Customer Service
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Thomas L.
Rating: 5 out of 5
Perfect. No complaints
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Marc G.
Rating: 5 out of 5
Fast
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Sophie L.
Rating: 5 out of 5
easy access, good selection of foreign wines
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Murielle V.
Rating: 5 out of 5
perfect! fair prices, top delivery bravo
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Jacques N.
Rating: 5 out of 5
Easy to use.quality service
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Delphine N.
Rating: 3 out of 5
The personalized box chosen with 2 wine glasses and a bottle is magnificent, but the site is not clear about the possible choice of bottles and shipping costs. In the end, I ended up paying more than I'd expected and the box wasn't delivered on the agreed day. Price a bit high for the quality of service, could do better.
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Thierry T.
Rating: 5 out of 5
Muy bien
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Christian G.
Rating: 5 out of 5
Very pleasant contact for my first order via telephone and Internet combined. Fast and accurate service for next-day delivery at a relay point.
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Mathilde P.
Rating: 5 out of 5
Despite a bug when ordering, I got a quick response from customer service. Package received promptly in a pretty box. Would recommend.
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Frédérique D.
Rating: 5 out of 5
I am now a regular on this site. This time I wanted a rosé and a red for a birthday weekend with young people at a competitive price and I had to be delivered quickly and on a specific day. As usual, I was very well advised and received an excellent rosé and a no less delicious red at a very attractive price. In short, as always, service and quality!
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Jacques N.
Rating: 5 out of 5
simple efficient
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Benoit D.
Rating: 3 out of 5
Errors in delivery but responsive, professional customer service
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Laura J.
Rating: 3 out of 5
Site not very ergonomic and clear, but very clear communications
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Alexandre D.
Rating: 5 out of 5
Perfect, efficient delivery at reasonable prices.
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Michel P.
Rating: 5 out of 5
Order arrived on time and in perfect packaging.
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Loïc C.
Rating: 5 out of 5
Very responsive team, I'll be back!
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Jerome P.
Rating: 5 out of 5
Perfect, very responsive and professional. I recommend
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Nathalie A.
Rating: 5 out of 5
Fast, reliable service.
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Sébastien B.
Rating: 5 out of 5
Very good site, lots of good quality wine and fast shipping.
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Sandrine G.
Rating: 5 out of 5
The site was not working, I was told to wait an hour and everything was back in order. When you give an explanation and a deadline, the customer can only be satisfied.
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Charlotte G.
Rating: 5 out of 5
Great service! Thank you so much!
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Frédérique D.
Rating: 5 out of 5
Reactivity, choice, sound advice and exceptional service: I was looking for quality kosher wines for a reception. la Bouteille Dorée advised me and sent me a first, very specific selection of different wines so that I could make my final choice. We chose a rosé from Provence, an Israeli red and a Pommery Brut Royal, all kosher, all excellent and all very much appreciated, we were complimented. Deliveries were made on the day we received them. In short, the ease of ordering from a website and the very professional advice you'd get from a local wine shop. Recommend +++++++
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Quentin F.
Rating: 5 out of 5
First order, with really convenient delivery options! From ordering to delivery, everything was handled quickly and efficiently. Thank you very much!
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Perrine L.
Rating: 5 out of 5
Customer service is attentive and responsive, the order was sent on time and the problem of reception was dealt with very pleasantly.
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Valerie L.
Rating: 5 out of 5
impeccable ordering and service
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Pierre-Alexandre K.
Rating: 5 out of 5
Delivery on time, very friendly person on the phone to add a note with the bottle! perfect.
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Lionel P.
Rating: 5 out of 5
Perfect!
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