Customer reviews of la boutique des saucissons

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews

Summary of reviews

The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.

Reviews 1 and 3 stars

Reset filters
C
Catherine M.
Rating: 3 out of 5
following a purchase from 06/09/2026
Top delivery! However, I found the quality of the products sent below what I expected and especially the expiration dates really too close (15 to 20 days)
Translated reviews
Response from la boutique des saucissons
Hello Catherine, thank you for your feedback and we are glad that the delivery satisfied you. We are sorry that the quality and especially the expiration date disappointed you — 15 to 20 days is indeed short, and this is not what we want for our customers. Please feel free to write to us at [email protected] with your order number, we will look into it with you.
J
Jerome J.
Rating: 1 out of 5
following a purchase from 03/09/2026
Dry and hard products like a piece of wood, 2 sausages out of 5 thrown in the trash. Useless purchase.
Translated reviews
Response from la boutique des saucissons
Hello Jerome, we are sincerely sorry — this is clearly not the level of quality we aim for. Please feel free to contact us at [email protected] with your order number, we will find a solution.
N
Nicolas C.
Rating: 3 out of 5
following a purchase from 28/08/2026
The delivery times were not respected 5 working days for me. Quality and quantity correct but nothing more. And disappointed to receive a 2kg box with only one type of sausage.
Translated reviews
Response from la boutique des saucissons
Hello Nicolas, thank you for your feedback and sorry for this longer delivery time than expected. For the downgraded basket, the composition varies with each shipment and is not guaranteed in variety — we still note your comment with interest.
A
Adrien B.
Rating: 3 out of 5
following a purchase from 02/09/2026
Random quality. Sometimes it's great, and sometimes like this week's arrival, it's very average. Sausages delivered in a box. Out of the cold, they got hot, very sticky, dry, frankly not great. I think this is the last time we order from them.
Translated reviews
Response from la boutique des saucissons
Hello Adrien, thank you for your feedback and sorry that this arrival was not up to the previous ones. Our dry sausages travel outside the cold chain (they don't need it), but high heat in transit can indeed alter the texture — we will raise this point internally. Feel free to write to us at [email protected] if you want us to look into this further.
A
Amory V.
Rating: 3 out of 5
following a purchase from 29/08/2026
Out of 2kg of discounted sausages, although it is the lottery game, I only received the same type of sausage + 1 chorizo. More diversity would have been appreciated... otherwise the sausage is very good.
Translated reviews
Response from la boutique des saucissons
Thank you Amory for this very clear feedback! You summarize the principle of the discounted selection well: it is a real lottery on the composition, impossible to guarantee in advance. Glad the taste is there, and we note the desire for diversity.
N
Nicolas V.
Rating: 1 out of 5
following a purchase from 29/08/2026
The first time I ordered, I had different types of sausages. This time I only got one type, it's a bit of a shame honestly.
Translated reviews
Response from la boutique des saucissons
Thank you for your honesty Nicolas. As mentioned above, variety is never guaranteed on the downgraded items, but we take note of your disappointment for this order.
F
Francois-Regis T.
Rating: 3 out of 5
following a purchase from 29/08/2026
The sausages were indeed advertised as downgraded, but those received are far too hard and dry. It is also very difficult to remove the skin.
Translated reviews
Response from la boutique des saucissons
Hello Francois-Regis, thank you for your feedback. The texture can vary depending on the aging of the downgraded pieces, and a skin that is difficult to remove often comes from the natural casing used, which is harder to remove than an artificial casing — we note your comment for our selection.
D
Denis H.
Rating: 3 out of 5
following a purchase from 28/08/2026
Very good sausages and of perfect quality, unfortunately in my last order 95% were pure pork sausage without any different varieties like hazelnut, cheese, or others. I understand that it remains random depending on your downgraded stocks, the promotion is interesting but no discovery apart from the pure pork, really a shame, this is my second experience but it will be the last. Best regards. Haye Denis.
Translated reviews
Response from la boutique des saucissons
Thank you again Denis for your detailed feedback. We take note of the difference in variety between your two orders, and we hope to surprise you more positively if you try the experience again.
J
Jean Luc D.
Rating: 3 out of 5
following a purchase from 27/08/2026
once again
Translated reviews
Response from la boutique des saucissons
regarding the weight - could you please write to us at [email protected] with your order number? We want to verify our weighing process with you.
J
Jean-Louis S.
Rating: 3 out of 5
following a purchase from 27/08/2026
watch out for the weight once again!
Translated reviews
Response from la boutique des saucissons
Hello Jean-Louis, thank you for your feedback. You mention
J
Jacques S.
Rating: 3 out of 5
following a purchase from 27/08/2026
I ordered for the first time but the payment was not possible; I then reordered and received both orders; it resembles forced selling... Other orders are in progress; I have sausage for the year Best regards
Translated reviews
Response from la boutique des saucissons
Hello Jacques, thank you for your feedback and sorry for this payment incident that caused you to receive two orders instead of one. This is obviously not intended on our part. Please feel free to write to us at [email protected] with your two order numbers, we will look into it with you (refund of one of the two if needed).
C
Christian D.
Rating: 1 out of 5
following a purchase from 26/08/2026
the pasta was liquid and open
Translated reviews
Response from la boutique des saucissons
Hello Christian, thank you for this clarification. The liquid side comes from the fat of the pâté which can melt with heat, it's rather normal — however, an open package should not arrive, it's often related to a tear during transport. We await your message at [email protected] to find a quick solution.
J
Jimmy D.
Rating: 1 out of 5
following a purchase from 21/08/2026
Expensive for what it is
Translated reviews
Response from la boutique des saucissons
Hello Jimmy, thank you for your feedback. Our products are made with French meat and natural casings, which partly explains the price — but we understand that the quality-price ratio did not convince you this time, it's noted.
C
Clement B.
Rating: 3 out of 5
following a purchase from 09/08/2026
The concept is not bad but for discounted sausages it is not necessarily good value, and besides we generally only have 2 types of sausages.
Translated reviews
Response from la boutique des saucissons
Thank you for this detailed feedback Clement. The price is based on the kilo (well below our classic products), and the variety depends on arrivals with no guarantee of the number of types - we take note of your feelings on the price/diversity ratio.
A
Alain H.
Rating: 3 out of 5
following a purchase from 05/08/2026
Very good taste, but too hard, I am used to consuming sausages that are really less hard, too bad I won't repeat this experience, best regards.
Translated reviews
Response from la boutique des saucissons
Thank you Alain for your loyalty in leaving a detailed review on each product. We take note of your preference for a softer texture for your entire order.
O
Oceane A.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received a package where many sausages are extremely hard or even inedible. I made a complaint without a response
Translated reviews
Response from la boutique des saucissons
Hello Oceane, we are sincerely sorry for this experience — sausages that hard that they become inedible is clearly not the quality level we aim for. We are also sorry that your complaint went unanswered. We will get back to you directly by email to find a solution.
O
Olivier S.
Rating: 1 out of 5
following a purchase from 27/07/2026
I received a torn box so it was impossible to consume the sausages. I made a complaint by email with supporting photos and I never received a response
Translated reviews
Response from la boutique des saucissons
Hello Olivier, we are sorry for this torn box and for your complaint that went unanswered despite the photos sent — this is really not what we want. We will contact you directly by email to resolve this.
T
Thi Bich Huyen D.
Rating: 3 out of 5
following a purchase from 27/07/2026
Did not receive my package
Translated reviews
Response from la boutique des saucissons
Hello, we are sorry for this setback. We have contacted you directly and a new order has been sent to you. Please feel free to reach out to us if you encounter any issues with this new shipment. Best regards, La Boutique Des Saucissons
P
Pascal M.
Rating: 3 out of 5
following a purchase from 22/07/2026
The sausage with St. Joseph is excellent but the declassified ones are not great, very dry and with a strange taste, I don't know if I will recommend...
Translated reviews
Response from la boutique des saucissons
Hello Pascal, thank you for this feedback, glad that the Saint-Joseph pleased you! Sorry that the declassified lot did not convince in terms of texture and taste — we will pass that on to our selection workshop.
M
Mauricio C.
Rating: 1 out of 5
following a purchase from 17/07/2026
The package was not in the store. They could not find the package, that's why I did not receive an order
Translated reviews
W
William E.
Rating: 3 out of 5
following a purchase from 18/07/2026
This is the 3rd time I order and I almost always get the same varieties (plain and plain curved sausage) The price is interesting but it lacks a lot of variety, what a shame!
Translated reviews
Response from la boutique des saucissons
Thank you William for your loyalty and this honest feedback. We understand the frustration of often getting the same varieties — it only depends on the current declassified stock, but we take note to try to better vary your next shipments.
L
Ludovic B.
Rating: 3 out of 5
following a purchase from 16/07/2026
The "downgraded" sausages lack variety and are really extremely dry.
Translated reviews
Response from la boutique des saucissons
Thank you again Ludovic for this complete feedback on your order. We take note of all your comments (dryness and variety) to improve our downgraded selection.
H
Hans-Jürgen B.
Rating: 3 out of 5
following a purchase from 17/07/2026
The last item was no longer fresh and was moldy.
Translated reviews
F
Franck S.
Rating: 3 out of 5
following a purchase from 12/07/2026
Sausages are great but the package was very damaged.
Translated reviews
Response from la boutique des saucissons
Hello Franck, thank you for your feedback, we are glad that you liked the sausages! Sorry for the condition of the package upon receipt — please feel free to write to us at [email protected] with your order number if any products were damaged.
M
Maxime L.
Rating: 1 out of 5
following a purchase from 07/07/2026
4 packets 500g + 500g + 100g + 50g, that does not make 2kg
Translated reviews
Response from la boutique des saucissons
Hello Maxime, thank you for your feedback and sorry for this weight discrepancy — you are right, the count is not correct (1.15kg instead of the announced 2kg). This is clearly not the quality level we aim for, and we are sorry about it. Please feel free to write to us at [email protected] with your order number, we will correct this quickly.
K
Kai S.
Rating: 3 out of 5
following a purchase from 03/07/2026
The quality of the cold cuts is excellent and the taste is really there. The products seem to be of very good quality and are very tasty. However, I was a bit disappointed by the contents of the package. I received four bags of mini-sausages / appetizer sausages of different varieties, but no whole sausage. The mini-sausages interest us much less and we would have preferred a more balanced assortment with at least one traditional sausage. Despite this, the quality of the products remains impeccable.
Translated reviews
S
Sebastien A.
Rating: 3 out of 5
following a purchase from 05/07/2026
Several orders placed on the site but already 2 packages received ripped open. This is still food and when the sausage is accessible to anyone it is not great.
Translated reviews
E
Eric P.
Rating: 3 out of 5
following a purchase from 05/07/2026
Packaging arrived open, light cardboard for the quantity of product. Products not protected for postal shipping above 35 degrees.
Translated reviews
D
David F.
Rating: 3 out of 5
following a purchase from 02/07/2026
The free shipping promo code didn't work so I paid 8€ for Colissimo and received a burst carton, and sausages directly against the carton without individual packaging, very unfortunate in terms of hygiene.
Translated reviews
A
Antoine G.
Rating: 1 out of 5
following a purchase from 25/06/2026
Quite disappointed that the expiration date is within 60 days. I find that short and I regret that it was not specified at the time of the order.
Translated reviews
B
Brigitte V.
Rating: 1 out of 5
following a purchase from 29/06/2026
Rancid sausages
Translated reviews
C
Christelle B.
Rating: 1 out of 5
following a purchase from 23/06/2026
The sausages are hard, very hard in addition I was supposed to have the shipping costs refunded, I'm still waiting. What a pity.
Translated reviews
K
Kevin B.
Rating: 1 out of 5
following a purchase from 22/06/2026
Not at all satisfied, a package filled only with intestines. Lacking variety and tasteless.
Translated reviews
V
Vent D.
Rating: 1 out of 5
following a purchase from 19/06/2026
Sausages are always very good but we noticed that: - their size is decreasing? - the new labels are confusing between flavors and are less beautiful - the sausages are less dry upon arrival - there are regularly shortages during orders - !!! UPS delivery in hot weather should be avoided !!! It would be better to deliver in refrigerated trucks or ensuring a certain temperature! The delivery people leave the packages outside in the heat without handing them over to anyone. The mold on the sausages' skin develops quickly and makes the sausage less appealing and develops an unattractive smell!!! Especially since they sweat :/
Translated reviews
J
Jeremy D.
Rating: 3 out of 5
following a purchase from 14/06/2026
A bit disappointed with my last order, sausages in the box completely soft.
Translated reviews
Response from la boutique des saucissons
Hello Jeremy, thank you for your feedback. We send our sausages rather soft, the texture being a matter of preference, but feel free to let them dry for a few days in the open air: with the heat they harden quite quickly. We are sorry that those in this box seemed completely soft to you and we note your comment.
C
Caroline H.
Rating: 1 out of 5
following a purchase from 12/06/2026
All the sausages were moldy in their packaging
Translated reviews
Response from la boutique des saucissons
Hello Caroline, as previously mentioned, it is actually the natural bloom of our sausages and not mold — our heart sausages are systematically checked before shipping. Please feel free to contact us again with photos if any doubt persists. We are still sorry for the inconvenience caused.
H
Heiko H.
Rating: 1 out of 5
following a purchase from 05/06/2026
The package was damaged during delivery and had a large hole. It is unclear whether the unpackaged sausage in the package is still intact and, above all, whether it is still edible. The hygienic conditions are unclear due to the open package. Customer service has not responded to my complaints for a week.
Translated reviews
M
Mandy C.
Rating: 1 out of 5
following a purchase from 10/06/2026
Sausage arrives with mold.
Translated reviews
Response from la boutique des saucissons
Hello Mandy, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.
F
Frederic K.
Rating: 1 out of 5
following a purchase from 17/01/2026
Investigation procedure already initiated. We have already informed the merchant that you did not receive your order. He should get back to you as soon as possible. Never had a response...
Translated reviews
Response from la boutique des saucissons
Hello Frederic, we are truly sorry for this situation. We will contact you directly to find a solution quickly.
A
Angeline P.
Rating: 1 out of 5
following a purchase from 10/06/2026
The sausage arrived with greenish mold.
Translated reviews
Response from la boutique des saucissons
Hello Angeline, as with your other review, it is actually the natural bloom of our dry sausages, and not mold — the article on our site explains this in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. Please feel free to contact us with photos if you have any doubts. We are still sorry for the concern this may have caused.