Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.
The shipment was fast. The sausages are good but not exceptional either... They may be artisanal, but on a large scale! Some are really fatty. I wanted to make my comment to customer service... No response via their form and even less on Facebook. Too bad
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Tatiana G.
Rating: 1 out of 5
following a purchase from 15/02/2024
Order never received. Customer service non-existent, do not respond to emails. No refunds to date.
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Jean-louis P.
Rating: 1 out of 5
following a purchase from 24/02/2024
I can't give my opinion on the products ordered because I still haven't received my parcel.
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Karine T.
Rating: 1 out of 5
following a purchase from 21/01/2024
The parcel still hasn't arrived...
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david L.
Rating: 1 out of 5
following a purchase from 09/02/2024
No more than the mass market. No interest
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THIERRY Z.
Rating: 1 out of 5
following a purchase from 26/01/2024
The black olive grignottes arrived in an airtight plastic bag. They were sticky and very moist, far from being dry sausage. I contacted customer service by e-mail and received no reply.
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Philippe T.
Rating: 3 out of 5
following a purchase from 26/01/2024
It bothers me a lot to give you only 3 stars instead of the 5 you deserve! But you sent us an assortment of sausages, several of which are hazelnut flavoured, and my wife and I are allergic. Usually they're all plain, so I hadn't anticipated this! Too bad!
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Thierry J.
Rating: 3 out of 5
following a purchase from 21/01/2024
Delivery promised in 48h00 but 1 week for
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Pierre S.
Rating: 1 out of 5
following a purchase from 14/01/2024
3 sausages are impossible to cut without a chainsaw, this is the third time I have pointed this out to you...please read your emails !!!!!!!
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Martine B.
Rating: 1 out of 5
following a purchase from 29/12/2023
Very, very fatty Corsican coppa
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Emilie V.
Rating: 1 out of 5
following a purchase from 06/01/2024
Few different varieties and moreover they look like rubber in the mouth and no taste Disappointed
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Helene T.
Rating: 3 out of 5
following a purchase from 18/12/2023
In the box, among all the sausages, the tomato confits and the tubes of crême de marron are not protected against the "castagne" :-( Conclusion: one of the confits has broken and the tubes arrive crushed.
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David T.
Rating: 1 out of 5
following a purchase from 17/12/2023
Sorry, but only one of the lot was good because it was still tender. The others are thin and far too hard to be appreciated. I wanted to try your site but unfortunately I won't be ordering from you again.
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Alice D.
Rating: 3 out of 5
following a purchase from 15/12/2023
When I received the parcel, the bag of sausages was open and a cup was broken. What's more, I chose express delivery (24h) at a relay point, and I didn't receive it until 5 days after dispatch. I ordered it on the 15th, sent it on the 18th and received it on December 23rd. The sausages are still very good, but for a Christmas present it's not great to receive it in this condition.
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YannICK V.
Rating: 1 out of 5
following a purchase from 15/12/2023
Charcuterie so dry it was impossible to cut!
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Fabian F.
Rating: 1 out of 5
following a purchase from 03/12/2023
Hello, I ordered several dobt boxes, one with downgraded sausages and when we offered it and opened it, the sausages had a sticky appearance and smelled of urine. We had to throw the whole box away. But no worries with the other boxes.
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olivier M.
Rating: 3 out of 5
following a purchase from 07/12/2023
Correct sausage but lacks a bit of flavour
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emilie G.
Rating: 1 out of 5
following a purchase from 05/12/2023
Very disappointed. I haven't tasted the sausages yet so I won't judge the product but then the food packaging and chrono frzsh is zero!!!! Delay low-end package in a vulgar cardboard .... For an evening saying box 1 offer is limit. My sausages were exposed because the packaging crushed under the parcels of the relay point!!!! You have to think at least a little about the transport and journey your food is going to make !!!!! Rigid cardboard boxes do exist !!!!! So clearly not happy and I've sent two emails I've had no response so soap non-existent!
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Carole P.
Rating: 3 out of 5
following a purchase from 04/12/2023
The package was not the weight indicated. I sent an email with photos to say so but no response from you.
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Georges B.
Rating: 1 out of 5
following a purchase from 21/11/2023
products delivered not in conformity with the offer
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Katia D.
Rating: 3 out of 5
following a purchase from 27/11/2023
The sausages are good. The pâtés are bland because they are poorly seasoned. Chestnut products are also bland and lack sweetness (sugar, cream....).
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Julien L.
Rating: 3 out of 5
following a purchase from 19/11/2023
I received my damaged order and out of the three items ordered, one sausage is damaged. I'm still waiting for customer service to get back to me.
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Geoffroy D.
Rating: 1 out of 5
following a purchase from 16/11/2023
I was unpleasantly surprised when I discovered my parcel. I found worms in my package of cookies. Dispute with seller still ongoing...
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CHRISTINE F.
Rating: 1 out of 5
following a purchase from 17/11/2023
Products very badly packed. Delivery place not respected. First and last order
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Michel C.
Rating: 3 out of 5
following a purchase from 01/11/2023
Unwrapped sausage in bulk....bonjour l'hygiène!!!
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daniel O.
Rating: 1 out of 5
following a purchase from 24/10/2023
The order of products (coppa, lonzo) does not correspond to my order, I received smoked products and not tradistionnel.
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Jean Serge R.
Rating: 1 out of 5
following a purchase from 22/10/2023
Sausage too fatty
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Mélissa K.
Rating: 1 out of 5
following a purchase from 23/09/2023
I never received my order.
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Roger P.
Rating: 3 out of 5
following a purchase from 20/09/2023
Fair product
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Sandrine D.
Rating: 3 out of 5
following a purchase from 16/09/2023
The charcuterie was very good. But the packet of chestnut cakes was full of mealworms. Some of the charcuterie was not packaged (although it was a box). The sausage was right out of the box, even though you say you can eat the skin. It wasn't hygienic. What a shame!
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Alice L.
Rating: 1 out of 5
following a purchase from 02/09/2023
Order never received + zero returns from seller = €40 lost I REALLY DO NOT recommend
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Monique S.
Rating: 3 out of 5
following a purchase from 01/09/2023
HAM A LITTLE DRY
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Bruno W.
Rating: 3 out of 5
following a purchase from 03/09/2023
Lack of seasoning. Quality meat, but not spicy enough. Bland overall. Except Ardèche sausage.
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René D.
Rating: 1 out of 5
following a purchase from 24/06/2023
I ordered 2 wild boar sausages and received wild boar and pork.
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Sophie B.
Rating: 3 out of 5
following a purchase from 10/06/2023
Bought 4 beers received only 2
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patricia D.
Rating: 3 out of 5
following a purchase from 28/05/2023
The products are good but there was no wicker box .
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Christelle M.
Rating: 1 out of 5
following a purchase from 18/05/2023
Parcel never received! Every day I'm told it will be delivered in 24 hours... The driver calls me and tells me he's on his way, but no one shows up. I've been promised my parcel every day for over 10 days... Of course, no one takes responsibility for assuming that the parcel is lost and reimbursing me! In short. Site to avoid!
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Cédric R.
Rating: 3 out of 5
following a purchase from 28/04/2023
The sausages were good, but the order was not complete.
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Jean-Claude S.
Rating: 1 out of 5
following a purchase from 03/05/2023
I sent you a message to which you did not reply. The sausages were hard as wood and inedible. I am very disappointed and surprised that such products could be delivered. The other products were very good.
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Daniel A.
Rating: 1 out of 5
following a purchase from 03/05/2023
One of the 2 sausages bought was all porous with no taste except a rancid taste ...inedible ...very disappointed ....
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