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A
Rating: 3 out of 5
A little disappointed by the quality of the products. It seems to me that on previous orders, the products were more carefully manufactured.
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 047 published reviews
Summary of reviews
Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.
Reviews 1 and 3 stars
Reset filtersD
Rating: 1 out of 5
Hello, I'm really not happy with what I ordered from your store. I picked up the opened packaging and there is nothing to protect the sausages, no wrapping at all. I ordered this as a gift for a friend. It's really wrong, disrespectful to have sent it like that! It's really unprofessional and unhygienic. I hope at least, for my friend's sake, that it will taste good. Best regards. Miss Diaw
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Response from la boutique des saucissons
Hello,
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
We're very sorry for the inconvenience. We apologize for the inconvenience and will take your feedback into account to improve your customer experience.
As far as packaging is concerned, we have indeed chosen to sell our products "naked" to limit the use of packaging.
Nevertheless, we hope you were satisfied with the taste and hope to see you again on our site.
Have a nice day,
La Boutique des Saucissons
C
Rating: 1 out of 5
Two e-mails sent, no reply
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M
Rating: 3 out of 5
The sausages were very fatty but smelled very good.
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A
Rating: 3 out of 5
good except that in the package "downgraded sausages" sausages with missing pieces it looks a bit weird, moreover no label to identify such or such variety, if we find one we like impossible to recommend the same, I do not think to take this article in the future, the small price difference does not justify these disadvantages
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J
Rating: 1 out of 5
Borderline scam. I'm thinking of doing a meat analysis. My order has gone to waste.
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Response from la boutique des saucissons
Hello Mr,
I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
I have sent your notice to my complaints department who will contact you to find out why your products were the way they were and consider sending you back some products.
Good day to you and sorry for not meeting your expectations.
M
Rating: 3 out of 5
The quality of the sausages was good, but this time the parcel arrived damaged and greasy, even though it was supposed to be delivered by chronofresh. I sent an e-mail to inform you of the problem but have not yet received a reply. Yours faithfully
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S
Rating: 1 out of 5
it's a pity that the chronofresch deliveryman is totally dishonest the parcel brought only on thursday 7th july was THROWN over the grate in the garden where the temperature was 31°, fortunately we got it back before dark I think you are obliged to warn this service, for my part I have made 3 complaints for the moment without any answer I am thinking before using this service pity for your house good to you S.Lupé
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P
Rating: 3 out of 5
too much salt
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P
Rating: 1 out of 5
I realize that I was tricked, in any case thank you play well against part, I'll make you bad publicity!!!
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H
Rating: 3 out of 5
Disappointed because I ordered 2 sausage boxes and only got 2 kinds. I thought I could taste more flavors. Otherwise very good sausages
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M
Rating: 1 out of 5
no real opinion, the parcel having arrived empty (emptied during transport presumably). On the other hand, I'm still waiting to hear from the sausage store about what's next.
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A
Rating: 3 out of 5
nothing extraordinary, a range of sausages that can be found in retail outlets without any problem at a much lower price, but the big problem is the delivery packaging, a cardboard box that's not even watertight with the products inside without any packaging, so it's open to all the smells and external pollution that reigns in delivery lorries, I don't mind limiting packaging for the sake of ecology but hygiene should also be taken into account.
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C
Rating: 3 out of 5
This delivery was a little too advanced on the curves and too much pepper on the long ones.
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C
Rating: 1 out of 5
hello i ordered my parcel on 7/04 and i was supposed to receive it on 12/04unfortunately i was not at home at that time so the order went to listant no problem but i had to wait until 25/04 to receive an email from the company telling me that my parcel had arrived at my home as this was not the case so i pressed the button "i have not received my parcel" but now it's been 4 days since i had any news.
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C
Rating: 3 out of 5
Dry sausages are excellent. And the sausage saurizo extra strong .manque de puissance à par sa excellant
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C
Rating: 3 out of 5
I received my parcel and found the sausages too dry. I asked that they not be too dry.
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F
Rating: 3 out of 5
The sausages are good, but the after-sales service is non-existent. This is essential and therefore deplorable. The last package arrived with a hole in it, missing sausages... What more can I say?
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F
Rating: 1 out of 5
last parcel the big sausage full of fat not terrible
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V
Rating: 1 out of 5
No indication on the product and its conservation, product put in box, delivery in relay whereas I asked for the delivery at residence!
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G
Rating: 1 out of 5
Disappointed with the presentation for a gift box. A well-presented box would have been nice.
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A
Rating: 3 out of 5
very good sausages, but I didn't expect to get them in a simple box, I expected to have a proper presentation to offer.
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A
Rating: 1 out of 5
Misleading site, far from artisanal. See 60 millions de consommateurs.
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D
Rating: 3 out of 5
good sausages but not exceptional either
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F
Rating: 1 out of 5
Delivery arrived more than 5 days after ordering. Quality of sausages/dried sausages a little better than that found in supermarkets, but still expensive. I won't be ordering from them again, as you can find artisanal sausages for the same price in other online stores.
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I
Rating: 3 out of 5
The merchandise is excellent, but the packaging leaves much to be desired. Chorizos right out of the box (which has 4 large air holes, so the goods are at the mercy of an indelicate person) and no use-by date is indicated, contrary to what I've been told since I first noticed it.
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G
Rating: 3 out of 5
Disappointed by the packaging, the sausages are good.
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D
Rating: 3 out of 5
Extra-strong chorizo? Not at all! Too bad...........
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