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C
Rating: 1 out of 5
Hello, Delivery OK, but that's really the only good thing!! The two sausages are so dry and hard that it's difficult to slice them. Such a shame. Best regards
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 048 published reviews
Summary of reviews
Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.
Reviews 1 and 3 stars
Reset filtersM
Rating: 3 out of 5
Despite my report on the incorrect packaging, I recommend these sausages, but it's a shame not to have received any feedback on this lack of hygiene for the sausages that were touching the cartons directly.
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C
Rating: 1 out of 5
Disappointed by the content and the packaging
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M
Rating: 3 out of 5
A bit disappointed by your goat cheese sausage which is usually much more generous in cheese (no cheese taste this time). However, all the others are always great, and nothing to say about the delivery service.
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A
Rating: 3 out of 5
The taste is not up to par for me this time. Email sent and awaiting a response from you.
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T
Rating: 3 out of 5
Good product, but I ordered 2kg of downgraded sausage, I received 1kg600, a bit disappointing
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G
Rating: 1 out of 5
Sausages too dry, I will not reorder.
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L
Rating: 3 out of 5
It's a pity there wasn't a mix. Out of 4kg, only 2 sausages, usually more choices.
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S
Rating: 3 out of 5
I had a small delivery issue, customer service is non-existent, too bad because the products are very good...
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I
Rating: 3 out of 5
the curved sausages are a bit too hard .... we used to buy them regularly at Leclerc .... a long time ago, customers didn't buy them .... stupidly, because the noble mold is green !!!! we are happy to have found the product online, but they are too hard !!!!
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T
Rating: 3 out of 5
The sausages are too dry
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B
Rating: 1 out of 5
I received 8 identical plain sausages.... in short, they could have mixed it up a bit.....
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B
Rating: 1 out of 5
So I already had to follow up to get my delivery because they forgot to deliver it to me, and instead of 2kg of sausages as ordered, I weighed it at home, it only weighs 1.172 kg! Just by carrying the package, we could feel that it didn't weigh 2kg!! Disappointed, I do not recommend!
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V
Rating: 1 out of 5
Fast delivery
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L
Rating: 1 out of 5
If the store was closed when I placed my order, it was enough to report it and specify when delivery would be possible. On the other hand, like many online merchants, you could charge the order at the time of shipment!!! So 1: I pay on August 15 2: you validate the transit while Colissimo still doesn't have the package 3: on August 26 no trace of your package with Colissimo, which means 8 business days. Therefore, you will kindly refund me. Thank you
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N
Rating: 1 out of 5
Delivery received but the sausages are too hard to eat. This is the first time I am disappointed.
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A
Rating: 1 out of 5
No delivery received! Annoying. If it still comes, hopefully the quality will at least be satisfactory! If not, tough luck, and I won't order online anymore, which I have been doing less and less!
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Y
Rating: 3 out of 5
good sausage but nothing more
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A
Rating: 1 out of 5
After contacting the store, I never received my order.
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D
Rating: 1 out of 5
there are not 2 kg like every order I have placed so I do not thank you
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V
Rating: 3 out of 5
Error in the order, no contacts before refund following the email sent. I wanted my item and not a refund precisely. The communication is poor. I did not make the mistake, but it is not very professional to tell me that they do not ship an item even if they are responsible.
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L
Rating: 3 out of 5
Super high-quality cured sausages, but the dry sausage and fuet range has already arrived way too dry, impossible to keep for a minimum amount of time.
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G
Rating: 3 out of 5
The package was open and part of my order was missing. Too bad ... Otherwise, the products are always delicious.
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M
Rating: 1 out of 5
Very disappointed with the delivery, indeed, the country pâté box was open, the packaging was grossly taped, the grease had leaked and the package was greasy. After the complaint, the only response received was: refunded
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C
Rating: 3 out of 5
Delivery took way too long. Eight days when the site indicates 48 / 72 hours.
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V
Rating: 1 out of 5
Package opened Missing more than 80% of the products Moreover, those received were inedible, greasy skin, shiny and rancid smell. 80€ lost
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H
Rating: 3 out of 5
I received my package on time but the small toasts were under the heaviest items and as a result, they are all broken, this is absolutely not presentable for my guests, I am disappointed, I sent a complaint email and I am still waiting for a response.
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C
Rating: 3 out of 5
Snack order not crazy, I prefer the sausages
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S
Rating: 3 out of 5
Hello received but with the heat the pastries have opened. All filled with pastry inside.
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D
Rating: 3 out of 5
I did not receive exactly what I ordered and the weight of the items was much lower than advertised. But overall the quality is there.
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J
Rating: 1 out of 5
Second order where I am disappointed, the first where we do not receive what is described on the site, the second on a downgraded batch where the sausages do not have the same quality as previous orders.
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V
Rating: 3 out of 5
Everything is fine. However, I wanted to test the filet mignon from Occitanie. Everything is fine, except for the filet mignon from Occitanie that I wanted to test and turns out to be a real disappointment!! Soft, not dry - tasteless (no flavor), in short, how can you sell such a product??
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M
Rating: 1 out of 5
Old sausage harder than a broken tooth trash! The sausage was not bad though.
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A
Rating: 1 out of 5
Non-compliant food packaging. Sausage in straw delivered in a very damaged box during transport. Impossible to eat the sausages due to the risk of contamination.
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J
Rating: 3 out of 5
At the reception, a terrine was opened (lid unscrewed)
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P
Rating: 3 out of 5
Loyal customer and satisfied review not to be published just 2 critiques. 1/ packaging too succinct the strong smell even if it is pleasant should be better contained…………… 2/The most annoying the wood packing of the resinous too fresh manifestly the strong nauseating smell mixed with the smell of the sausages. The worst this frayed wood sticks to the reformed sausages and others have to be brushed despite everything particles remain and as the skin is eaten problem, too bad and annoying!
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A
Rating: 3 out of 5
the 2kg box is really good, however the price for the heart is excessive compared to the weight
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E
Rating: 1 out of 5
Disappointed to have received the same sausages in the package...
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P
Rating: 1 out of 5
Very well received and very good products !!
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M
Rating: 3 out of 5
I only learned after several correspondences where the package was made available for pickup. It took 2 weeks. An alert must come after the order indicating where the goods can be picked up.
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