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O
Rating: 1 out of 5
Poorly packed parcel, sausages loose in a box, and damaged parcel... One star just because the sausage is good
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 326 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 1 and 3 stars
Reset filtersM
Rating: 1 out of 5
I never received my package. I had to call several times to get news, very disappointed.
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S
Rating: 3 out of 5
Only au sacisson au piment tastes really good. It's impossible to tell what the others are. Too bad.
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R
Rating: 3 out of 5
Mixed order experience: when I received the confirmation email, the "view your order" link didn't work. As a result, I couldn't really check or follow up.
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T
Rating: 3 out of 5
Unfortunately I wasn't able to pick up my parcel, I live quite far away, and the pikup relay was closed when I passed, I waited more than 3.5 hours... I won't be making any more effort and I won't be ordering from France unfortunately, far too complicated, at your expense, but we can't count on the presence of qualified people at the relay points... So I've given up trying to recover the parcel... Best regards Thierry Sciboz
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A
Rating: 3 out of 5
Inedible pesto sand ...
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I
Rating: 1 out of 5
I have not received my parcel
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S
Rating: 1 out of 5
I haven't received my parcel and I haven't heard from you or the delivery person. I put a star because I have to. But I would have liked to put none.
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A
Rating: 1 out of 5
Ordered almost 2 weeks ago. No news of my parcel. No way to reach them. I hope I haven't been fooled ...
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A
Rating: 1 out of 5
Parcel arrived damaged + theft from my parcel .
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J
Rating: 1 out of 5
Sausage with lots of mold.
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V
Rating: 1 out of 5
My parcel has been eaten by gnawers
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C
Rating: 1 out of 5
Package still not received
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F
Rating: 1 out of 5
I received the wrong parcel, moreover, I only received pure pork sausage, aloes that I wanted several kinds.
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D
Rating: 1 out of 5
I ordered on November 20, delivery within 48h 72h. Today 28 11 I zi Still nothing received I wait for the parcel to leave very disappointed
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A
Rating: 3 out of 5
no access to invoices from the customer area whereas the old site had no problems....
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K
Rating: 1 out of 5
Scam, I have declared this site to the fraud control authorities
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K
Rating: 1 out of 5
Several problems with delivery no response to emails or messages sent
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H
Rating: 3 out of 5
Well We'll see when they start opening it......
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M
Rating: 1 out of 5
Two weeks since I placed my order with you and still no parcel. I won't do it again. Much too long for the price we pay.
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E
Rating: 1 out of 5
I ordered 2 kg of sausage. When I received my order, I only had 1.7 kg, i.e. 15% less than I had paid for! I asked for an explanation but received no reply from them. It's a scam, pure and simple. I don't recommend it.
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S
Rating: 1 out of 5
Ordered November 18 Package still not here. No one is responding to messages!
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P
Rating: 3 out of 5
At the time of purchase, delivery was expected to take between 24 and 48 hours. I placed the order on November 15th and the parcel was delivered on November 25th, 10 days later. That's a long way from 48 hours.
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C
Rating: 1 out of 5
10 days after ordering, still no reception...even though it's an advent calendar that has to go to Reunion! I'm following my parcel...it's been in "preparation" since Thursday...that's a long time to prepare, isn't it! On the other hand, I sent an e-mail but got no reply, which is as much as to say that I wouldn't recommend you!
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B
Rating: 1 out of 5
On the site it was noted delivery in 24 to 48 hours but these deadlines were not respected and I am not on the metropolitan territory any more. I have asked for my order to be cancelled, but to date there has been no reply.
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S
Rating: 1 out of 5
It's been 10 days since I placed my order and I still haven't received anything,
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M
Rating: 1 out of 5
Still not received
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M
Rating: 1 out of 5
Still nothing after 12 days
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D
Rating: 1 out of 5
Ridiculous packaging, the sausages were thrown into a cardboard box. The sausages underneath started to mould with the cardboard during transport. My wife wonders if you take us for pigs to pack in such a way. It's impossible to enter your intra-community VAT number on the website, which means you have to pay VAT for a company abroad. I've pointed this out to your IT guy, but he doesn't give a damn.
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P
Rating: 1 out of 5
Packaging in poor condition not distributed
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C
Rating: 1 out of 5
I did not receive my package although it is marked delivered, I sent emails but no response I am not at all satisfied 30 € money, it makes me happy
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H
Rating: 1 out of 5
Sausage arrives with rancid smell...
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E
Rating: 1 out of 5
I absolutely do not recommend ordering never received
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D
Rating: 3 out of 5
Too bad they didn't have a second shipping box.
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M
Rating: 3 out of 5
Good products but it's a shame they're not packaged because they're delivered as is in a box
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L
Rating: 3 out of 5
The product is of good quality. Delivery times not respected, even with Chronopost (no D+1 delivery for orders placed before 1pm).
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B
Rating: 3 out of 5
On the scales, the sausages weighed 1.8kg instead of the advertised 2kg.
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G
Rating: 3 out of 5
more nougat (authentic)
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V
Rating: 3 out of 5
Several items are missing
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H
Rating: 1 out of 5
Hallo , wir haben Wurst am 10.10. bestellt bis jetzt 21.10. haben wir kein Wust bekommen!
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