The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Hello Aurelien, we are sorry that your order was not delivered within the expected time. Please feel free to contact us at [email protected] if you would like more details about this delay.
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Jeremy D.
Rating: 3 out of 5
following a purchase from 14/06/2026
A bit disappointed with my last order, sausages in the box completely soft.
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Response from la boutique des saucissons
Hello Jeremy, thank you for your feedback. We send our sausages rather soft, the texture being a matter of preference, but feel free to let them dry for a few days in the open air: with the heat they harden quite quickly. We are sorry that those in this box seemed completely soft to you and we note your comment.
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Gaetan F.
Rating: 2 out of 5
following a purchase from 18/05/2026
The heart sausage product for Mother's Day was neither beautiful nor good.
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Response from la boutique des saucissons
Hello Gaetan, we are sorry that this heart sausage did not convince you, neither in appearance nor in taste. Please feel free to contact us at [email protected] so that we can pass your feedback to our workshop. Note that we have already made some changes to the recipe for the next editions.
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Benjamine D.
Rating: 2 out of 5
following a purchase from 01/06/2026
The 2 sausages arrived moldy...I am not happy with my order. What do you propose?
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Response from la boutique des saucissons
Hello Benjamine, it is actually the natural bloom that develops on our dry sausages, and not mold — an article on our site explains it in detail: https://laboutiquedessaucissons.fr/blogs/news/fleur-naturelle. We are sorry that this has disappointed you, please feel free to contact us if you wish.
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Julie M.
Rating: 3 out of 5
following a purchase from 09/06/2026
I ordered for Father's Day, unfortunately it was not carefully packaged and everything was crushed
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Response from la boutique des saucissons
Hello Julie, we are sorry that your order for Father's Day arrived poorly packaged and damaged, this is not what we want. Please feel free to contact us with photos at [email protected] so that we can find a solution.
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Clara C.
Rating: 2 out of 5
following a purchase from 09/06/2026
The package tracking didn't work, once my package arrived I was disappointed by the size of the sausage it's all thin and small I expected something bigger for the price...
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Response from la boutique des saucissons
Hello Clara, we are sorry for the issue with the parcel tracking, as well as for the size of the sausage that did not meet your expectations for this price. We note your feedback.
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Fabien F.
Rating: 3 out of 5
following a purchase from 09/06/2026
I wanted to have a direct contact but no... Just an error in the order: 2 orders made. 1 a pack of mini sausages and the other in downgraded sausages but received 2 orders of mini sausages.... nothing serious in itself but I would have liked to be contacted to discuss it...........
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Response from la boutique des saucissons
Hello Fabien, we are sorry for this error on your order. We will contact you directly to clarify the situation.
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Stephane G.
Rating: 3 out of 5
following a purchase from 09/06/2026
correct merchandise, despite regular stockouts, more than eight days to receive the package after ordering, and especially UPS not delivering the packages, marking us as absent to drop it off at a relay and not making their rounds. package picked up at royal shop 76260 EU. the manager was unhappy because he left her a very large volume of packages and many customers came and were unhappy. this has already happened twice in a row
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Response from la boutique des saucissons
Hello Stéphane, we are sorry for these recurring stock shortages and delivery issues with UPS — we understand the inconvenience this causes, both for you and for the pickup point. We are forwarding this feedback to our carrier to improve the situation.
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Claudine D.
Rating: 3 out of 5
following a purchase from 08/06/2026
Hello, the sausage was not in its box upon arrival. A small piece of tape was missing to close the box and some padding would have been welcome to secure the box. Too bad
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Response from la boutique des saucissons
Hello Claudine, we are sorry that the sausage arrived poorly packed in its box, with a closure issue. We note your comment to improve our packaging. Please feel free to contact us at [email protected] if you wish.
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Charlotte K.
Rating: 2 out of 5
following a purchase from 08/06/2026
At the time of the order, I was told a delivery time of one day (package delivered the next day). This time was not respected. It's not a big deal but it would be better to indicate longer times if you are not sure you can meet them. Additionally, there was a missing sausage in my order. I wanted to give it as a gift so this was very upsetting. I called customer service, not a single apology... I understand that the person on the other end is not responsible but still, it's the least they could do.
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Response from la boutique des saucissons
Hello Charlotte, we are sorry for this unmet deadline. We will contact you again to offer you a commercial gesture for this inconvenience.
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Georg T.
Rating: 3 out of 5
following a purchase from 05/06/2026
Packaging insufficient. The sausages come into direct contact with the cardboard box and printed! Paper https://www.fibl.org/fileadmin/documents/shop/1661-mineraloelruekstaende.pdf "The most important transition is, however, the one from food packaging. In this case, the mineral oil components migrate either directly from the cardboard packaging (primary packaging or outer box) or from the mineral oil-containing printing ink on the packaging into the food."
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Daniel R.
Rating: 3 out of 5
following a purchase from 05/06/2026
Real loose in the box not even wrapped in paper. The package shop complained about the smell. Packaging and hygiene not satisfactory.
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Justine P.
Rating: 3 out of 5
following a purchase from 05/06/2026
Very disappointed with the heart sausage which is all flat and seems to be spoiled.
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Response from la boutique des saucissons
Hello Justine, we are sorry that this heart sausage seemed flat and different from what you expected. We note your feedback and will pass it on to our workshop. Please feel free to contact us at [email protected] with photos if you wish.
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Melodie B.
Rating: 3 out of 5
following a purchase from 03/06/2026
Order delivered quickly but sausage was next to packaging boxes and even sweating the packaging box, disappointed to offer this
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Response from la boutique des saucissons
Hello Melodie, we are sorry that the sausage arrived sweating, to the point of even soaking the packaging — this can happen during high heat while transporting. We are sorry for this bad experience, especially since it was meant as a gift. Please feel free to contact us at [email protected] if you wish.
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Jean-Louis S.
Rating: 3 out of 5
following a purchase from 01/06/2026
average quality!
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Response from la boutique des saucissons
Hello Jean-Louis, thank you for your feedback. We are sorry that the quality did not meet your expectations. Do not hesitate to tell us more at [email protected], we are here to listen to you.
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Caroline T.
Rating: 3 out of 5
following a purchase from 03/06/2026
One of my sausages arrived moldy. After 3 emails and rather mixed comments on different social networks, I received a refund. We will taste the products to see if they are good. For that reason, I cannot rate higher for this order.
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Response from la boutique des saucissons
Hello Caroline, we are sorry for this moldy sausage as well as for the delay in receiving a response from us — this is not the service we wish to offer. We are glad to have been able to process your refund, and we apologize again for this inconvenience.
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Jessica P.
Rating: 3 out of 5
following a purchase from 29/05/2026
The package arrived quickly, however I am disappointed with the dried tenderloin which weighs 220g instead of the expected 300g.
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Response from la boutique des saucissons
Hello Jessica, you are right, the weight stated on our site is 230g and not 300g, and there was indeed a discrepancy with the 220g received — an error on our part. We are sorry. Do not hesitate to contact us at [email protected], we will gladly make a gesture on your next order.
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Thomas R.
Rating: 3 out of 5
following a purchase from 25/05/2026
I had ordered Coppa corse and not original ham from Corsica, but a filet-like ham from the mainland
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Sebastien K.
Rating: 3 out of 5
following a purchase from 24/05/2026
sausages that have been heated
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Response from la boutique des saucissons
Hello Sebastien, we are sorry that the sausages got warm during transport. Please feel free to contact us at [email protected] if you would like to tell us more.
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Timo P.
Rating: 2 out of 5
following a purchase from 22/05/2026
Dear Sir or Madam, Unfortunately, upon receiving our package of salami, we noticed that it had been gnawed by rodents. As a result, we had to throw away two bags of sausage. This inconvenience is all the more regrettable as it leads to financial losses, but especially considering the work invested and the animal slaughtered for its production. Could you consider using more robust or different packaging in the future to prevent such damage or losses related to transport and pests? We would appreciate your suggestions and any indication of possible compensation. Sincerely, Timo Perzborn
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Eric Z.
Rating: 3 out of 5
following a purchase from 17/05/2026
The selections were too predictable in terms of the flavors that were going to arrive for the snacks.
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Response from la boutique des saucissons
Hello Eric, as we have already had the opportunity to explain to you, the anti-waste packs are made up of downgraded products solely for aesthetic reasons, which explains a random and non-customizable selection in advance. However, we do take note of your comment.
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Loic G.
Rating: 3 out of 5
following a purchase from 20/05/2026
Good products, but packaging leaves something to be desired
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Response from la boutique des saucissons
Hello Loic, thank you for your feedback. We are sorry that the packaging did not meet expectations, and we note your comment to improve it.
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Marlene F.
Rating: 2 out of 5
following a purchase from 08/03/2026
The glass was broken overall I am not satisfied moreover it was for a gift
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Sebastien R.
Rating: 3 out of 5
following a purchase from 13/05/2026
Very good variety of sausage and very good but I regret that they are already "sticky" at delivery, despite the indicated expiration date I don't think they will still be edible in 1 month
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Anthony V.
Rating: 2 out of 5
following a purchase from 11/05/2026
Not many varieties and sometimes poor quality sausages (difficult to remove casings, mold, etc).
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Johann S.
Rating: 2 out of 5
following a purchase from 11/05/2026
Customer service unfortunately not reachable. Wrote several emails, received no response. Ordered goods were fine.
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Dipl.-Ing. H.
Rating: 2 out of 5
following a purchase from 09/05/2026
1.) Design the homepage multi-lingual or adapt it to the customers! 2.) The instruction manual should be in German or designed multi-lingual! 3.) Pack the sausage better inside the shipping box - was loose in the box?
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Agnes K.
Rating: 3 out of 5
following a purchase from 06/05/2026
Goods arrived in a completely dented box, some corners were open, the sausages were thrown in without inner packaging. It was much better with the previous order.
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Devin S.
Rating: 3 out of 5
following a purchase from 06/05/2026
Medium quality, unfortunately only one type..
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Paul T.
Rating: 2 out of 5
following a purchase from 06/05/2026
2 stars for good delivery. I don't like the sausages at all, expected something like Aoste...
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Jean-Jacques G.
Rating: 3 out of 5
following a purchase from 27/03/2026
Fast and compliant delivery. Missing labels to know the type of sausage. Sausages that harden quickly.
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Thomas S.
Rating: 2 out of 5
following a purchase from 20/04/2026
Unfortunately, everything is just very small, thin, very dry, and very hard snack sausages
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Louis M.
Rating: 3 out of 5
following a purchase from 17/04/2026
A completely relative experience. One of the discount codes purchased on the Groupon site did not work. The chat hotline was not satisfactory. I had to make my purchase without benefiting from my promotion. Fortunately, afterwards, I was refunded by your site the correct amount of the promotion. So.... I will not attempt this type of purchase again. Too risky as a process.
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Michel R.
Rating: 2 out of 5
following a purchase from 17/04/2026
The bags arrived torn and the products scattered inside the box
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Emmanuelle B.
Rating: 2 out of 5
following a purchase from 13/04/2026
Sausages very very very downgraded, very very very disappointed compared to my first purchase which was identical. In the downgrade, you should set levels... Delay in delivery, package arrived very very very dirty...
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Antoine B.
Rating: 2 out of 5
following a purchase from 06/04/2026
Moldy receipt..
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Andreas S.
Rating: 2 out of 5
following a purchase from 27/03/2026
No interesting varieties, nearly everything tasted the same. Should have something with olive included. None. Also no chorizo!! 80% extremely fatty, real fat flakes. However, the mini sausages in the bag were great. The large ones should be like that too! Will not buy again.
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Adrien B.
Rating: 2 out of 5
following a purchase from 05/04/2026
Very poorly packaged, the sausage touched the packaging box
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Torsten H.
Rating: 3 out of 5
following a purchase from 28/03/2026
The delivery took a long time, the package was opened and crushed. It is very unfortunate that 1 sausage has a best before date in May and all other 9 at the end of June.
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Markus W.
Rating: 3 out of 5
following a purchase from 28/03/2026
English description of the different sorts is a minimum, also packaging should have been more in paper, only one sheet of paper for six Salami is not very hygienic. The taste is good.
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