Customer reviews of la boutique des saucissons

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9,3 /10
Overall rating: 9,3 out of 10
Based on 6 048 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and fast shipping, with many orders arriving promptly and products arriving in good condition. The main strength highlighted is product quality and taste, with numerous mentions of delicious, flavorful sausages, salamis, and charcuterie, often described as excellent or top-notch. Shoppers also note helpful organization and value, including well-packaged orders, clear categorization in some deliveries, and overall dependable service that keeps them returning for repeat orders. Customer appreciation is reinforced by strong endorsements and willingness to recommend the shop to friends and colleagues.

Reviews 2 and 3 stars

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C
christine B.
Rating: 2 out of 5
following a purchase from 23/09/2024
I ordered 2kg of snakkis and received a mixture of mismatched sausages. The company was supposed to send me back the right package, which I never received. This store is not serious despite my reminders and no response.
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Guy T.
Rating: 3 out of 5
following a purchase from 18/09/2024
You've changed direction The sausages aren't the same now they're white I think it's not the same production? Here is my opinion
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Elodie B.
Rating: 3 out of 5
following a purchase from 18/09/2024
I ordered several sausages, 1 was missing from my order and another was delivered 2 times.
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Benedicte G.
Rating: 3 out of 5
following a purchase from 09/09/2024
Sausages impeccable, jam jars moldy!!!!
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Bernard B.
Rating: 3 out of 5
following a purchase from 08/09/2024
Package received on time. Cardboard packaging for 5 sausages with a bit of straw around, I would have liked the pieces at least separated in a paper. Only one was wrapped in plastic, the others were loose. 2 sausages very good. 2 others very dry but good. Chorizo very good.
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Manuella C.
Rating: 3 out of 5
following a purchase from 12/09/2024
A little disappointed I find it very fatty and poorly explained because I thought there were several varieties and that two plus one chorizo.
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SAS L.
Rating: 3 out of 5
following a purchase from 08/09/2024
I placed my order on Sunday and when I phoned on Thursday because I was worried it still hadn't left. Then I was supposed to receive the parcel on Friday because I had an activity on Friday evening and Saturday evening, but as a result I only received it on Monday afternoon. So I'm disappointed, and also for the packaging and the messy contents.
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Ludivine T.
Rating: 3 out of 5
following a purchase from 07/09/2024
Very good products, but a lot of mistakes when ordering. Otherwise great
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Romain C.
Rating: 3 out of 5
following a purchase from 06/09/2024
I have ordered several times and I order saussicons downgraded snacking, but twice I had the wrong order, this order is part of the one that was not good, I sent a message to support but nothing no solution was found, so I end up with things I did not want, that does not prevent me from recommending because I love them, snacking not others.
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Jean Marc E.
Rating: 2 out of 5
following a purchase from 04/09/2024
Unfortunately, the sausages are much too dry and therefore very hard to cut.
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desmazieres S.
Rating: 3 out of 5
following a purchase from 24/07/2024
Always products out of stock and not mentioned as such. Labelling problem too and it's not the first time...
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Françoise P.
Rating: 2 out of 5
following a purchase from 24/07/2024
Good products, but shipped in very poor conditions in hot weather to ensure good preservation.
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Sophie D.
Rating: 3 out of 5
following a purchase from 14/07/2024
The products are fine, but the sausages are sent in basic cartons with no protection. When the box arrives, it's often badly damaged, with heavy scotch tape to reinforce the corners ... In short, it's average... and inside, all the sausages are mixed together, most of them unprotected.
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MARIE L.
Rating: 2 out of 5
following a purchase from 29/06/2024
The description does not fully correspond
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jean-pierre T.
Rating: 2 out of 5
following a purchase from 19/04/2024
I placed a first order for two quarters of ham which I paid for (on april 19) and which I have never received to date. I am waiting for the second order which I hope will arrive on may 2. I have not been told why I was not delivered the first time and I have not been reimbursed.
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robert C.
Rating: 2 out of 5
following a purchase from 28/03/2024
no sausage? dry and hard chorizo 2 I do not like sorry I will not recommend you!
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marie- Claude S.
Rating: 2 out of 5
following a purchase from 26/03/2024
All the sausages are really, really, really hard. I can usually slice them, but this is impossible. The taste is good, but even the very thin slices resist chewing. I won't do it again.
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Mary B.
Rating: 3 out of 5
following a purchase from 07/03/2024
I'm still giving them 3 stars because the sausages are excellent! However, there was an error in my order (olive sausage delivered instead of a smoked sausage ordered). I sent an e-mail with a photo of the parcel and the invoice as soon as I received the parcel but I got no reply....
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Emmanuel F.
Rating: 2 out of 5
following a purchase from 26/03/2024
I am completely astonished that you would add SUGAR to "homemade" sausages?
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SOPHIE A.
Rating: 2 out of 5
following a purchase from 09/03/2024
Part of my order is missing, I was told that it would be sent to me, but I haven't received anything and there has been no reply to my emails since then..... Disappointed this time
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Alain F.
Rating: 3 out of 5
following a purchase from 13/03/2024
Sausage really too dry for my taste, too bad
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sylvain R.
Rating: 3 out of 5
following a purchase from 05/03/2024
Order arrived incomplete. SMS sent same day. No news for 15 days
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Carole M.
Rating: 3 out of 5
following a purchase from 03/03/2024
The sausages are very good but in my parcel of downgraded there was also sausage with hazelnut and my son is allergic to nuts. Beware of danger...
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Benjamin M.
Rating: 3 out of 5
following a purchase from 27/02/2024
The shipment was fast. The sausages are good but not exceptional either... They may be artisanal, but on a large scale! Some are really fatty. I wanted to make my comment to customer service... No response via their form and even less on Facebook. Too bad
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PATRICE B.
Rating: 2 out of 5
following a purchase from 31/01/2024
Very good products. Order expected mid-March.
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Philippe T.
Rating: 3 out of 5
following a purchase from 26/01/2024
It bothers me a lot to give you only 3 stars instead of the 5 you deserve! But you sent us an assortment of sausages, several of which are hazelnut flavoured, and my wife and I are allergic. Usually they're all plain, so I hadn't anticipated this! Too bad!
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Thierry J.
Rating: 3 out of 5
following a purchase from 21/01/2024
Delivery promised in 48h00 but 1 week for
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Jean Pierre F.
Rating: 2 out of 5
following a purchase from 15/01/2024
composition: far too many various additives, the natural flower had attracted me, I was wrong not to pay more attention to the rest!
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jean-pierre T.
Rating: 2 out of 5
following a purchase from 12/01/2024
bonjour tout c'est passé comme prevu sauf que j'avais commandé du saucisson corse ainsi que du sanglier et j'ai recu de la saucisse sèche et du saucisson moitie porc et moitie sanglier dommage car la qualite est rdv
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Helene T.
Rating: 3 out of 5
following a purchase from 18/12/2023
In the box, among all the sausages, the tomato confits and the tubes of crême de marron are not protected against the "castagne" :-( Conclusion: one of the confits has broken and the tubes arrive crushed.
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Marie C.
Rating: 2 out of 5
following a purchase from 21/12/2023
Unfortunately, I find them far too fatty and salty.
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Steeve G.
Rating: 2 out of 5
following a purchase from 18/12/2023
Good product but a sausage was missing. Waiting for an answer
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Alice D.
Rating: 3 out of 5
following a purchase from 15/12/2023
When I received the parcel, the bag of sausages was open and a cup was broken. What's more, I chose express delivery (24h) at a relay point, and I didn't receive it until 5 days after dispatch. I ordered it on the 15th, sent it on the 18th and received it on December 23rd. The sausages are still very good, but for a Christmas present it's not great to receive it in this condition.
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olivier M.
Rating: 3 out of 5
following a purchase from 07/12/2023
Correct sausage but lacks a bit of flavour
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Carole P.
Rating: 3 out of 5
following a purchase from 04/12/2023
The package was not the weight indicated. I sent an email with photos to say so but no response from you.
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Laura B.
Rating: 2 out of 5
following a purchase from 28/11/2023
Very badly packed, the sausages are directly in the cardboard without even a plastic around it is not very hygienic, and there is not even a paper on each sausage for the differences.
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Katia D.
Rating: 3 out of 5
following a purchase from 27/11/2023
The sausages are good. The pâtés are bland because they are poorly seasoned. Chestnut products are also bland and lack sweetness (sugar, cream....).
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Julien L.
Rating: 3 out of 5
following a purchase from 19/11/2023
I received my damaged order and out of the three items ordered, one sausage is damaged. I'm still waiting for customer service to get back to me.
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Marie Madeleine B.
Rating: 2 out of 5
following a purchase from 15/11/2023
the products are good but not the delivery parcel deposited in another point relay that that I chose
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Michel C.
Rating: 3 out of 5
following a purchase from 01/11/2023
Unwrapped sausage in bulk....bonjour l'hygiène!!!
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