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F
Rating: 4 out of 5
A bit long for delivery but the quality is always top-notch
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Customer reviews of la boutique des saucissons
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 6 317 published reviews
Summary of reviews
The store consistently delivers excellent sausages with varied options, including tomme, comté, and goat, and customers highlight reliable, fast delivery and responsive service when issues arise. The product quality stands out with descriptions of flavorful, well-dried cuts, real cheese inclusions, and distinct regional flavors that delight the palate. Customers repeatedly express strong satisfaction and loyalty, noting repeat orders, renewals, and recommendations to others. Overall, the shopping experience is described as smooth and trustworthy, with timely shipping and sustained high quality.
Reviews 3 and 4 stars
Reset filtersT
Rating: 4 out of 5
Good products, the quality and taste are there, delivery ok, just one star less because some products have a bit too much fat, in my opinion, otherwise perfect, thank you.
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F
Rating: 3 out of 5
Sausages are great but the package was very damaged.
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Response from la boutique des saucissons
Hello Franck, thank you for your feedback, we are glad that you liked the sausages! Sorry for the condition of the package upon receipt — please feel free to write to us at [email protected] with your order number if any products were damaged.
K
Rating: 3 out of 5
The quality of the cold cuts is excellent and the taste is really there. The products seem to be of very good quality and are very tasty. However, I was a bit disappointed by the contents of the package. I received four bags of mini-sausages / appetizer sausages of different varieties, but no whole sausage. The mini-sausages interest us much less and we would have preferred a more balanced assortment with at least one traditional sausage. Despite this, the quality of the products remains impeccable.
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M
Rating: 4 out of 5
For declassified sausages, they are great. A small downside for the ham, one part was very hard to chew.
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S
Rating: 3 out of 5
Several orders placed on the site but already 2 packages received ripped open. This is still food and when the sausage is accessible to anyone it is not great.
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E
Rating: 3 out of 5
Packaging arrived open, light cardboard for the quantity of product. Products not protected for postal shipping above 35 degrees.
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D
Rating: 3 out of 5
The free shipping promo code didn't work so I paid 8€ for Colissimo and received a burst carton, and sausages directly against the carton without individual packaging, very unfortunate in terms of hygiene.
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A
Rating: 4 out of 5
I would have liked 4 different varieties of sausage otherwise happy with the purchase my children and grandchildren loved
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S
Rating: 4 out of 5
I would have liked more variety. Otherwise, very good quality
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P
Rating: 4 out of 5
Thank you for a slightly late delivery due to the post. The sausage is very good although a bit too dry. Thank you
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J
Rating: 4 out of 5
The sausages are very good. The packaging is minimal. However, what bothers me a bit is the delivery in the mailbox during the heatwave.
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C
Rating: 4 out of 5
Reactive! Satisfied with the quality
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P
Rating: 4 out of 5
Delivery times respected, products of very good quality.
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A
Rating: 4 out of 5
Hello I am satisfied with my purchase the sausages are very good one downside the dry sausage is very hard and complicated to cut it’s like iron the other two are excellent
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J
Rating: 3 out of 5
A bit disappointed with my last order, sausages in the box completely soft.
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Response from la boutique des saucissons
Hello Jeremy, thank you for your feedback. We send our sausages rather soft, the texture being a matter of preference, but feel free to let them dry for a few days in the open air: with the heat they harden quite quickly. We are sorry that those in this box seemed completely soft to you and we note your comment.
F
Rating: 4 out of 5
Ok
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Response from la boutique des saucissons
Thank you Florian for your feedback!
J
Rating: 3 out of 5
I ordered for Father's Day, unfortunately it was not carefully packaged and everything was crushed
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Response from la boutique des saucissons
Hello Julie, we are sorry that your order for Father's Day arrived poorly packaged and damaged, this is not what we want. Please feel free to contact us with photos at [email protected] so that we can find a solution.
F
Rating: 3 out of 5
I wanted to have a direct contact but no... Just an error in the order: 2 orders made. 1 a pack of mini sausages and the other in downgraded sausages but received 2 orders of mini sausages.... nothing serious in itself but I would have liked to be contacted to discuss it...........
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Response from la boutique des saucissons
Hello Fabien, we are sorry for this error on your order. We will contact you directly to clarify the situation.
S
Rating: 3 out of 5
correct merchandise, despite regular stockouts, more than eight days to receive the package after ordering, and especially UPS not delivering the packages, marking us as absent to drop it off at a relay and not making their rounds. package picked up at royal shop 76260 EU. the manager was unhappy because he left her a very large volume of packages and many customers came and were unhappy. this has already happened twice in a row
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Response from la boutique des saucissons
Hello Stéphane, we are sorry for these recurring stock shortages and delivery issues with UPS — we understand the inconvenience this causes, both for you and for the pickup point. We are forwarding this feedback to our carrier to improve the situation.
G
Rating: 4 out of 5
Received in a week Good packaging Not yet tasted
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Response from la boutique des saucissons
Thank you Gérard for this feedback, we hope the tasting will meet expectations!
C
Rating: 3 out of 5
Hello, the sausage was not in its box upon arrival. A small piece of tape was missing to close the box and some padding would have been welcome to secure the box. Too bad
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Response from la boutique des saucissons
Hello Claudine, we are sorry that the sausage arrived poorly packed in its box, with a closure issue. We note your comment to improve our packaging. Please feel free to contact us at [email protected] if you wish.
G
Rating: 3 out of 5
Packaging insufficient. The sausages come into direct contact with the cardboard box and printed! Paper https://www.fibl.org/fileadmin/documents/shop/1661-mineraloelruekstaende.pdf "The most important transition is, however, the one from food packaging. In this case, the mineral oil components migrate either directly from the cardboard packaging (primary packaging or outer box) or from the mineral oil-containing printing ink on the packaging into the food."
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D
Rating: 3 out of 5
Real loose in the box not even wrapped in paper. The package shop complained about the smell. Packaging and hygiene not satisfactory.
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A
Rating: 4 out of 5
The quality and taste of the sausages is good, the packaging could still be improved.
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P
Rating: 4 out of 5
I ordered the second choice box. Taste-wise very good! Unfortunately, it was not labeled which sausage is which. Only a note was included. Too bad!
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M
Rating: 4 out of 5
Order well packaged Thank you
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A
Rating: 4 out of 5
Great for the price, but they put about 2 kg, it's systematically less. Rather 1.8 kg
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Response from la boutique des saucissons
Thank you for this feedback. We take note of your comment on the weight and will pass it to our workshop to check the packaging.
J
Rating: 3 out of 5
Very disappointed with the heart sausage which is all flat and seems to be spoiled.
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Response from la boutique des saucissons
Hello Justine, we are sorry that this heart sausage seemed flat and different from what you expected. We note your feedback and will pass it on to our workshop. Please feel free to contact us at [email protected] with photos if you wish.
M
Rating: 3 out of 5
Order delivered quickly but sausage was next to packaging boxes and even sweating the packaging box, disappointed to offer this
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Response from la boutique des saucissons
Hello Melodie, we are sorry that the sausage arrived sweating, to the point of even soaking the packaging — this can happen during high heat while transporting. We are sorry for this bad experience, especially since it was meant as a gift. Please feel free to contact us at [email protected] if you wish.
J
Rating: 3 out of 5
average quality!
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Response from la boutique des saucissons
Hello Jean-Louis, thank you for your feedback. We are sorry that the quality did not meet your expectations. Do not hesitate to tell us more at [email protected], we are here to listen to you.
C
Rating: 3 out of 5
One of my sausages arrived moldy. After 3 emails and rather mixed comments on different social networks, I received a refund. We will taste the products to see if they are good. For that reason, I cannot rate higher for this order.
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Response from la boutique des saucissons
Hello Caroline, we are sorry for this moldy sausage as well as for the delay in receiving a response from us — this is not the service we wish to offer. We are glad to have been able to process your refund, and we apologize again for this inconvenience.
H
Rating: 4 out of 5
A good order of declassified sausages. Maybe a bit dry this time...
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Response from la boutique des saucissons
Thank you Hervé for your feedback, we take note of the slightly dry side this time!
N
Rating: 4 out of 5
I regularly order sausages from the shop, but this order was catastrophic, the first one I received didn't even contain half of the items, I had to send a message to receive the rest of my order. The package arrived half open with one of the mini sausage packets open and half empty... however, the sausages are still just as delicious, and we enjoyed what was left. I give 4 stars because our other orders in previous months went very well and we are still very happy with the sausage shop!
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Response from la boutique des saucissons
Hello Nelly, thank you for your loyalty and understanding. We are truly sorry that this package arrived damaged and incomplete, this is absolutely not our usual standard. We are pleased that the rest was able to be rectified quickly following your message, and that the quality of the sausages is still on point. Please feel free to contact us again if needed, and thank you again for your loyalty!
P
Rating: 4 out of 5
very good, a delight thank you
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A
Rating: 4 out of 5
Hello Mr. Mrs. yes very satisfied except for the coppa too fatty, otherwise very good. Thank you. Good luck.
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Response from la boutique des saucissons
Hello Alain, thank you for your detailed feedback! Glad that you are overall very satisfied, we take good note for the coppa. Thank you!
G
Rating: 4 out of 5
Do not change your DRIED SAUSAGES TIED TO SAINT JOSEPH. sausage longer than thick, rather dry, and with peppercorns…
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Response from la boutique des saucissons
Thank you Georges, we promise we won't change anything about this recipe!
J
Rating: 3 out of 5
The package arrived quickly, however I am disappointed with the dried tenderloin which weighs 220g instead of the expected 300g.
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Response from la boutique des saucissons
Hello Jessica, you are right, the weight stated on our site is 230g and not 300g, and there was indeed a discrepancy with the 220g received — an error on our part. We are sorry. Do not hesitate to contact us at [email protected], we will gladly make a gesture on your next order.
S
Rating: 4 out of 5
The quality is there but the sheet that is given with the color codes frankly nothing corresponds or there is no string of the mentioned color..
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Response from la boutique des saucissons
Hello Sacha, thank you for your feedback and we are glad that the quality is up to par! We apologize for the confusion with the color code sheet, we will check this with our team. Please feel free to write to us at [email protected] if you would like more details.
T
Rating: 3 out of 5
I had ordered Coppa corse and not original ham from Corsica, but a filet-like ham from the mainland
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