★★★★★
based on 3246 reviews published
Latest customer reviews
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Good qualities. Good service. Recommend.
I'm very satisfied with my canada wool, the color matches my expectations, fast delivery and no problems, very nice and warm wool.
At the top!
Fast delivery, quality is up to scratch, but on the chosen color, despite the good resolution of the image on my computer, the expected blue-green is actually quite green... I was able to exchange the balls at a local retailer, who knows me well, without any problem. a little disappointed by your notification in the event that I would have returned these balls (at my expense), not to apply the free shipping to send me the exchange, it would have been a commercial gesture appreciated.
First of all, thank you for your positive feedback about the quality of our products. Regarding the color, we have checked and indeed the photo we had on the site for this color green blue was not consistent with the color of the ball in reality. We apologize for this error and thank you for your comment, which enabled us to rectify this inaccuracy on our site. Under these circumstances, we will of course be able to offer you a refund for the amount of the balls in question. We've sent you an e-mail with details of how to do this.
Kind regards,
The team at La Lainière de Wazemmes 🧶
Thank you for the parcel, well received and I am satisfied with my purchase.
Fast and efficient
Very nice wool
I recommend 100%, do not hesitate to order, to ask questions, an attention, a listening never equalled, I have absolute confidence.
5/5=
I am as satisfied as ever with the products and deliveries.
Very interesting site noble wool quality price ratio product very good
Always so satisfied! Top service and fast delivery 😁
Fast delivery and the quality of the wool is excellent as well as the affordable price very satisfied.
Super
VERY HAPPY
5 stars 🤩 Received very quickly .thank you again
The site is very slow
It's true that we've had some technical problems with our site over the past few weeks, and this has had a major impact on page loading speed. Fortunately, everything is back to normal today. We apologize for this inconvenience, which was beyond our control, and thank you for your patience and understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
Super Laine! I love all the choices here 🙂
AS ALWAYS VERY SATISFIED, I HAVE OFTEN TALKED ABOUT YOUR SITE TO FRIENDS WHO HAVE ORDERED, TOO BAD I'M NOT REWARDED FOR THAT.
Thank you for your positive feedback about the quality of our products and your experience on our website. Thank you also for your loyalty and for advertising to your friends and family.
Best regards,
The team at La Lainière de Wazemmes 🧶
Perfect, fast
Excellent
It's not the first time I've ordered and I'm always satisfied, I recommend it. My only regret is that we don't have a store here.
Super. Bon achat et qualite
As ordered, very fast delivery. Very satisfied, will order again
As with every order, it's perfect. Very fast shipping, well packaged (recycled boxes too!). Quality products. I've been a customer for over 20 years (first in-store, now online) and I've never been disappointed!
Never disappointed
Perfect. Good quality. Received quickly. Only one drawback: rather expensive postage.
First of all, thank you for your positive feedback on your order!
We do our utmost to make our delivery costs as attractive as possible, including free delivery for orders over €50. However, being a small company, we can hardly reduce our shipping costs any further, as we are also dependent on the rates imposed on us by the carriers, unfortunately. But we understand that you may find this too high, and we're sorry about that.
Kind regards,
The team at La Lainière de Wazemmes 🧶
I haven't received my parcel so I can't judge the quality of the products. I can only say that customer service is anything but responsive and that the least they could have done would have been to either refund my money or send me back the 2 balls I ordered. Very disappointing and not very commercial.
As we have already informed you in our previous exchanges, you have unfortunately been the victim of a delivery problem on the part of Mondial Relay, and we are sincerely sorry for this. Your parcel had been dispatched on time by our team following your order. It was returned to us by Mondial Relay last week, following which we refunded the amount of your order via PayPal on February 9.
Best regards,
The team at La Lainière de Wazemmes 🧶
Beautiful, soft wool, impeccable package, fast delivery
Super! The wool is quality and the prices are good.
Fast and careful shipping. Very good quality cotton.
Very satisfied good products attentive staff good advice
Very fast delivery as usual
Very professional. Both on the phone and in the store. Would recommend.
Perfect, fast delivery,
Order processed quickly and met my expectations.
Very satisfied with my purchase
Fast delivery and the wool is of very good quality.
Package conforms to order.